Daughter's iPod touch 4th gen is stuck in recovery mode, won't turn on after I restore it, please help...

My daughters iPod touch 4th gen is STUCK. Somehow it was disabled because of too many password attempts (my younger daughter was pushing numbers). I connected it to iTunes, did the press and hold power button + home button, then let go of sleep button. iTunes recognized it, gave me the option to restore it and did its thing. Here's the problem, now it won't GET OUT of that mode. After the first attempt, it wouldn't power on after I disconnected it from the computer. So I hooked it up again, and it says its detected an iPod in recovery mode and offers me the same "update & restore" option it did originally. Now what??? Please help. My daughter just got this two weeks ago for her birthday.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
or
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

My iPod touch 4th gen is stuck in recovery mode with a broken 'lock' button.

My iPod touch 4th generation is stuck in recovery mode with a black screen and I can't get it out. It has a broken lock button and I have tried everything to get it out of recovery mode. Every time I plug it into iTunes, it recognises my iPod and says 'iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used in iTunes, so I have restored it several times and every time, it says there is an unknown error. Please Help!! (my iPod is IOS 6.0.1)

What is the complete wording of the error message that says unknown error? Usually more information like a error number is also given.

HT201263 iPod touch 4th gen is stuck in recovery mode and won't restore with iTunes. Please Help!

I had jailbroken my ipod touch then decided it didnt do much of anything, so I decided to restore my ipod. But itunes didnt finish the restore and left me in recovery mode. Now it says iTunes has detected an ipod in recovery mod, but when I try to restore it, it says something like could not connect to apple restore firm and I'm back to square one.
Any Help is appreciated!

Jailbreaking
Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try on another computer

TS1363 My Ipod touch 4th Generation, Is stuck in recovery mode.

Okay, my Ipod touch 4th generation, Is stuck in recovery mode after trying to restore and update it to the latest software. The restore failed and it's now stuck in Recovery mode. I've tried everything, and it just wont work. It won't even recognise in Itunes. Help?

I don't know if you will see or get this because issue is old but I thought I'd try anyway. This is what happened to me. I don't see any responses, if you don't mind me asking, what ever happened with your ipod? This is my son's and I don't have a store around the corner so I was curious before I make a trip?

My ipod touch second gen is stuck in recovery mode.... :(

i jail broke my ipod touch so i could use the av wire in it and i noticed that it made my ipod slower. so i went to take it off and while it was restoring it stopped when i was almost done and said"itunes could not restore" so now everytime i try and restore i wont do it and my ipod is stuck in recovery mode telling me to plug it in to itunes

Ok, now I don't know what 'jail breaking to use the av wire in it' is at all but a few days after my iTouch 4 obtained 2 diagonal cracks in the glass after dropping it on my bathrooms marble floor. I can only guess it hit right on the corner. Now before I had a chance to get it fixed something happened while playing a game and screen blanked out. To make an already too long a story a bit shorter ... It ended up having to restore it. While restoring mine too is stuck in Restore mode, never quite making it all the way to the end before whiting Out screen then once again being told to connect to iTunes. Help anyone???

My iPod touch 5th gen. is stuck in recovery mode giving me error 3/error 37/etc.

So yeah, it's stuck there. It started happening about a month and a half ago, and when I finally brought it to the Apple Store for the first time they plugged it in and bam it was fixed. It was good for 1-2 weeks, and then suddenly, bam, problem is back and would come back every week or so. Finally, after the third time to the store, the employee ran some sort of test to check if the hardware was messed up. It turned out that it had already crashed a minute after the successful restore. So they replaced it. Went to pick it up today, brought it home, went to restore it from back up and all was good. iTunes then prompted me to update the iOS, so I did. It crashed and now I'm stuck in recovery mode. So basically back to zero. I'm really kind of depressed about this and I'm going to the store tommorrow, but I was wondering if anyone could possibly have some help to offer.

Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My iPod touch 4th generation is stuck in recovery mode. I've tried uninstalling and reinstalling iTunes, but that hasn't helped. I tried clicking restore on the computer but an error message keeps coming up. HELP! PLEASE!

