Deleting Duplicates creates "original file could not be found" error

I am not running iTunes 8.2.1.6 and trying to delete duplicates that were created as I tried to move my iTunes Library to other drives. Now I have many duplicates - sometimes 3-4 of the same song. If I delete them I begin to get "original file could not be found" error when trying to play the one version I kept.
Is there some magic to which one I should keep?

iTunes doesn't help you distinguish between duplicates that are two identical copies of the same file or two separate references to the one original file. If the later is the case and you delete any reference allowing the source file to be deleted then ALL other references to the file become invalid. You can either check the properties of each file before deleting and choose whether to keep or delete accordingly or use itunesremoveduplicates from Teridon's iTunes Scripts.
tt2

Similar Messages

  • Original File Could Not be Found error

    Hi, I'm sure that I'm missing something obvious here, but seem to be stumped. I recently bought a new iMac and migrated my Itunes folder and other stuff to the new iMac from my old ibook and external drive (location of old itunes folder). Everything was fine for a month or so and then the trouble started. Now when I click on a song within itunes, I get an error message state that the original file could not be found and asking me if I want to locate it. If I navigate to my itunes folder and double click on that song (file), it plays just fine.
    How can I get Itunes to recognize where all of the songs in my library are?
    I tried opening itunes while holding the Option key and choosing the itunes library location to be where it is, but I still get the same error.
    I'm not sure what I did to create this error. The only thing that I can think of is that I synched my old shuffle for the first time since I bought the new imac. My iphone, which I have synched numerous times, seems to work just fine (songs play fine, the appropriate files are synched to it).
    Any hints greatly appreciated.

    No, I haven't found an answer. Even more bizarre, it now seems that some of the songs in the library don't generate the error message while others do. Does not seem to be any discernible pattern (e.g. purchased, artist, etc.)

  • "original file could not be found" problem

    Please help.
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    She has well of a 2,000 songs in her library and does not want to individually find (reattach) each one. Also, she does not want to reimport all of the MP3s into her library because a lot of the MP3s are music that she does not have in her library and does not want there.
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    hmm, did you change it yourself without restarting iTunes?
    Because, when my external HD is not turned on before I start iTunes, I get all the ! not found which never fails to make me gasp in dismay.
    But then I just close iTunes, start the exHD, re-open iTunes and everything is OK.
    Tell me, do you happen to be in the practice of backing up the itl and xml files?
    What are the iTunes library files?
    If you have saved copies of those, you could just put them back in place, snip-snap, problem solved.

  • My partner deleted my itunes (10) library. I use a WD external back-up and retrieved my itunes library, but when i try to play a song i get the message 'could not be used because the original file could not be found Would you like to locate it?'

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    You not only have to retrieve the library file from the backup drive but the actual music files (usually stored within the "iTunes Media" folder) as well.

  • How can I bulk delete songs from the playlist, if original file could not be found.

    I deleted the original files from the Library iTines. The songs are still in the playlist. How can I bulk delete songs from the playlist, if original file could not be found. Thank.

    Take a look at my FindTracks script. Download it and test it out on a few tracks first. Use the No option first time around to manually confirm each path that it wants to fix so you can see how it works. When you're happy it does what you want select a larger group of tracks to process automatically.
    tt2

  • After upgrade, iTunes complaints with "original file could not be found"

    After upgrading to 8.2.0.23, a large number of songs now have a ! in them and if I try to play them, iTunes will say with "The song xxx could not be used because the original file could not be found." This has happened to me before but never to this large number of files.
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    At first I thought it was an issue with the comments tag and that only mp3 files downloaded from Amazon had the problems. It seems that ALL those songs have the problem but there are a few other songs I got from the iTunes store that are also messed up.
    I have not moved any songs at all, this just happened all by itself after upgrading.
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    Is there any way I could fix this without losing my ratings and play counts and without having to manually fix every song one by one?
    I'll appreciate any hint you can provide.
    Thanks

