Denim Update bug on 1020

After updating to denim, my home, back, and search keys do not display. Changing brightness and contrast do not help. How do I fix this?

Hi, wcharlesperry. Is it possible for you to send us a sample photo of the three soft keys? Is there any improvement after doing the suggestion given by farby? You may also try resetting the phone. Make sure to create a backup before you do this. We'll wait for your reply.

Similar Messages

Denim Update on Lumia 1020

Hello, I wonder if the 1020 will get the Denim.

Nope it does not, the recent extras+info update did show the firmware as denimim at first run but it'll go back to Cyan after. This is a known íssue'with the update.
The Denim firmware willnot bring anything new to the 1020 though as most of the enhancements in it are for the newer gen hardware, including the imaging stuff.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Lumia Denim Update 1020

Greetings, I have an nokia lumia 1020 produced in HK and I live in Romania. The denim update is released in HK and in Ro too, but my phone doesn't found any update, help me if you can.
Regards Vlad
Solved!
Go to Solution.

No sir, I unistalled that app after microsoft started to release wp 10 preview for dev because 1020 it's not on the list for preview at this moment.

Will Lumia 1020 ever going to get Denim update, is...

I was googling about Lumia Denim update rolling out in india for 520 and 525 handsets. this update has some cool features, however, every other device is getting this update (now or in future) but lumia 1020 is not showing up?
is there a possiblity for getting Denim update for 1020? i think it has a similar chipset and processor (dual core not a quad) that of 520 and 525. then why ?
someone please let me know, if they received this update, or any workarounds to get that?
thanks.
Solved!
Go to Solution.

Hi schennag86,
Welcome to the Microsoft Mobile Community.
We ask you to be patient as the Lumia Denim Update for this phone model will be released soon. We do not have the exact information yet; however, you may always check the availability of this update by going to this link: http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/wp8-availability-in-a....

Rotated photos problem on Lumia 930, 1520 with Denim update

There is an issue with photos taken on Lumia 930, 1520 with Denim update: camera uses EXIF rotation property instead of properly rotating the picture. As a result, apps which don't properly support EXIF.Rotation show photos rotated.
To reproduce, take the photo in vertical orientation on Lumia 930 with Denim update. Open Instagram official app (as an example), try adding new photo ->> you'll see that the photo is 90 degrees rotated.
Now question: is it a feature or is it a bug?
And if it is a feature, where is it documented?

Thanks for reply.
Well, I am a developer writing my own app. And what I see is a sudden change in phone camera behavior, which affects and annoys lots and lots of users of my app (VK for WP), Telegram messenger app, and Instagram app, which I used as an example, because
it is well known.
It does seem like a feature to me now, so would't it make sense to have some native support for it? For example, make BitmapImage pay attention to EXIF and correctly rotate?
And again: is this change documented anywhere?
And please, bring my question where it was originally posted.

Camera Making Sound After Denim Update on Lumia 10...

Camera of My Lumia 1020 Making Sound While taking Picture and Video After Installing Denim Update
Have Sample Video Contains that Sound
Help Me
Thank You

Welcome to our community, heartlyjoshi. Sure! send us the video. Is for the Lumia Camera app or the Microsoft camera app (native built-in camera app)? BTW, is there any difference if you press and hold both the volume down and the power keys for 10-15 seconds? Does it happen regardless of the camera settings that you have set? We'll wait for your reply.

Lumia Denim update now rolling our for Lumia 925/L...

