Data Extraction from CRM

Hello Experts,
I am presently working on data extraction from CRM system. I understand that there are three ways of data extraction from the CRM system:
i) Using Middleware integration
ii) CRM BI integration through XI
iii) Generic ETL process as used when extracting data from other SAP systems
Can anyone please suggest which one is the best method to follow and why?
Thanks & Regards
Nikhil

Hi,
The Third option is the best one I would say.
Why to use any other way line XI integration or anything like that which involves more complexity in terms of development , maintenance and most importantly COST. SAP is providing you the standard set of extractors, it will be a wise choice.
Regards
Pratap Sone

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I just need some information/help on BW Data Extraction from CRM, it would be great if some one could help out or mail some related help documents.
Currently we are implementing the complaints module in CRM simultaneously on the BW side we have identified an info cube for complaints 0CSAL_C09, but this cube and its ODS source does not have all the required fields like (newly created text types, serial number etc), so how these tables and fields can be identified in the source system and added to extract structure in CRM. Also what is the table in which the CRM transaction data would be stored.
Especially i require the newly added text types in CRM to appear in BW, there are around 5 new text types are added and user can enter free text, i need these information to be captured in reports. kindly mail me the steps to [email protected]
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Akila.R

hi,
try these links
http://help.sap.com/bp_biv335/BI_EN/html/BW/SalesAnalysis.htm
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/f2910623-0c01-0010-de8f-d1926988a986
http://help.sap.com/bp_biv135/html/bw.htm
http://help.sap.com/bp_biv135/html/BW/SalesAnalysis.htm
http://help.sap.com/bp_biv235/BI_EN/index.htm
http://help.sap.com/saphelp_nw04/helpdata/en/af/ed833b2ab3ae0ee10000000a11402f/frameset.htm
this:
http://help.sap.com/bp_biv235/BI_EN/index.htm
http://help.sap.com/saphelp_nw2004s/helpdata/en/af/ed833b2ab3ae0ee10000000a11402f/frameset.htm
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Could any one tell me how to extract the data from the CRM and Informatica in to BW.
Please give me the steps.
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Configuration Steps
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https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/84bf4d68-0601-0010-13b5-b062adbb3e33
CO-PA
http://help.sap.com/saphelp_46c/helpdata/en/7a/4c37ef4a0111d1894c0000e829fbbd/content.htm
CO-PC
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/fb07ab90-0201-0010-c489-d527d39cc0c6
iNVENTORY
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/f83be790-0201-0010-4fb0-98bd7c01e328
Extractions in BI
https://www.sdn.sap.com/irj/sdn/wiki
LO Extraction:
/people/sap.user72/blog/2004/12/16/logistic-cockpit-delta-mechanism--episode-one-v3-update-the-145serializer146
/people/sap.user72/blog/2005/01/19/logistic-cockpit-delta-mechanism--episode-three-the-new-update-methods
/people/sap.user72/blog/2005/02/14/logistic-cockpit--when-you-need-more--first-option-enhance-it
/people/sap.user72/blog/2004/12/23/logistic-cockpit-delta-mechanism--episode-two-v3-update-when-some-problems-can-occur
/people/sap.user72/blog/2005/04/19/logistic-cockpit-a-new-deal-overshadowed-by-the-old-fashioned-lis
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Anirban

Hi Des Gallagher,
Thank you for your reply.
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Function module searched: Data extraction from BW to R/3?

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Liying
Message was edited by: Liying Wang

Hi,
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http://help.sap.com/saphelp_nw04/helpdata/en/c4/b2af6569e64418a21bd0ab4d83be83/content.htm
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http://help.sap.com/saphelp_sem40bw/helpdata/en/ce/c2463c6796e61ce10000000a114084/frameset.htm
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SCM-APO forum moderator.
Edited by: Michel Bohn on Mar 28, 2009 12:29 AM

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Data Extraction from CRM

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