    I have the same problem except almost every song I bought from Itunes has this problem. Not only that, but somehow some of the music, about $125 worth has been deleted form my 3 back up discs. This is only happening with my purchases and not any songs I uploaded from cd. How on earth did this happen, and how did it wipe clean 3 different back ups? I have found some of the music where it belongs, but like I said some of them are gone, gone, gone. I run three different back ups and they are on 24/7. Where is all of this music? I still have it on my ipod, but it will not load back into itunes the way purchases used to. Some of the music is purchased straight to my ipod touch, but shouldn't i be able to reload them into itunes? I spent 3 hours going 1 song at a time reloading them from their original location. But I cannot locate about $125 worth of music that I purchased from itunes. I have 6 macs in my family and preach the good news to all who will listen about hows macs are flawless. Now I have egg all over my face and have thrown away a nice sum of money on missing music. Please help!

  • Library Lost - Please HeIp I tried updating my old ipod & now all 10,000 songs in my library have an ! next to them and I get the error message "song " " could not be used because the original file could not be found" on every song I try to play

    Please help - this morning I tried updating one of my old ipods for my wife (this ipod hasn't been updated in 2-3 years).  I plugged it into my pc, it was recognized and the software updated.  I created a new playlist and tied to sync the ipod.  This ipod had never been used on this pc/itunes since the pc is only 2 years old.  When I tried to sync the ipod it stated that it would have to erase all the old songs on the ipod prior to syncing.  I clicked ok and it proceeded to wipe out the old ipod and sync the new playlist (~1000 songs).  When the sync was complete there were only 6 songs from the new playlist (all purchased this morning from itunes) on the ipod and to my horror all ~10,000 song on my pc in itunes now have a ! next to them.  Only my recent purchases from itunes do not.  When I click on a song with the ! I get the error message "the song " " could not be used because the original file could not be found."  How do I correct this issue - I am scared to hook my ipads or other ipods to my pc for fear of losing everything?!?!?  I spent 100s of hours burning the 10,000 songs from my cd collection and do not want to have to do it again. 
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    This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
    Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
    Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
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  • I recently reset my computer and copy my music from an external hard drive to my itunes library.  When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found".  need help

    I recently reset my computer and copy my music from an external hard drive to my itunes library.  When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found".  But when I have my external hard drive plug in the song will play with no problem.  What do I need to do to play my music without having the external harddrive plug in ????????  Please help

    Because the location for each song in your library is on your hard drive.  If the hard drive isn't there, how can iTunes play it?
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    Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
    -Delete EVERYTHING from iTunes, so that your library is now empty.
    -Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down.  You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
    -Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes.  Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked.  You can close Preferences now.
    -Now, drag and drop your music from your hard drive into your iTunes library.  iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
    Shouldn't have any more problems...

  • The TV show could not be used because the original file could not be found

    "The TV show “Blah-blah ep.23” could not be used because the original file could not be found. Would you like to locate it?"
    I know this problem is listed (and unanswered) from quite a few users in the forums for song files, but I haven’t found any that mention TV shows. To add to the heap, and help emphasize to iTunes that this is a major bug in need of fixing, here is my version of this problem.
    I have a variety of season passes to TV shows that normally download on almost a daily basis (The Daily Show with Jon Stewart, for example). About once every four or five downloads iTunes decides to silently delete a file. No warning given, no chance to stop it, just gone. ITunes downloads the file (clearly seen in the process in the Downloads part of the Store menu) and then lists the file under its correct menu in the TV Shows Library section (with the correct amount of MB listed for the file). I usually watch the episode right after I download it (with no problems), but of course I have left episodes unwatched when I shut iTunes down.
    On the next startup of iTunes, I go in to watch an old episode again or click on an unwatched episode, but it isn’t there anymore and the old “would you like to locate it?” message pops up. After being through this at least a dozen times in the last year, I know there is no point in looking for the file because it’s gone. The only choice is to go into iTunes support and ask them to reset the download, which they’ve always done without question, and then I have to download the file all over again. This is a huge hassle and all the more frustrating because it happens so irregularly.
    I’ve tried to find answers in these discussion forums, but have been unable to see any reasonable solution and wish to add to the voices of annoyed paying customers in the hope something will be done. If anyone is interested, the bizarre and time consuming workaround I’ve had to employ is:
    1. As soon as any of my TV shows are downloaded, I stop whatever I’m doing to go grab the file out of iTunes’ folder and move it to a location where iTunes can’t get its grubby little silent deleting hands on it.
    2. On the next shutdown-startup cycle, I can then go back and move the file back into its correct location in the iTunes TV Shows subfolders and I’ll never have a problem again with THAT particular file being deleted.
    Of course, the problem with this solution is that it’s painfully annoying to have to do it every time. I get lazy, iTunes seems to get its evil deleting ways under control and downloads all seem to work again. That is, until they don’t and the issue mysteriously returns with files being picked off anew and I have to return to these forums in the hope of finally finding out why this is happening. After more than a year and two or three iTunes version updates, it’s the problem that just won’t die.
    Anyone?