Hey guys,
Great news! Today we have started rolling out the first batches of Lumia Denim updates for Lumia 925 and Lumia 1020 in Europe. You can find the update instructions & follow the availability details from here: http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/-
Latest software release for Nokia Lumia 925 is Lumia Denim (3051.50009.1451.10xx/8.10.14226.359)
Cortana, the most personal digital assistant, is now available also in the UK and China. New features for Cortana include improved natural language, car kit integration for contacts using Bluetooth, snooze reminders, and calendar improvements. Cortana even does character impersonations upon request.
Organise and further personalise your start screen easily. Group apps into a folder on the start screen, rename the folder, and rearrange tiles inside the folder for greater personalisation.
Improved Glance screen with Bing Weather or Bing Health & Fitness data, in addition to time and date, notifications, and app data.
Updates to the Lumia Storyteller and Lumia Selfie apps. Available from Store.
Connect and browse even faster with improved download speeds on mobile websites.
Install phone updates more easily by scheduling them for a time that works best for you.
Additional improvements to stability, battery performance, push notifications, WiFi connectivity, consumer VPN support, Apps Corner, merging and forwarding text messages, custom snooze times in the Alarms app, Store Live Tile (available in the US only), and more.
Latest software release for Nokia Lumia 1020 is Lumia Denim (3051.50009.1451.1xxx/8.10.14226.359)
Cortana, the most personal digital assistant, is now available also in the UK and China. New features for Cortana include improved natural language, car kit integration for contacts using Bluetooth, snooze reminders, and calendar improvements. Cortana even does character impersonations upon request.
Organise and further personalise your start screen easily. Group apps into a folder on the start screen, rename the folder, and rearrange tiles inside the folder for greater personalisation.
Improved Glance screen with Bing Weather or Bing Health & Fitness data, in addition to time and date, notifications, and app data.
Updates to the Lumia Storyteller and Lumia Selfie apps. Available from Store.
Connect and browse even faster with improved download speeds on mobile websites.
Install phone updates more easily by scheduling them for a time that works best for you.
Additional improvements to stability, battery performance, push notifications, WiFi connectivity, consumer VPN support, Apps Corner, merging and forwarding text messages, custom snooze times in the Alarms app, Store Live Tile (available in the US only), and more.
http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/
http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/LumiaSWUpdates

Lumia Denim performacnce is not good as Cyan. I have lumia 925 and it is heating more after upgrade.
What OS giant??
I reset the phone but still it is worst.
It heats like a hell.
Lumia is like wired phone. very poor battery performance.
So many Apps are not able to start.
I was happy with Cyan. Denim is not so great as expected.
93tid wrote:
davidotato wrote:
Updated my 1020, but there isn't a fix for capacitive buttons light turning off when "Settings>Display>Brightness with battery saver" is on.
Do you know something about a fix for that issue???
I believe that is the way it is supposed to behave with battery saver On, so nothing to fix.

Denim update and connection fail for microsoft web services

Denim update loaded recently to my Lumia 1020 but fail connection to Microsoft account and web services as well as to Nokia account. Fail code is 502;
Server Error 502 - Web server received an invalid response while acting as a gateway or proxy server.

It might have not propagated to all servers yet and there are some reports that possible those in the Preview for Developers Program are getting BSOD updating, The Denim update for my Lumia Icon killed the phone
Give it some time and see if the update gets to you or not.
Using the recovery tool will wipe your phone to factory defaults. If you are fine with losing all your data and restoring, sure go with that.http://www.windowscentral.com/denim-update-lumia-icon-software-recovery-tool

Nokia Lumia 1320 random restarts after Denim updat...

Dear Microsoft / Nokia,
I am writing this forum post because my nokia lumia 1320 is suffering some problems. Since the update, the phone is restarting itselve randomly.Today, the phone restarted itselve 3 times already, which was the provocation to send you this message.
I think it is a problem resulting from the recent Lumia denim update, before the lumia was significantly more stable.
The phone was factory resetted after the lumia denim update (1 week ago), and today i also performed a soft reset, without any results. (still random restarts).
Furthermore i noticed that sometimes the phone is unresponsive when i push the powerbutton, to unlock the phone.
My phone is on 8.10.14219.341, firmware: 3058.50000.1424.0001 (it is the Country variant from the Netherlands).
Hopefully there is a way to fix this problem,
Thank you in advance,
Wouter van Buul
Ps. I am not sure if this is the right place to report bugs?!

This is a user to user forum where we try to help each other, so reporting bugs is not the purpose of this community, that should be done direct to your local Microsoft Mobile support. However your problem is not a bug, just a technical issue with your handset and we can try to help.
Have you checked that all your system apps are up to date after the Denim update ? The easiest way to do that is from settings > applications > store > check for updates. If everything is up to date, I would do the following troubleshooting if I had this problem:
1.Remove the microSD memory card temporarily and monitor whether the reboots continue
2. Get a new replacement SIM from your network
3. If none of the above works, the next step would be a hard reset (settings > about > reset my phone), but since you say you have already done it, you can try a complete full reinstall of your firmware using the Software Recovery Tool. Please note this will completely wipe you phone, so a backup is highly recommended.

After updating iphone 4s to 6.1 version my battery percentage stood at 1 percent. Does anyone has same problem? Or its update bug?

After updating iphone 4s to 6.1 version my battery percentage stood at 1 percent. Does anyone has same problem? Or its update bug?

