Dell Tablet Dock FW Update 0.41.23, A03 with Dell Venue 11 Pro (7130/7139) - monitors issue

Hello,
I have Dell Venue 11 Pro (7130/7139).
I have installed “Dell Tablet Dock FW Update 0.41.23, A03” http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=97N0V (previous version was Version 0.41.19, A02). Installation completed successfully, but my monitors (connected though DP and HDMI) disappeared after installation (system do not see any monitor connected trough Dell Tablet Dock).
I have restarted system, disconnected / reconnected power from “Dell Tablet Dock” – nothing helped.
I tried to revert to previous version 0.41.19, A02, but the installation process requires monitors to be connected to “Dell Tablet Dock”. But they are connected, system simply do not see them!
Could you help me with this issue or with advice, hot to force previous version 0.41.19, A02 installation (to ignore monitor connection check)?
Thanks,
Aleksandrs
Hello,
I have Dell Venue 11 Pro (7130/7139).
I have installed “Dell Tablet Dock FW Update 0.41.23, A03” http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=97N0V (previous version was Version 0.41.19, A02). Installation completed successfully, but my monitors (connected though DP and HDMI) disappeared after installation (system do not see any monitor connected trough Dell Tablet Dock).
I have restarted system, disconnected / reconnected power from “Dell Tablet Dock” – nothing helped.
I tried to revert to previous version 0.41.19, A02, but the installation process requires monitors to be connected to “Dell Tablet Dock”. But they are connected, system simply do not see them!
Could you help me with this issue or with advice, hot to force previous version 0.41.19, A02 installation (to ignore monitor connection check)?
Thanks,
Aleksandrs

Hi,
I had almost the same problem. I used Dell Venue 11 Pro (7130/7139) with Dock and NEC MultiSync LCD 1770 NX through HDMI-DVi cable. There were no probs while tablet was on, however when it was sleeping or off the NEC MultiSync LCD 1770 NX permanently (each 2-3 seconds) showed the sign that there were no input signal. It was not critical for me, however it was one more my disappointment in Dell new products (I have used Dell latitude D620 and dock for 7 years without any problems, thats why I chose Dell Venue 11 Pro, assuming that the Dell quality remains the same... I was wrong, Dell Venue 11 Pro has too much loose ends).
Yesterday I updated Dock firmware to “Dell Tablet Dock FW Update 0.41.23, A03” and Dell lost NEC. I.e. the monitor was connected, but the tablet just did not want to see it or recognise. I connected dock to another monitor Samsung SyncMaster 226CW (took from my friend) through the same HDMI-DVI cable and found that it is working with it. So I decided to downgrade the Dock firmware to 0.41.19, A02 (the only previous version I found at dell support), however it was impossible with my NEC, as tablet didn't see it. I connected again the tablet to Samsung SyncMaster 226CW which was recognised through the dock and successfully downgraded the firmware to 0.41.19, A02. Afterwards connected my old NEC MultiSync LCD 1770 NX and fortunately it was found by my Dell tablet and dock. Now it's working.
Nick

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