Dead 1y o macbook pro

Hello, after getting SBBOD a few times lately and v.slow page loading today, I decided to switch off then on again. Unfortunately it won't switch back on, just gives me the apple logo with a grey screen and an endlessly spinning timer :(
Apple support say it might need a new hard drive and to take it to the genius bar to find out the problem. Does anyone have any ideas of what the problem might be, please? Am gutted.
Jeannie

Is the system more then 1 year old from date of purchase? If it isn't then I suggest you get to an Apple Genius Bar ASAP and then BUY Applecare extended warranty.
If it is older then 1 year from data of purchase then all repairs will cost you, it is out of warranty.
Good Luck.

Similar Messages

Dead Pixel on Macbook Pro 15' Retina

Hey there Apple community,
Recently I purchased a 15' Retina Macbook pro for $2,500 (AU). I have owned this Macbook for approximately 4 months, with no issues what-so-ever.
Until, 2 days ago I was working on a project (I am stuying Graphic Design.) when I zoomed into a black area in photoshop, to discover a little green dot near the centre of my screen. At first, I believed it was a peice of fluff so I cleaned my whole screen. With no success I finally came to the conclusion it was a dead pixel. Over the two days it has became progressively worse.
Unfortunately, when I bought my Macbook I did not purchase Apple Care. So my question to you is, if I take my Macbook into an Apple store will I be able to get it fixed/replaced as it is a manufactuerer fault?
Thanks for your time,
Charles.

As others have stated you have a standard 1 year warranty and do not at this time need Applecare extended warranty to get your Mac fixed for free.
Also you can still buy the Applecare extended warranty. You have the full standard oine year warranty period to do that. IE Buy the Applecare extended warranty.
I suggest you do it sooner then later as it also extends the normal 90 day phone support to the full 3 year period of the standard and extended warranty coverage.

Dead pixels on Macbook Pro Retina Display and keyboard scratches.

Since the purchase of my Macbook Pro with Retina Displey 15" early February 2013 it has gained 5 dead pixels on the screen. If I take it to the Apple Store are they going to tell me it's my own fault and not help?
I also found a scratch on the <H> key on the keyboard, which has removed a little bit of the black coating, allowing the backlight to shine through. Does anyone know of a solution to this, or if apple are able to help? I have already tried writing over it in black sharpie pen, but it doesn't help.

Apple has some system they go by to determine how many dead pixels are 'acceptable' on a display - it's not your fault.
You may be able to get a replacement key from -> https://www.replacementlaptopkeys.com/. Since Apple will probably say it was caused by user damage, you'll have to pony up the $5 for the key.
Clinton

Dead pixel on MacBook Pro 15"

Hi, my Macbook Pro 15" has one dead pixel on the top right of the screen. It's a tiny red dot, and it is seen very clear when the screen does dark (like when you run FrontRow). Is it in the warranty condition? Thanks

Probably wasn't a "dead" pixel; it was a stuck pixel. A dead pixel would appear black and is usually not revivable, whereas a stuck pixel can be red, green, or blue, and rubbing the LCD can sometimes bring them back to life.

Dead pixel on MacBook Pro?

I'm getting really upset about this. I bought a 13" MacBook Pro w/ Retina about three or four months ago. Now I have dead pixels. The guiness at the Apple Store informed me that one or two dead pixels was within the quality control standards. He then proceeded to let me know that he could replace my screen, but there may or may not be more dead pixels on that screen and eventually they would cut me off because it meets Apple's "standards."
So I guess I actually have a few questions:
Is this a problem with all Mac displays? Or is this specific to the Retina display?
Should I get it fixed now, or wait for more and more pixels to die?
Are there any "at home" remedies? (Other than massaging the screen, because I already tried that)
I know Apple will replace products, but would they let me exchange it for a Pro without Retina if this is a retina specific problem?
This may all sound petty, but this computer was extremely expensive and I'm really not happy about this issue.