    Yes, only TV shows. I've never had a random silent delete of a song file. I also considered that Windows might be blocking the file to save space, but with no limitations set in the control panel that isn't the problem either. In fact, I've only had this problem with season pass downloads. It's never happened with a single download of a video or TV episode.
    Tonight, when I downloaded my Daily Show episode, I really kept tabs on what the heck iTunes is up to during the process. As many know, iTunes creates a folder called Downloads during the download process. Inside that folder, a video file gets downloaded as “download.m4v” along with another Qtime info file. When the download is complete, iTunes is supposed to use the info file to identify and tag the download.m4v file and then move it over into its correct artist subfolder with the correct file name.
    The problem, I discovered tonight in watching this process, is that iTunes (for mysterious reasons) does not do the relabel/move step with some of the downloads and leaves the files in situ as download.m4v in the download file. Additionally, in the iTunes software you can click on the file (correctly labeled and appearing, as I said in the first post, under the correct TV show banner) and watch it one time. However, after shutting down and restarting (and this is where the evil happens) iTunes will delete all files in the Download subfolder as part of a cleanup process. I suppose because it assumes that those files were correctly relabeled and copied into the corresponding TV show folders. So, there is the reason for the loss of downloaded video files (in my case).
    There appears to be no way of knowing, from within iTunes, when the file has been correctly copied over to its corresponding folder and when it hasn’t and remains in the Bermuda Download Folder of Death. Again, I have to go into that folder each time (before shutting iTunes down) to make sure the move took place. If it didn’t, then I have to make a copy of the download file and place it outside that folder.
    Finally, since this only happens occasionally, I’m wondering if it doesn’t have something to do with the way the info file is being tagged and labeled prior to being made available to download. However, if that were the case then the problem would be happening to lots of users and I would have expected a lot more complaints in the forums.
    By the way, I’m not big on fidgeting with any of iTunes folders or settings. It hasn’t been the case where the downloads were fine, I made some goofy change to the folder structure and then it doesn’t work. I haven’t fiddled with the settings for months, but all of the sudden this issue starts to appear and can just as easily disappear in the following week’s downloads.
    Still seeking answers or advice.
    Cheers.

  • Less destructive fix for the "original file could not be found" issue

    +(Note: this is mostly a copy of the post I just submitted in reply to http://discussions.apple.com/message.jspa?messageID=6785594#6785594)+
    Most solutions to the "The song xxx could not be used because the original file could not be found. Would you like to locate it?" issue involve deleting iTunes library files, deleting-then-re-importing everything from iTunes, and other destructive techniques. I found an easier fix for this, but it might be (a) specific to libraries on a network drive (NAS) or (b) specific to me. YMMV, but give it a try. This was on a Mac, so a Windows solution might exist with the same technique. Please post here and let me know if this works for you!
    After some investigating and trial-and-error, I discovered that if I viewed a list of songs in Finder, iTunes could find the files again. For example:
    *Double click on a song in iTunes and get the "original file could not be found..." error. Do not say 'Yes' to locating it.
    *Open Finder and locate that Folder of songs
    *Double-click on another song from that album. It should work.
    So, my fix: *run a command that lists/touches every file in your iTunes music folder.*
    For Macs:
    *Open Terminal
    *Run this: *ls -R /Path/To/Your/iTunes\ Music \Folder/* (note how you 'escape' spaces in the folder name with back-slashes).
    Windows:
    *Start - Run - cmd
    *Run this: dir /s \Path\To\Your\"iTunes Music Folder" (note that you escape spaces by quoting the dir name.)
    My NAS is named "VAULT" so my command was "ls -R /Volumes/VAULT/My\ Music/" You will see the files being listed at light speed -- ignore this. It will run for a while, depending on how many files you have, about 30 seconds for me. After executing this I could listen to any music file in iTunes!
    But, every time I lost my connection to my NAS, such as waking from sleep mode, I had to run it again. So I created an Automator application and a Apple Script to run it from within iTunes so I can run it any time I need to. If you don't want to do that, just run the command I specified. If you want to download my Automator app, or see instructions on how to create your own, check out my blog post: http://40withegg.com/2008/3/8/mac-attack-making-itunes-find-those-original-files -especially-on-a-nas
    With any luck, my post will be *completely unnecessary* soon because Apple will find a real solution to this.