Like, every time I hit recover, it tries to contact the server or whatever and then it can't find it. The screen is stuck with the iTunes and the USB cable thing on it. Somebody please help me! Do you think if I take this to Radio Shack where my mom bought it for me my warrenty would help either get a new iPod or they could fix this for me? If anybody knows how to fix it, pleaseeeeee, pleeeeease help me out.

Download RecBoot and see if that will kick it out of recovery mode.
Try doing a manual install following the instructions in the link below.
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 

My ipod touch 2nd gen is stuck in recovery mode.

After completing shift restore on itunes using latest firmware for 2nd gen, ipod goes through restore process after which itunes says ipod will restart. It does not restart just goes back to apple logo again. Hence still in recovery mode

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next would be an appointment at the genius Bar of an Apple store.

TS4062 My daughter's ipod touch 4th Gen cannot sync over wi-fi and cannot be seen in the devices section of itunes for windows.

My daughter's ipod touch 4th Gen cannot sync over wi-fi and cannot be seen in the devices section of itunes for windows. I have gone through all steps of the troubleshooting guide. All of our other ios devices are wi-fi sync-ing fine. Can anyone help?
Not sure how long this has been a problem. Kids are young and I manually manage most things but recently having music synced is an issue. All software has been kept up to date.

bayfsmithy wrote:
I have read through the forgotten passcode section. Itunes will not recognise the ipod until the passcode is entered (thats the message it keeps saying), when I press try again, it says unknown error.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...

When try to connect my iPod touch 4th gen to my house Wifi it won't connect, it used to work fine but now it dosen't work, but it does say that the internet is available, but when I tap on it it just loads. all other devices work fine.

When try to connect my iPod touch 4th gen to my house Wifi it won't connect, it used to work fine but now it dosen't work, but it does say that the internet is available, but when I tap on it it just loads. all other devices work fine.

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My iPod touch 5th g. is stuck on recovery mode, before this i was trying to update it to ios8. I'm trying to connect it to iTunes but its under unspecified and doesn't connect to itunes(asus eee pc) What do i do?

my iPod touch 5th g. is stuck on recovery mode, before this i was trying to update it to iOS8. I'm trying to connect it to iTunes but its under unspecified and doesn't connect to iTunes(Asus Eee pc) What do i do? please help me.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
And as necessary:
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Ipod touch 4th Gen still stuck at 4.2.1

My ipod touch 4th gen (which correct me if im wrong a 4th gen is the one with the 2 cameras) Will not update from IOS 4.2.1 everytime i try it gives me an error while updating. I would really like to get to IOS 5.0.1 any help would be nice.

Correct, the 4th Generation has 2 cameras. What type of error message is there?
Stedman

TS1538 My ipod 4th gen. is stuck on recovery mode, and it is stuck on the screen that says connect to itune. I tried plugging it to the computer with an undamaged cabel and bringing up itunes, but itunes or my computer isnt reconizing it.

My ipod 4th generation is stuck on recovery mode and is stuck on the screen that says to connect to the itunes store. I already tried using a non-damaged cable and connecting it to itunes, but the ipod is not showing up as a device on my computer or on itunes. I cant fix the recovery screen until i can coinnect it to itunes... so does someone have any suggestions?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My Ipod touch 4th gen is stuck on white screen.

My iPod is stuck on white screen. PLEASE HELP!

Try the white-screen topic here;
iPod touch: Hardware troubleshooting
If not successful, let the battery fully drain. After charging for an hour try the applicable stuff in the article.

Ipod 4th gen is stuck in recovery mode

My ipod is stuck in recovery mode and it all started when I was going to update it because it was having glitches. So I was going to use my wifi to update it but it said it couldn't because it wasnt connected to the internet, so i connected my ipod to my mac to update and the bar filled up and then it said an error had occured and couldn't be updated. Then it said it was in recovery mode and i unplugged and tried restarting it to get it out of recovery mode but it didn't work. So i replugged it into my computer and tried restoring it and it started restoring but same thing happened when i was updating it, the downloading bar filled then an error message popped up saying ipod couldnt be restored an unknown error has occured.

Resolve communication issues
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".

Daughter's iPod touch 4th gen is stuck in recovery mode, won't turn on after I restore it, please help...

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