1) All displays. Retina display is no different in terms of composition, it simply has a higher pixel density. It is still an LCD display. Perhaps the fact that more pixels are being crammed into the same surface area would raise the probability of a pixel failure. But, it would be safe to say, no.
2) Now. This is an anomoly, not a major issue. There would be no advantage in my opinion to wait. See below for Apple's 'standards' regarding dead pixels.
3) Not applicable / No. Apple's warranty only covers your model. There is no exchange program. They will service your display free of charge within the one year warranty period. During this period, you can opt at any time for an extended warranty (Applecare), which would extend hardware coverage for two subsequent years.
4) Not petty, extremely legitimate. Expensive machine that should work as intended. This is why Apple's warranty coverage is more extensive than any other major CPU manufacturor. You are paying for a top of the line product, and the servicing needs to be commensurate with the price.
<Edited By Host>

Dead Pixels on Macbook Pro with Retina

Hi! I have a brand new MacBook Pro with Retina. I just noticed a white pixel on a black background... i.e., dead pixel! What do I do? This is a brand new laptop! Seriously not even 2 months old.
Help!
Liz

Welcome to Apple Support Communities
The MacBook Pro is in warranty, so make a backup of your files with Time Machine and take it to an Apple Store or reseller to get it repaired. You won't have to pay anything

Left 4 Dead 2 on MacBook Pro ?

Hey i'm planning to buy Left 4 Dead 2 on steam, and i have the 13 inch macbook pro,
Here are my macbook's spec:
Processor : 2.4 GHz Intel Core i5
Memory : 4GB 1333 MHz DDR3
Startup Disk : Macintosh HD
Graphics : Intel HD Graphics 3000 384 MB
Software : Mac OS X Lion 10.7.2
Can it run Left 4 Dead 2? Thanks

I don't know about the 13 inch model. That machine is known for having less-capable graphics hardware. Of course, L4D2 isn't exactly a cutting-edge game, either, and it's based on an engine that was used in older games as well. (Not that I mean that as an insult, I think that all of Valve's games based on that engine are great... the graphics are quite good, the physics are great and, most importantly, the gameplay is awesome.)
Here's what its system requirements are:
OS: MacOS X 10.6.4 or higher (Snow Leopard Graphics Update required)
Processor: Dual core Intel processor, 2GHz or better
Video Card: ATI Radeon 2400 or higher / NVIDIA 8600M or higher / Intel HD Graphics 3000
Not supported: OS X 10.5.x, ATI X1600 or X1900 graphics, NVIDIA GeForce 7 graphics or Intel graphics less than Intel HD 3000
That does seem to include your machine, so it may be worth a try.

How much to fix a dead screen on macbook pro

So, my friend's family all have macs, and love them, But thursday thier macbook pro screen died, they can still hear the computer running, but the screen is just black, as if it is turned off. So they went out and just bought a new one. It is at least 6 years old, I do not know any model numbers or anything. I am curious in buying it from them, and fixing it, to play with, and learn how macs work, since all I have ever used is windows (Except Ipads and Ipods), since Imacs, and macbooks cost over $1000. I was wondering about how much it would cost to fix it, if anyone has an idea. Also, if it costs too much to fix it, is it possible to hook up an ext

Take the broken computer to an Apple Store for a free diagnostic test. Ask the repair tech how much it would cost to fix. No one here can tell you because we don't know what is wrong with the computer.
kalebmullins wrote:
It is at least 6 years old
MacBook Pro: Distorted video or no video issues . The affected computers were manufactured between approximately May 2007 and September 2008.

Stuck/Dead Pixel on Macbook Pro?

I've had my Macbook Pro since July 4, and I just noticed today that there is a weird part of my screen that remains like a transparent white color. It's a very small area around the size of the tip of a sharpie. It looks larger that a single pixel, but its not huge. For example, if the screen is red, that part of the screen is a lighter shade of red. It's the same for all other colors like orange, green, etc. Even when its all white, the little area stands apart. I ran Pixel Check, and I notice the small area for every test except on black (when all pixels are on). What can I do?
Thanks

I had a similar situation, but in my case it was just one little hot pixel it appears that you have more than just one. I’ve called Apple Care and demanded and exchange they hesitated in the beginning and try to convince me that this kind of issues are common. However, an hour later of continuing pressure I have talked with the manager in charge and I’ve got the exchange, the new laptop came in without any issues. My advise to you is to call Apple Care and demand for an exchange and if the “1st layer” will not work with just ask for the manager.
Apple should stand behind their product, good luck to you

Dead pixel on macbook pro screen

i have a dead pixel on my screen what should i do ? and are they going to do with my macbook ???
thank you

Is it brand new? You have 14 day return policy.
Otherwise
I would take it to an Apple Retail Store or an Apple Authorized Service Provider (AASP) for evaluation, or call your nearest Apple Contact Center. Visit the Genius Bar at the Apple Retail Store, make a reservation.

