Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up

Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up with it for months, until june 7 when I decided it has been long enough, and I got a replacement. I told the genius bar what happened, and I already did the so called "steps" that apple reccommended on the site, which was reset network settings, restore iPhone. The genius bar gave me a replacement phone, so I was expecting that the problem would be over, but it isn't. It seems that it's iOS 6.1.3 which is the case of most public complaints on apple iPhone products. Not even 3 weeks after I got the phone replaced, it is doing it again, so I suspect I'm just going to get a replacement again? Unfortunately I only have until 5th of july 2013 until my 1 year warranty is up. After that, any issue I have, I have to purchase apple care. People are expecting this problem to be fixed but I don't see it being solved any time soon. This is horrible and really low, because I have been a good customer, when I talk to the people at the genius bar, I show the utmost respect I can to them for the work they put into their job, but somewhere there is a problem where something has gone wrong. Because of that, people that only have a one year warranty (which i received because I purchased my apple iPhone at an Optus outlet, once that one year warranty is up, I have to pay for a problem that isn't even my fault? That isn't how it should work, you should be fixing this problem so people can be happy customers and leave happy. Obviously you don't all know how to do your jobs, because if you did, we wouldn't have this problem. I would like a replacement phone, ONCE AGAIN. If this problem occurs again, I will simply stop buying your products, and lose faith in your company, your's sincerely, Jack Maher.

This is a user to user help forum only. You are not addressing Apple here.
My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.

Similar Messages

  • TS3991 I can't sign-in to my iCould account from my iPhone. The account is linked to an old email address that is closed and i cant access anymore. So that means that I can't reset the password!

    I can't sign-in to my iCould account from my iPhone. The account is linked to an old email address that is closed and i cant access anymore. So that means that I can't reset the password! However, I can access my iCould account from the website.
    I need help !

    Welcome to the Apple community.
    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • HT1414 I restored my I phone 4 using Itunes, after that I can't access the icon any more I only got a message that says " ( Sim not Valid.) Only compatible SIM cards from supported carrier may be used to activate iphone.

    I restored my I phone 4 using Itunes, after that I can't access the icon any more I only got a message that says " ( Sim not Valid.) Only compatible SIM cards from supported carrier may be used to activate iphone. I need some proffesional help. Thanks

    "We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care, Sim not vaild?"
    99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
    So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.

  • HT1578 I have found that I can't access the contents of the encrypted disk in time machine backups.  The Finder window displays a grayed-out icon representing the disk.  Can this be remedied?

    I have found that I can't access the contents of the encrypted disk in time machine backups.  The Finder window displays a grayed-out icon representing the disk.  Can this be remedied?

    Time Machine error: Apple Support Communities
    OSStatus 5 when trying to use Lion...: Apple Support Communities

  • Updated to Mavericks and I get the upper left quarter of the screen blacked out on Time Machine. This means that I can't see the files. Any suggestions for getting rid of the black square?

    Ive tried disconnecting and reconnecting the Time Machine. And I've tried rebooting the iMac, but I still get the top left hand quarted of the screeen blacked out. I can scroll back through the back-ups but the back square means that I can't see the details of any file.

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • When I try to upload the lates version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes.msi. What does this mean as I can't seem to find any such folder and now I cannot uninstall Itunes either

    when I try to upload the latest version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes.msi. What does this mean as I can't seem to find any such folder and now I cannot uninstall Itunes either

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • I was given an older ipod as a gift and want to load the songs into my computer, but it says that I can not access the sync feature.  I registered for an Apple ID and when I tried it won't let me register.

    When I was given the iPod it had a GREAT load of songs already on it. (That was part of the whole "gift" thing.)  I want to sync it and create playlists in my own library and copy the songs to my computer's library too.  I applied for an Apple ID, and find that this is so old that eventhough it was NEVER registered it is listed under a weird username and won't let me register as the new owner to access the music and sync.  What do I do?  It is an older version (I'm assuming) with 80G and only 25 have been used.  I can't access the music already loaded and don't want to lose the mp3 files I have in my existing library now too. 
    Any help is greatly appreciated.