    Jeffe hello,
    I have seen more problems created by the consolidate command than I have ever seen fix things... I'm not saying it does not work but what it does do and what it does not is very hard to work out for most and major problems are the result...
    to sort your problem do this...
    1. Open your iTunes folder in the Home Music folder and make a backup copy of the iTunes Library file and put on the desktop.
    2. Start iTunes and in the Library sort on the Heading 'Date added' ... you may need to install it... control/click on heading-bar and select from popup menu.
    3. When you have sorted scroll to half way and you will see the songs are split evenly... select the ones you want to remove with a shift/click and hit delete key... say no about move to trash for now.
    4. Check that everything is as you want it... if so carry on... if not come back and tell me what happened.
    5. Quit iTunes and put the iTunes Library file in the iTunes folder in a safe place like your Documents folder... drag the copy from desktop and put it in the iTunes folder.
    6. Check the name is correct on the 'copy' edit it to be iTunes Library.
    7. Start iTunes by double/clicking on the file and go through steps 2 & 3 again but this time when you delete say yes about move to trash... don't empty it yet 1st check that all is OK with your library.
    You can edit the good files that you are left with but the addition of '01' in the name will not have any adverse effect on them at all... editing with an Applescript is very easy.
    take care Jeffe and let's know how you get on or if you run into any unforeseen problems ... TP

  • 'the original files could not be found'

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    ps. perhaps the wrong forum but - that 'new posting' box (this discussion software) sometimes i can find it sometimes not?
    g3 imac 450mhz 640mb Mac OS X (10.2.x) 160gb ext h/d
    g3 imac 450mhz 640mb Mac OS X (10.2.x) 160gb ext h/d

    Check out "How to re-create your iTunes Library" instructions at http://docs.info.apple.com/article.html?artnum=93313

  • Original file could not be found ----PLEASE HELP

    Hello,
    I have 4,000 MP3s on an extrenal hard drive.
    When I open iTunes, I would double click on a song, and it would play.
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    I do not want to do that for 3,999 more MP3s.
    I went to EDIT>PREFERENCES>ADVANCE>GENERAL andmade sure the file path is my F Drive (external hard drive) where my MP3's are.
    Still no luck.
    The 2 or 3 songs, that I've manually located have a speaker by the title. The other 3,900+ MP3s have and exclamation point by the title.
    Can anyone PLEASE help me?

    I went to FILE> ADD FOLDER TO LIBRARY and selected the folder where my MP3s were.
    This updated my itunes library and now allow me to play every song, but it also made a duplicate of every song.
    Example:
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    Kanye West - Stronger
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    I just have to go and delete the songs with the infront of the title.

  • After my last itunes update, I get an "Original file could not be found" message.  Does anyone else have this problem?

    After my last itunes update, I cannot play my music on my PC.  I get an "original file could not be found message." Has anyone else had this problem?