The battery has gone dead in my Macbook Pro

I did not use my computer for a month and now the battery will not charge. I have not even had it a year yet.

read this:
http://www.apple.com/batteries/notebooks.html

Can't get external speakers to work using headphone jack on MacBook Pro

I have a male-male connector that I use for my iPod to radio or multimedia player to play on external speakers. When I plug it into my MacBook Pro, sound goes dead on the MacBook Pro, no sound comes out of the external speakers, and the preferences on the MacBok Pro say "Headphone : Headphone port" and volume is at full, and mute is off. Am I doing something wrong, or do I need a repair? I unplug the cable and sound comes back.

No such problem, eww. The speakers were plugged in and working. I shut off the speakers, but did not unplug them, and when I turned them back on, there was no sound. I tried my headphones, and there was no sound from them, either. The headphone port was dead. I restarted, with no change.
I was getting ready to do an SMC reset and read the preliminary steps. The last one before resetting the SMC was to shut down the MacBook Pro. That brought the port back to life. When I restarted, I had my external speakers back.
Go figure.
I have not upgraded to Lion because I have PowerPC apps that I want and/or need, so this was not a Lion-related bug. I am certainly glad the port isn't dead. I was not looking forward to having to send in my MacBook Pro for repair.

Yosemite slows MacBook Pro to a crawl

Recently installed Yosemite and must now wait lengthy periods for MacBook to do anything. Read other posts but can't figure out what the specific problem is so have done a Etrecheck included here.   Thanks for any help.
Problem description:
Yosemite running dead slow on MacBook Pro
EtreCheck version: 2.1.5 (108)
Report generated January 11, 2015 at 13:55:28 EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.8 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 512 MB
Color LCD 1680 x 1050
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 11 days 19:59:4
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 478.49 GB (96.93 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 20.76 GB (88 MB free)
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) [Support]
[loaded] com.eltima.ElmediaPlayer.kext (1.0) [Support]
[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Support]
Startup Items: ℹ️
Qmaster: Path: /Library/StartupItems/Qmaster
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.sbd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
5 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
4 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.citrix.AuthManager_Mac.plist [Support]
[running] com.citrix.ServiceRecords.plist [Support]
[not loaded] com.cooliris.SetLaunchArch.plist [Support]
[running] com.delicioussafari.DeliciousSafariAgent.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.eltima.ElmediaPlayer.daemon.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.torch.update.agent.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.divx.agent.postinstall.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
EvernoteHelper UNKNOWN (missing value)
EvernoteHelper UNKNOWN (missing value)
iTunesHelper UNKNOWN (missing value)
GrowlHelperApp UNKNOWN (missing value)
Microsoft AU Daemon Application (/Users/[redacted]/.Trash/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Snapz Pro X Application (/Applications/Snapz Pro X/Snapz Pro X.app)
AdobeResourceSynchronizer Application (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
DEVONagent Express Application (/Applications/DEVONagent Express.app)
Dropbox Application (/Applications/Dropbox.app)
Skype Application (/Applications/Skype.app)
Google Chrome Application (/Applications/Google Chrome.app)
DEVONthink Sorter Application (/Applications/DEVONthink Pro.app/Contents/PlugIns/SorterPlugin.bundle/Contents/MacOS/DEVONthink Sorter.app)
Spotify Application (/Applications/Spotify.app)
CitrixFMDPrefPlugin Application (/Applications/Citrix/FollowMeData/CitrixFMDPrefPlugin.app)
iAntiVirus ApplicationHidden (/Applications/iAntiVirus/iAntiVirus.app)
Internet Plug-ins: ℹ️
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
AdobePDFViewer: Version: 9.5.5 [Support]
NPVirtools: Version: 4.0 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
RealPlayer Plugin: Version: Unknown
n2_NPAPI: Version: Unknown
QuickTime Plugin: Version: 7.7.3
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
CitrixICAClientPlugIn: Version: 1.0 - SDK 10.6 [Support]
DivXBrowserPlugin: Version: 2.2 [Support]
OVSHelper: Version: 1.1 [Support]
CoolirisWebKitPlugin: Version: Unknown [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
Google Earth Web Plug-in: Version: 6.1 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 [Support]
WebEx: Version: 1.0 [Support]
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
Picasa: Version: 1.0 [Support]
thinkorswim plugin_x86_64: Version: Unknown
tossc plugin_x86_64: Version: Unknown
Safari Extensions: ℹ️
Bing Highlights [Installed]
zoomintosafari [Installed]
SafariRestore [Installed]
DivX Plus Web Player HTML5 <video> [Installed]
DuckDuckGo [Installed]
Save to Pocket [Installed]
Clip to DEVONthink [Installed]
Awesome Screenshot [Installed]
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Citrix ShareFile Sync [Support]
DivX [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
Java [Support]
Perian [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      25% AddressBookSourceSync
      3% ARM
      3% ReportCrash
      2% coresymbolicationd
      1% launchservicesd
Top Processes by Memory: ℹ️
249 MB Mail
129 MB Safari
116 MB Google Chrome
99 MB com.apple.WebKit.WebContent
86 MB Finder
Virtual Memory Information: ℹ️
58 MB Free RAM
1.08 GB Active RAM
1.05 GB Inactive RAM
1.06 GB Wired RAM
37.21 GB Page-ins
1.24 GB Page-outs
Diagnostics Information: ℹ️
