"Delta Cache Refresh" option not working in SAP XI 3.0

Hello All,
We are using an SAP XI 3.0 system with SP9 installed on the same. The system is pretty much stable with all the components including SLD running fine. But!, when I run the Transaction "SXI_CACHE", the "Start Delta Cache Refresh" Button appears as Nullified and hinders the option for refreshing the cache. Could anyone guide me through this and make it work as we need to essentially do this step for the scenario we 're working on.
Thanks & Regards,
Venkat.

Venkat,
Could you please check the status of you last cache refresh. There should be a traffic light displaying on the right part of the screen. If the last update was unsuccesful. Delta refresh isn't possible.
Best regards,
Alwin

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