THIS is "quite a few": https://discussions.apple.com/thread/3391947
As are these:
https://discussions.apple.com/thread/3391947?tstart=0
https://discussions.apple.com/thread/3484755?tstart=0
https://discussions.apple.com/thread/3481668?tstart=0
https://discussions.apple.com/thread/3518760?tstart=0
https://discussions.apple.com/thread/2755090?tstart=0
https://discussions.apple.com/thread/3507356?tstart=30
https://discussions.apple.com/thread/3482083?tstart=60
https://discussions.apple.com/thread/3492588?tstart=60
https://discussions.apple.com/thread/3397244?tstart=90
And older ones:
Battery Meter/Life Problems with 4.0.2
4.0.2 guzzling my battery. Your's too?
4.0.1 battery life
Battery runs out very quicky in iOS 4.0.1
Battery nearly nonexistant after 4.0 upgrade
Dead battery after few hours on standby using 4.0 software
3.1.3 battery problem
OS 3.1.3 battery issues
3.1.3 upgrade - shortened battery life?
Battery life cut after 3.1.3 update on iPhone 3G
3.1.3 Firmware is a battery killer - how do I back out this upgrade?
Poor battery life with iPhone 3G running 3.1.2
3.1.2 EXTREME battery drain - what gives?
3.1 Battery nightmare
iPhone 3GS with fw 3.1 – battery life gets even worse
Battery Issues with 3.0.1
BATTERY drain with 3.0
upgrade to 3.0 drains my battery
Battery Drain after Update 2.2.1
Battery Life Radically Decreased after 2.2.1 Firmware Update
As you can see, battery issues have been common since the first iphone, frequently reported after an upgrade, but not always. So to blame a specific version doesn't describe the problem sufficiently to find a resolution.

Full of features: Lumia Denim Update

Hey,
Lumia Denim update has started rolling out to selected devices and markets, and will continue to rollout in several waves. A wider rollout of Lumia Denim to all Lumia devices running Windows Phone 8.1, is expected to begin in early January, following partner testing and approvals.
Note: In anticipation of the Lumia Denim Update, make sure you have Lumia Cyan installed. More details on that, here.
You can find the latest availability details & update instructions from this page: http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update
Exact content of the update depends on the device model - you can find the details for your device from your local Microsoft.com support pages. The pages for each country/device will be updated as the rollout proceeds.
Below you can find a summary of the key features included in the Denim update (source: http://lumiaconversations.microsoft.com/2014/09/04/lumia-denim-update):
Windows Phone 8.1 Update 1:
Cortana – The most personal digital assistant on the market will now be available in the UK and China as a Beta. India, Canada and Australia will have access to Cortana as a public Alpha. For US residents, Cortana now includes an improved natural language, car kit integration via Bluetooth for contacts, snooze reminders and calendar improvements.
Live folders – If you prefer to keep your apps or games organised, you can now put them into folders. Simply press, hold and drag an app over another to create a new folder on the Start screen. Each folder can be renamed by tapping on the text field above the open folder.
Apps Corner – Create a customised Start screen, where only specific apps or games are accessible. This could be particularly useful in the workplace if you’re issuing Windows Phones to employees.
SMS merge and forwarding – Select individual text messages to either delete them out of a messaging thread, or to copy and past them into a new message in order to forward them.
Snooze Times – It’s now possible to customise the snooze time within the Alarm app.
Consumer VPN – Maintain privacy and security when using data while connected to public Wi-Fi hotspots or even with your home Wi-Fi.
Mobile Web Site improvements in IE – Connect and browse even faster with improved downloading speeds on mobile websites.
Store Live Tile (US only) – The Store Live Tile displays featured apps and games that are the most popular in the Store, or most relevant for you.
Unique Lumia experiences:
The Lumia Denim Update provides features that are exclusive to Lumia. We always strive to bring new features to everyone, but some of which are hardware dependent and are only announced for the Lumia 930, Lumia Icon, Lumia 1520 and Lumia 830, such as the Lumia Camera.
Lumia Camera – Replacing Nokia Camera, Lumia Camera is faster and more intuitive than before to make the best camera experience, even better.
Speed – Pocket to capture speeds are superfast, and it only takes milliseconds going from shot to shot.
Moment Capture – A long press of the camera button starts 4K-quality* video recording at 24 FPS. With each frame at 8.3 megapixels, you can save individual frames as high quality still images.
Rich Capture – Auto HDR and Dynamic Flash are now welcomed into the already-impressive feature set. Shoot first and adjust the camera settings later for that perfect photo.
Improved image processing algorithms – Updated to give you clearer photos, even in lowlight.
“Hey Cortana” Voice Activation** – Gone are the days of pressing the microphone button to wake-up Cortana. Simply say “Hey Cortana” while the phone is idle and Cortana will activate. This is possible thanks to the SensorCore technology.
Glance Screen – Compatible Lumia devices can now show more at a glance with Bing Weather, or Bing Health & Fitness data, in addition to time and date, notifications and application data.
*Due to hardware differences, Lumia 830 shoots Moment Capture in Full HD, not 4K, and with reduced 2-megapixel per frame quality.
** Available on the Lumia 930, Lumia Icon, and Lumia 1520.
See also:
http://lumiaconversations.microsoft.com/2014/12/18/lumia-denim-takes-imaging-whole-new-level/
http://lumiaconversations.microsoft.com/2015/01/15/lumia-denim-update-coming-way/
http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/
http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/LumiaSWUpdates