Jan 11, 2015, 02:01:55 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-140155_[redacted].crash
Jan 11, 2015, 02:01:45 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-140145_[redacted].crash
Jan 11, 2015, 02:01:35 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-140135_[redacted].crash
Jan 11, 2015, 02:01:24 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-140124_[redacted].crash
Jan 11, 2015, 02:01:14 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-140114_[redacted].crash
Jan 11, 2015, 02:01:03 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-140103_[redacted].crash
Jan 11, 2015, 02:00:52 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-140052_[redacted].crash
Jan 11, 2015, 02:00:42 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-140042_[redacted].crash
Jan 11, 2015, 02:00:31 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-140031_[redacted].crash
Jan 11, 2015, 02:00:21 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-140021_[redacted].crash
Jan 11, 2015, 02:00:11 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-140011_[redacted].crash
Jan 11, 2015, 02:00:02 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-140002_[redacted].crash
Jan 11, 2015, 01:59:53 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-135953_[redacted].crash
Jan 11, 2015, 01:59:42 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-135942_[redacted].crash
Jan 11, 2015, 01:59:32 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-135932_[redacted].crash
Jan 11, 2015, 01:59:20 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-135920_[redacted].crash
Jan 11, 2015, 01:59:09 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-135909_[redacted].crash
Jan 11, 2015, 01:59:01 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-135901_[redacted].crash
Jan 11, 2015, 01:58:50 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-135850_[redacted].crash
Jan 11, 2015, 01:58:41 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-135841_[redacted].crash
Jan 11, 2015, 01:58:05 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-135805_[redacted].crash
Jan 11, 2015, 01:57:55 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-135755_[redacted].crash
Jan 11, 2015, 01:57:46 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-135746_[redacted].crash
Jan 11, 2015, 01:57:40 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-135740_[redacted].crash
Jan 11, 2015, 01:57:33 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-135733_[redacted].crash
Jan 11, 2015, 01:57:05 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-135705_[redacted].crash
Jan 11, 2015, 01:56:51 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-135651_[redacted].crash
Jan 11, 2015, 01:56:38 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-135638_[redacted].crash
Jan 11, 2015, 01:56:37 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-135637_[redacted].crash
Jan 11, 2015, 12:59:40 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-125940_[redacted].crash
Jan 11, 2015, 12:59:30 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-125930_[redacted].crash
Jan 11, 2015, 12:59:19 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-125919_[redacted].crash
Jan 11, 2015, 12:59:09 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-125909_[redacted].crash
Jan 11, 2015, 12:58:58 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-125858_[redacted].crash
Jan 11, 2015, 12:58:47 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-125847_[redacted].crash
Jan 11, 2015, 12:58:37 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-125837_[redacted].crash
Jan 11, 2015, 12:58:26 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-125826_[redacted].crash
Jan 11, 2015, 12:58:17 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-11-125817_[redacted].crash
Jan 9, 2015, 06:40:30 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-09-184030_[redacted].crash
Jan 9, 2015, 10:54:21 AM /Library/Logs/DiagnosticReports/Citrix Viewer_2015-01-09-105421_[redacted].cpu_resource.diag [Details]
Jan 8, 2015, 02:37:58 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-08-143758_[redacted].crash
Jan 8, 2015, 02:37:47 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-08-143747_[redacted].crash
Jan 8, 2015, 02:37:37 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-08-143737_[redacted].crash
Jan 8, 2015, 02:37:26 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-08-143726_[redacted].crash
Jan 8, 2015, 02:37:16 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-08-143716_[redacted].crash
Jan 8, 2015, 02:37:05 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-08-143705_[redacted].crash
Jan 8, 2015, 02:36:55 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-08-143655_[redacted].crash
Jan 8, 2015, 02:36:44 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-08-143644_[redacted].crash
Jan 8, 2015, 02:36:34 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-08-143634_[redacted].crash
Jan 8, 2015, 02:36:23 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-08-143623_[redacted].crash
Jan 8, 2015, 02:36:13 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-08-143613_[redacted].crash
Jan 8, 2015, 02:36:02 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-08-143602_[redacted].crash
Jan 8, 2015, 02:35:52 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-08-143552_[redacted].crash
Jan 8, 2015, 02:35:41 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-08-143541_[redacted].crash
Jan 8, 2015, 02:35:31 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-08-143531_[redacted].crash
Jan 8, 2015, 02:35:20 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-08-143520_[redacted].crash
Jan 8, 2015, 02:35:10 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-08-143510_[redacted].crash
Jan 8, 2015, 02:34:59 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-08-143459_[redacted].crash
Jan 8, 2015, 02:34:49 PM /Library/Logs/DiagnosticReports/qmasterd_2015-01-08-143449_[redacted].crash

