Data transfer when modem disconnected?

We have a 5GB per month plan and never went over it until Dec. Figured it was heavy vacation usage, then was obviously going to go over in January. Started tracking usage and found that when all the computers were shutdown, data was still being transferred, sometimes at high rates, usually (if the time recorded is true) late at night and early in the morning. We did an experiment where we completely disconnected the modem at about 10 pm and saw a data transfer in excess of 150 MB from 5 pm to 5 am with no updates or usage that would account for 150 MB from 5 pm to 10 pm. At no time when we had the modem disconnected did data transfer stop. We are in a rural area and our router requires a PW so it's unlikely someone is "stealing" usage. I put this query into VZ via the website a week ago and haven't heard a thing back.

Hello – not sure what will come of this. So far, I’ve contacted Verizon via the website (1.5 weeks ago), no reply. Talked to one person on the 800 number who said she would research and call me back, no reply. Talked to another person on the 800 number who said she would have someone research it and would text me the ticket number, no reply. Getting a little jaded at this point.
Yes I am getting charged for overage. Here is a snapshot of the most recent records:
The modem was disconnected on 2/8/2012 and 2/9/2012 probably about 10 or 11 pm. It was probably reconnected the following morning at 5:30 or 6 am. If my understanding of the records is correct, overnight on 2/8/2012 from approx 6 pm to 6 am 103 Mb was transferred. It is important to understand that for us this is A LOT of data. Our speed is very low and if we have data transfers this large we go into town; we do not use the Verizon mobile. It takes too long.
Around 1/24/2012, very large transfers occurred:
I don’t know if the modem was disconnected from 3 am to 9 am but I do know that for much of that time the computers would have been idle. Again, we would not even have attempted a > 1 G transfer/download.
In the billing period ending Nov 15 we showed 4.7 GB
In the billing period ending Dec 15 we showed 4.4 GB
In the billing period ending Jan 15 we showed 5.2 GB and were charged
As of today (5 days before end of billing period) we show 5.9 GB; we started watching our usage record about 2 weeks ago
I can’t go further back in the records past Nov 15 but I think data usage before that was closer to 3 GB.
As I mentioned in my post we are in a rural area…the nearest neighbor with a computer is almost ½ mile away. I doubt that our router reaches that far and it is PW protected.
If you can help, I would appreciate it. Getting a bit frustrated. If we had high speed with this kind of overage it would not be bad. But our very slow speed (excepting a few heavenly days with 4G; don’t know why it happened but enjoyed it) means we’re paying more for not very good service. I’m running now at 500 kbps, which is actually not that bad compared to summer speeds.
Ann

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    Message was edited by: Carolyn Samit

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    27         IF sy-subrc <> 0 OR l_s_vcha-infoarea IS INITIAL.
    28           MESSAGE i025(rsawbn).
    l_s_vcha-infoarea is Initial.
    Dues this mean that the object has no-infoarea??? In infoprovider i is under "enterprise compensation management" Does it give you a clue?
    Thanks!

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