Date type automatically determined when status="Closed"

Hello Experts,
We are using CRM 2007 Interaction Center Web Client and I would like to know how I can achieve the following:
We need that an specific Date Type should be filled with the date and time of the moment in which the user set the status of the Service Order to "Closed" and Save the S.Order
I hope you can help me on that.
Many thanks in advance,
Pablo
Points awarded to a good answer!

HI
Please create the event handler function(for status change)..i.e for example zcustom_status_fm
The function should perform the following steps and be configured in the CRMV_EVENT transaction in the option OBJECT FUNCTION/CALL BACK for the object STATUS.
in the above step first column entry is custom FM name and second entry is status
Then it should be configured in the view CRMV_EVENT_CUST with the following key as Custom FM ..pls see columns and enter appropriate data there..
after that when ever you change the status for service process it will trigger custom FM..there
read the current dates by using CRM_DATES_READ_SINGLE_OW
and set the current/required dates to data types by using FM 'CRM_APPT_MAINTAIN_SINGLE_OW' ...
i Hope it will solve your problem definitely..because same req we done in our project
Edited by: Ram Pushpala on Sep 15, 2009 1:31 PM

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>
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