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts 1024 85 percent 20480 1 MB/s 25000 ports KiB/s DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB 'com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx' '879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487' 51 5120 files 4 1000 25 5120 -\\t 'PlistBuddy -c Print' );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n'"${p[50]}"'%s\n' '%s (UID %s) is using %s %s' '\nContents of %s\n   '"${p[50]}"'mod date: %s\n   '"${p[50]}"'checksum: %s\n%s\n' '\n   ...and %s more line(s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("'"${f[5]}"'",$0,u,q,"'${p[$2]}'");} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[46]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[47]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[48]}'";} ' ' NR==2&&$4<='${p[49]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' ' !/^\/[AD]|\/Contents\/.+\/Contents\/|\.prefP/&&/\/(Lib|usr).+\/(.+\.lproj|Contents|Info\.plist|Resources)|\.framework$/ { n++;sub(/\/Info\.plist$/,"");sub(/\/([A-Za-z_]+\.lproj|Contents|Resources|Versions)(\/.+)?/,"");print|"sort|uniq";} END { if(n<1100) print "/System/";} ' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/\.(component|mdimporter|plugin|qlgenerator|saver|wdgt)$/p;' 's/Pr.+n //p' ' BEGIN{FS=":"};{ if($1~/\.kext$/) { s=system("'"${p[51]}"'\\ :OSBundleRequired "$1"/*/I*|grep -q Sa");if(!s) $1=$1" S";printf("'"${f[4]}"'",$1,$2);} else print;} ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 23`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${p[51]}"' "F|getline g) { l++;if(l<=L) f=f"\n   "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n   '"${p[50]}"'"T;printf("'"${f[6]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+$$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END { if(i>1) print n;} ' ' s/:[^:]+$//;s/ +([0-9]+)(.+)/\2: \1/p;' ' { gsub(/[()"]/,"",$3);if(!$3) $3="N/A";print $3;} ' ' /es: ./{ s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(By|m): /H;d;:0'$'\n'' x;/[my]: [AM]|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c Print\' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin /' ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls kextfind );S1() { printf kMDItemContentTypeTree=com.apple.$1;};S2() { printf 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :'$1' {} \;|uniq';};c2=(com.apple.loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" "`S2 CFBundleDisplayName`" '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '-F \$Message -k Sender kernel -k Message CSeq "I/O e"|sort|uniq -c' :${p[35]} :Label '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne '08012|Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|idle ex|inval|jnl:|last value [1-9]|NVDA$|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' "`S1 bundle`" "`S1 mach-o-dylib`" "`S2 ${p[35]}`" "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i '-app Safari UserStyleSheetEnabled' -name\ kMDItem${p[35]} '-nl -print -print-diagnostics' );N1=${#c2[@]};for j in {0..14};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files I/O\ errors 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Stylesheet Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching Nets Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns Bad\ kexts );N3=${#l[@]};for i in {0..8};do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"|sort`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};C4() { echo "Part $((++P)) of 8 done at $((`date +%s`-v[3])) sec">&4;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 $((N3+4));for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 0 $((N1+8)) 71 $((N3+3));D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D13 5 5 69 1;D13 5 54 30 56;C4;D23 5 14 12 14;C4;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;C4;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};C4;D22 12 44 54 45;D22 12 39 15 21;D13 40 58 32 57;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;C4;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;C4;for i in {0..3};do A1 0 $((N1+10+i)) 72;B7 12;B4 0 0 31;((i))&&{ B2 14;A4 39 57 70 14;B2 15;B6 14 15 4;};C3 $((N3+5+i));done;A1 24 22 29;B7 12;B2 14;A4 39 57 70 0;B2 15;B6 14 15 4;C3 29;C4;B3 4 13 27;A1 24 23 32;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+14)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 50;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;A1 4 3 60;B2 30;A1 4 24 60;B2 31;B6 30 31 4;C3 5;D12 21 56 35 31;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;C4;} 4>&2 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be a series of messages in the Terminal window like this:
Part 1 of 8 done at ... sec
Part 8 of 8 done at ... sec
The messages won't be spaced equally apart in time, but they give a rough indication of progress. Wait for the final message
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the last message you saw. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Mid-2010 MacBook Pro suddenly Dead