    Not sure if this helps:-
    The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered  owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work.  Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple  Store and explain that they were gifted to you and ask how you can use them.  The best way to gift music files is to buy the gift tokens and give these. Hope above helps.

  • Time machine can't access the backup disk ''time machine backup'' on WD My Cloud, Time machine can't access the backup disk ''time machine backup'' on WD My Cloud?

    Every time I try to start my Mac's time Machine receive above message and it seems no possible to reopen/start properly the application.
    What is error OSS 2?

    WD Back up connection problems for Networked WD hard drive
    “Connection failed”
    “Can not find server”
    “There was a problem connecting to the server “WD ShareSpace-Backup”.”
    There may be two problems and associated solutions:
    Read only access
    It may be necessary to “create” a disk for the WD back up.
    Change Read Only Access
    The WD hard drive may automatically create a share for the Time Machine. This share appears in Finder as “WD_Backup”
    If you open WD interface through a web browser and go to
    Advanced Mode > Users>Folder Share permissions
    You will see it as “back up” or similar.
    As indicated by others click on the icon on the far left – a pencil and paper – and change the “NFS Access” from “Read Only” to “Full Access”
    For Networked back up dives it may be necessary to “create” a disk for the WD back up.
    The WD hard drive may automatically create a share for the Time Machine. This share appears in Finder as “WD_Backup”
    The password is “backup”, although others have suggested it is sometimes “admin”
    If when you open “Time Machine” and “Select Disk” time Machine says it “can not find…” or “can not connect to…” the server/disk it may be necessary to “create”, ”map”, or manually force your mac to connect to the “WD_Backup” folder share.
    To do this
    Open Finder
    Select GO>Connect to Server
    In the box at the top enter the IP address for your WD drive. You can find this in the top of your web browser or through your web browser interface with your WD Drive:
    Advanced Mode >Network>LAN
    The IP address will probably be in the format
    “192.168.0.X” where “X” is a number particular to your network
    In my case X used to be 2 but then changed to 3 – I don’t know why.
    Click “Connect” and enter the Name and password
    Name: “WD_Backup”
    Password: “backup”
    Click “registered user” and click “connect”
    Click the “+” button to add the server to the list in the lower box.
    Now open “Time Machine”
    Click “Select Disk”
    Your new “disk” / Folder share should appear in the list with the IP address below it thus:
    WD_Backup
    On “192.168.0.X”
    As in the screen shot below.
    Select this disk by clicking on the disk and then on “use disk”.
    You should now be away………….

  • My 3gs is magnifying my screen so that I can't access the "edges" of the screen - most functions won't work.  I tried to reset "all settings" but I can't access the full keypad to enter my passcode.  Re-boot does not solve this.

    I have an Iphone 3gs - a little over one year old.  It just started magnifying the screen so that many of the functions are not accessable.  Scrolling is either very difficult or impossible.  I've rebooted it many times (in fact I usually need to do that multiple time just to be able to manpulate the keypad to enter my passcode).
    I also tried to reset all settings.  One that screen I can't access enough of the keypad to enter my passcode.  Any comments/help would be appreciated.

    This is asked and answered often.  The forum search bar is on the right side of this page.
    It is also covered in the manual - zoom feature.
    Double tap with three fiongers.

  • I was working with firefox and suddenly the view of my browser changed.I cant see the whole of my browser right now.I mean that I can't see the reload key and other staff in the right side of the browser.Could you help me to fix my firefox?

    Although I changed the font size but I can't see my browser properly.

    Although I changed the font size but I can't see my browser properly.

  • I live in Canada and when I try to update my apps, I get the message that I can not access through a U.S. Store and that I need to switch.  How do I do that?  (Other apple units in my house do not get this same message!)

    I recently updates to the new iOS version and haven't been able to update my apps since?

    Change iTunes Store Country on an iDevice
    1. Tap Settings;
    2. Tap iTunes & App Stores;
    3. Tap View Apple ID;
    4. Enter your user name and password;
    5. Tap Country/Region;
    6. Tap Change Country/Region;
    7. Select the region where you will be located;
    8. Tap Done.
    Also, see How to Change Your iTunes Store Account Location | eHow.com.

