Debit balance on Credit Memo

We are in the process of implementing Oracle Receivables v. 11.0. Is there a way to make sure that credit memos do not have a debit balance? (i.e. users don't forget to put the negative sign in on a line causing a debit balance?) We do plan to have mixed signs on the credit memo, but they should never have a positive balance. For instance - we want to credit the returned product, but debit a discount given for that product. Any help would be appreciated. Thanks.

Hi Hoo Laa,
Your statements are absolutely right.
Suppose we area a seller and our customer is a buyer.
We sold the goods to customer and due to some reason customer return these goods (Bad quality etc), suppose before returning the goods we have already billed the customer
Now upon returning the goods, this is our responsbility to credited the customer account.
Just opposite in the debit memo, we have sold the goods 100$ per piece. Now after selling the goods, we and customer are agreed that the price should be 120$ per piece. Now we have to debited the customer account for 20$ per piece.
Hope it clarify your doubt.
Regards,
MT

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