My MacBook Pro was working perfectly fine when I closed the lid and plugged it in. Fifteen minutes later I opened the lid and nothing happened. It will not turn on; no signs of life whatsoever. The only thing it will do is, with the power cord attached, all five of the Battery Life lights on the side light up solid for five seconds or until the cord is unplugged.
I am outside the U.S. at the moment and the Mac Authorized repair ship says they do not have the ability to test individual parts and can only replace the entire logic board at a very high price.
Any ideas?
Details:
Mid-2010, 15-inch, 2.4GHz, i5, Lion, confirmed no carbonization or liquid spills.
Thanks!

You should follow the instruction given for Condition and replace the battery. It's almost four years old with over a thousand charging cycles.....it's dead.

Pls help. MacBook Pro is dead. What could be the problem?

My macbook pro just suddenly won't turn on, won't charge and will not let me do anything on it. I bought it Sept 2010 and I never had any problems since.
When i plug the charger there is an orange light blinking, you wont even notice it so much. The battery life indicator on the side is not working too.
Here are the things I tried with another macbook pro:
Changed charger (my charger is working)
Changed the battery (my battery is fine) and put it back.
I saw online instructions but it seems my Mac still is totally DEAD:
1. Holding down power button for 10secs
2. Reset SMC http://support.apple.com/kb/ht3964
3. And Safe Boot and Fsck etc.. http://www.macworld.com/article/2018853/when-good-macs-go-bad-steps-to-take-when -your-mac-wont-start-up.html
I'm hesitating to try the dvd cause it might just get stuck inside since my Mac doesnt really respond to any.
And I could just go to the Apple Store and save time and effort but it's not that easy where I live in and I would like to have my Mac's life back asap.
Any help is appreciated!

Zap the PRAM.

Dead 1y o macbook pro

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