  • TS1424 I am very upset as I cannot get phone support for my problem...maybe someone out there can help.   How can I delete a rented movie from my ipad???  I have held down the button and also it has a cloud on it., and one of them has a grey box and no mo

    I am having a problem deleting rented movies.  One shows up as a grey box.  Apparently it never downloaded.  Plus two more that I have watched are still there. Any suggestions.???

    This is a user to user help forum only. You are not addressing Apple here.
    My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.

  • Hello i have an free 30 days try out of cs 6, when i tride to open it he syas that it can be opened because there is a problem and then it shut down. I have trided to douwn load it after removed it of mij laptop.

    Hai,
    I have download cs 6 but when i trided to open it it gave a message that it kan be opened and then it shuts down. I trided to download  several times with the problem again and again. what is going wrong here.
    thank you

    As I wrote you need to look at the crash reports to see where Photoshop is crashing Look in your Windows Action center's Reliability History for your Photoshop CS6 critical events then click on them to see where the problem are. View image uploaded here in a new browser tab or window and scale them to actual pixels the site scale image poorly.

  • When I insert a CD that I know has photos burned into it, I get an error message: you inserted a blank disc. How can I access the photos?

    when I insert a CD that I know has photos embedded in it, I get an error message: you inserted a blank disc.
    The disc shows up nowhere on mhy computer, desktop,etc.
    How can I access the disc that isn't there?
    Dan Miller

    See my FAQ*:
    http://www.macmaps.com/cdrfailure.html

  • I now have 4 itouchs, 1 ipad mini, and three iphones for my own family members.  What's the bet way for me to setup itunes so that we can all share the same music, apps, movies, shows, etc?

    I now have 4 itouches, 1 ipad mini and 3 iphones in use by my direct family.  What's the best way for me to set things up so that we can all share the same music, apps, movies, shows etc?
    I would prefer to have one account to input dollars which allows all the users (my direct family) to share and buy things.
    Can we all have different user ID's however share the same account?

    I'll try to help a bit.
    ITunes match space is different to icloud space. With iTunes match you get storage for 25,000 non iTunes purchased tracks and other than a limit for individual file size, there is no memory limit.
    You can turn match on individuallyon each device (I have it turned off on my iPod but turned on on my iPad and iPhone). When you turn it on then you get access to all the tracks, and in my experience any playlists I create have transferred over very well. I understand that some people have had trouble with playlists though.
    I'm not quite clear with exactly what you mean regarding cleaning up your library, but be careful about using Match for this. There is no guarantee that matched songs will be exactly the same version as your own copy, due to some mismatches, so you could find some problems there. Personall, I am cleaning up my library before matching, but I am rather particular about keeping my library the way I want it. If you aren't as fussed then match could be the answer.
    Hope that helped.

Maybe you are looking for

  • Printer policies quit working after upgrade

    Upgraded Zen server and 4 satellites from 10.3.0.27649 to 10.3.3.44626, clients are still 10.3.0, all ipp printer policies stopped working for 1000 plus users. Upgraded one client to 10.3.3, still policy will not deliver. Recreated printer policy fro

  • Hibernate Query vs PreparedStatement for SQL

    Hi, I am using Hibernate for DAO classes, which i am using for the basic CRUD operations. But for complex queries with complex joins i am writing the SQL. In such case whether it is better to use the Query.createSQLQuery(String sql) to invoke the SQL

  • Quicktime movie HD file I received won't play when I try to open and play it in Quicktime 10.3, it says this particular .mov is not a supported file type?

    Large, 5min long Quicktime .mov HD file I received says it's converting when I try to open and play it in Quicktime 10.3 but then stops and tells me it's not a supported file type, a program I downloaded to try and convert the file type also told me

  • Variant Problem

    Hi All, I have upgaded my system from 4.6 to ECC 6.0, I have changed some paramters of  selection screen in our created 'Z.. programs. but now the issue is our variant which was saved earlier are not working, is there any sap standard report which ad

  • Can't screen shot on iPad anymore

    Good afternoon, I have different issues following my version update to 6.0. One of them is that I can't screen shot on my iPad2 anymorewhereas the feature worked perfectly well before update. Can anyone help me ? Thanks in advance for your answers an