Data import XML and CSV

Question

Hi,
I have customized incident form and added few fields as per our requirement.
All customized fields are in a separate class extension "ClassExtension_9cd2b3e6_25ea_4385_9a94_fc08e0cf6172"
Now we are planing to import incident data from our legacy ticketing tool (Manageengine Servicedesk).
Here is my XML code 
<CSVImportFormat>
<Projection Type="System.WorkItem.Incident.ProjectionType">
<Seed>
<Class Type="ClassExtension_9cd2b3e6_25ea_4385_9a94_fc08e0cf6172">
<Property ID="Id"/>
<Property ID="Source"/>
<Property ID="TierQueue"/>
<Property ID="Classification"/>
<Property ID="Title"/>
<Property ID="Urgency"/>
<Property ID="Impact"/>
<Property ID="Description"/>
<Property ID="Priority"/>
<Property ID="Status"/>
<Property ID="CreatedDate"/>
<Property ID="ActualEndDate"/>
<Property ID="ClosedDate"/>
<Property ID="ResolutionDescription"/>
<Property ID="Prod" />
<Property ID="ParentAccount" />
<Property ID="CustomerSupportAccount" />
<Property ID="Hardware" />
<Property ID="OperatingSystem" />
<Property ID="Browser" />
<Property ID="InternetConnection" />
<Property ID="ProblemAffectsOthers" />
<Property ID="SalesforceCase" />
<Property ID="TFS" />
<Property ID="CustomerSupportAgent" />
</Class>
</Seed>
<Component Alias="AffectedUser" Count="1">
<Seed>
<Class Type="System.Domain.User">
<Property ID="UserName" />
<Property ID="Domain" />
</Class>
</Seed>
</Component>
<Component Alias="AssignedUser" Count="1">
<Seed>
<Class Type="System.Domain.User">
<Property ID="UserName" />
<Property ID="Domain" />
</Class>
</Seed>
</Component>
</Projection>
</CSVImportFormat>
I am getting below error while importing CSV
Could not import the row on line 2 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. It contains too few fields (number of fields expected 29 , found: 27).
Could not import the row on line 3 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. It contains too few fields (number of fields expected 29 , found: 27).
Could not import the row on line 4 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. It contains too few fields (number of fields expected 29 , found: 27).
Could not import the row on line 5 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. It contains too few fields (number of fields expected 29 , found: 27).
Could not import the row on line 6 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. It contains too few fields (number of fields expected 29 , found: 27).
Could not import the row on line 7 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. It contains too few fields (number of fields expected 29 , found: 27).
Could not import the row on line 8 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. It contains too few fields (number of fields expected 29 , found: 27).
Could not import the row on line 9 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. It contains too few fields (number of fields expected 29 , found: 27).
Could not import the row on line 10 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. It contains too few fields (number of fields expected 29 , found: 27).
Could not import the row on line 11 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. It contains too few fields (number of fields expected 29 , found: 27).
Could not import the row on line 12 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. It contains too few fields (number of fields expected 29 , found: 27).
Could not import the row on line 13 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. It contains too few fields (number of fields expected 29 , found: 27).
CSV Import Summary Statistics for file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv
Instances created in memory: 0
Instances failed in memory: 12
Instances committed to database: 0
Instances rejected by database: 0
Note:I have 27 Fields in my CSV file.
Regards, H@ri

Answer 1

Thanks Andreas,
I have made changes as suggested by you.But i am getting below error while importing the data.
============
Creating new CSVImporter 
Data Filename: C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv
Format Filename: C:\Users\administrator.TEST\Desktop\Incident1.xml
Validating against XSD schema...
Validation completed.
Warning: possible error in row on line 1 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. The following message was logged:
--> Could not find cached enumeration value Source for property Source, class System.WorkItem.Incident in enumeration cache. You must specify either the Name or Guid of an enumeration of type IncidentSourceEnum.
Error: Could not import the row on line 1 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. Object creation failed with the following error:
--> Exception of type 'Microsoft.EnterpriseManagement.CSVImport.CSVInstanceException' was thrown.
Warning: possible error in row on line 2 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. The following message was logged:
--> Matched enum value E-Mail for property Source of class System.WorkItem.Incident in data file with enum display name: E-Mail. Display names may not be unique. Consider using actual property name IncidentSourceEnum.Email.
Warning: possible error in row on line 2 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. The following message was logged:
--> Matched enum value SaaS IT NOC for property TierQueue of class System.WorkItem.Incident in data file with enum display name: SaaS IT NOC. Display names may not be unique. Consider using actual property name Enum.e5d90c8dd3074cf2a241968f3d676cde.
Warning: possible error in row on line 2 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. The following message was logged:
--> Matched enum value EMR for property Classification of class System.WorkItem.Incident in data file with enum display name: EMR. Display names may not be unique. Consider using actual property name Enum.f9c3dc992c584534b420b0fff7d3d426.
Warning: possible error in row on line 2 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. The following message was logged:
--> Matched enum value Medium for property Urgency of class System.WorkItem.TroubleTicket in data file with enum display name: Medium. Display names may not be unique. Consider using actual property name System.WorkItem.TroubleTicket.UrgencyEnum.Medium.
Warning: possible error in row on line 2 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. The following message was logged:
--> Matched enum value Medium for property Impact of class System.WorkItem.TroubleTicket in data file with enum display name: Medium. Display names may not be unique. Consider using actual property name System.WorkItem.TroubleTicket.ImpactEnum.Medium.
Warning: possible error in row on line 2 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. The following message was logged:
--> Matched enum value Closed for property Status of class System.WorkItem.Incident in data file with enum display name: Closed. Display names may not be unique. Consider using actual property name IncidentStatusEnum.Closed.
Warning: possible error in row on line 2 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. The following message was logged:
--> Could not find cached enumeration value Prod1 for property Prod, class ClassExtension_9cd2b3e6_25ea_4385_9a94_fc08e0cf6172 in enumeration cache. You must specify either the Name or Guid of an enumeration of type Prod.
Error: Could not import the row on line 2 of CSV file C:\Users\administrator.TEST\Desktop\New folder (2)\New folder\Incident1.csv. Object creation failed with the following error:
--> Exception of type 'Microsoft.EnterpriseManagement.CSVImport.CSVInstanceException' was thrown.
=======================
Regards, H@ri