Deadlock issue while sending data from PI to JDBC !!!

Hi All,
We are getting below error while sending data from PI to JDBC (Database).
Error - JDBC message processing failed; reason Error processing request in sax parser: Error when executing statement for table/stored proc. 'store_order_details' (structure 'Order_details_Statement'): com.microsoft.sqlserver.jdbc.SQLServerException: Transaction (Process ID 61) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.
This is happening when more than one PI message is trying to deliver data at the same time to database.
Can anyone let us know the root cause of this issue and how we can rectify this.
Is there some setting which we can use to do parallel processing as Delivering one message at a time to database is causing performance issues & taking lot of time.
Thanks
Neha Verma

Hello Neha,
Strange but can please get below information.
Please check with the DB admin about if the user is getting locked or is there any hanging threads related to user.
Also confirm with DB admin if the exclusive lock is on table or on the row when you try insertign or updating information.
You can share the user from the receiver channel.
Regards,
Hiren A.

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