    If you post back the two paths I may be able to suggest an easy fix
    (that would not have created duplicates).
    Oh well...
    Apple's official advice is here... HT2905 - How to find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls, such as lost ratings and playlist membership.
    Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created.  If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin.
    Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background and please take note of the warning to backup your library before deduping.
    (If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed)
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  • Itunes says "Original File could not be found"

    I've moved my Itunes music folder to a different location to accommodate more music. I've also created a new library in another location with other music (reasons aside). Also, the Advanced pane shows the correct location of the Itunes files. All worked just fine, opening Itunes with option key to be able to choose the correct library. Now, when I click almost any tune in after opening the original library, Itunes says "Original File could not be found - would you like to locate it?" I could but I certainly don't want to do this for each and every song. How can I do this "en masse" and How can I avoid this in future? Thanks in advance for any help.

    am pulling my hair out now after to many hours on this issue.. Surely Apple must be able to sort this issue by now.
    My itunes library is 5+ yrs old now and therefore 10,000 songs, numerous podcasts, videos etc etc. not to mention loads of rating information, hundreds of playlists created from last played, rating, genre etc etc, therefore i cannot afford to loose all this valuable data attached to my itunes library. However recently half of my library appeared with exclamation marks all over it, though i cannot work out why as all the music files are in the location specified in preferences, path etc.
    It seems that itunes just wont bother looking at this path and syncing with whatever is there. Yeah fine i can add the whole itunes music folder again and it will import every song again so i go from 10,000 to 20,000 songs, i could deal with this with a dupe eliminator that are freelu available on the net but the new imports without the exclamation marks cleary dont have the historical data of play counts, last played ratings etc etc attached to them so its no different from deleting and starting again.
    I have tried all the options in this post and none of them deal with the simple issue of just look at the location that it listed in the preferences and search for the file u think is missing on mass!!!
    Its not rocket science so why havent Apple fixed this. !!!
    If anyone has got a solution for this or work around that doesnt involve completly writing off years of rating and creating playlists based on numerous historical data then i would be bery appreciative!!

  • On some of my files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?" Then when I click "Locate", I get nothing.

    I'm really dumbfounded on this one and it's driving me bonkers!!!! On some of my music files there is a ! in front of it, if I try to play the song, I get an error message; "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
    This began to happen when Chuck made playlists2burn on2CD-and then he would delete the playlist; sending all the song files into oblivion. Certain songs have a ! right next to the file name, and as I stated before, i get that error message:
    "The song "_____" could not be used, because the original file could not be found. Would you like to locate it?"
    So I click on "Locate". No help. I get a menu with folders that say "catroot" and other folders which names I cannot remember, but I scroll PAST the file folders, & it's just a bunch of ".DLL" files.....I don't understand what any of the names of the folders mean...it's frustr8ing-coz this is my 2nd iTouch, my 1st one got stolen & I can't afford2buy my music back at this time & i NEVER before had a single problem with losing song file locations.
                  Is there anyone out there who has been through this frustrating game of chasing your tail?....<that's how I feel>
    If so I would be ever so gr8ful if maybe someone with the knowledge would be so kind as 2 tell me how/where 2 retrieve these songs & how to put everything back where it belongs, I would be 4ever gr8ful !!!
    I can't afford 2 replace the songs just like I'm unable 2 buy back my old music from my stolen iTouch....man that was an awesome collection-someday I'll be able 2 afford 2 do that & I would like 2 have all the new music that I paid 4 but cannot find when I got my new iTouch....that would just be  wonderful.
                 I hope someone sees this post that can help me retrieve these files....losing $100.00 of iTunes is a REAL BUMMER!!!!!!
                                                      ThanQ SO very much!
                                                                             [email protected] or [email protected] or [email protected] .
                                                                                               You can also find me on Facebook, my given name is Tiffinie Trimmer, &
                                                                                                that's my Facebook "handle".    ThanQ 4 taking the time 2 read all of this!
                                                                                                hope 2 get a reply someday....I'll B checking all my emails & my Facebook, as well
                                                                                                as marking this page in my FAVORITES so I can find it fast! Take Care!!!

    I was not complete clear.
    Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section.  If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
    If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
    But before I would check the folders and see if the songs are really there
    In my iTune I have this, and I believe it is the default.
    Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

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