hpholm:
"Lumia Helps+Tips" is usually the more relevant one, containing product specific support articles as well. "Helps+Tips" on the other hand is a general app for all Windows Phone devices, containing only platform level support materials.
Did you manually download the "Helps+Tips" app from the Store or did it appear to your phone along with the Denim update?
http://www.microsoft.com/en/mobile/nokia-x-updates/
http://www.microsoft.com/en/mobile/nokia-x2-update/
http://www.microsoft.com/en/mobile/asha-software-update/
http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/
http://www.developer.nokia.com/Community/Wiki/Nokia_firmware_change_logs
https://twitter.com/LumiaSWUpdates

Denim update lumia 930

I have a lumia 930 ( mobile operator 000-ZA, RM-1045_1065 ) and its not even on the list on th official update availability page. will i get the denim update & if so, when?

BenedictD wrote:
Product Code: 059W1P1
That is nothing special or wrong. That is a normal country variant. You have to wait.
BenedictD wrote:
MS acquiring Nokia's D&S [removes] the go between
Microsoft Mobile has to create the firmware which is the go-between your phone and the OS. This is not going to change in future either. ‘Therefore’, some models lack behind others – Microsoft Mobile could fix this with more man power. Furthermore, Microsoft Mobile releases the firmware files in batches. ‘Therefore’, some variants lack behind others – because I am an end-user like you, and because I have not read a reason for this batching, I do not know how to solve that. Anyway, there is no need to bully your phone, it won’t get faster. Your phone notifies you automatically, when the update is available for your model, type, and variant (which is codified via the Product Code).

Nokia Lumia 822 Lumia Denim Update from Verizon

Hello All,
I have enrolled in Developer Preview on Nokia Lumia 822. My WPhone got windows 8.10.14219.341
The firmware version is 3051.40000.1352.0042 and it shows Lumia Black in the extras + info.
When I got the Verizon update, i tried to update several times.
It successfully downloads and prepares to install.
When it reboots and try to install the patch, it finishes quickly.
I get the message:
It's probably a temporary problem. To Try again, go to settings > Phone Update 0x80188308.
What should I do to get Lumia Denim update on my phone? Reset the phone ?
Please advise.
TechGuru72

Hi TechGuru72,
Welcome to the Microsoft Mobile Community.
Your phone is not running in commercial software because of the Windows Phone Developer Preview Program. Note that it is only intended for developers. In this case, we recommend that you use the Lumia Software Recovery Tool to return it back to the normal commercial software. Check this: http://www.microsoft.com/en-ph/mobile/support/faq/?action=singleTopic&topic=FA142987.
To get the Lumia Denim update, see this: http://www.microsoft.com/en-us/mobile/support/product/lumia822/softwareupdate/. For more information regarding your phone's update availability, click on this link: http://www.microsoft.com/en/mobile/support/software-update/wp8-software-update/availability-in-north....

Where's the Denim update?

Where's the Denim update? I'm in the US and have a Lumia Icon. It's the middle of March and I still don't have it. I got an update just last night for the "extras + info" app in the Windows Store, and now it *says* I'm on Denim...but I haven't had an actual system update through "phone update" yet.

Bee,
I only stumbled across this general problem, so I'm not entirely up on the history. Do you know if this is connected in any way possibly to installing and running iTunes 6.0.x BEFORE installing the QT 7.0.x update? The original iTunes/QT updates specifically instructed to install QT before installing iTunes (or actually before running it for the first time.)
I'm wondering if the problem is arising because of either not installing QT 7 and/or using an earlier version of iTunes or installing iTunes 6 and using it before or without installing QT 7.
Dr. Smoke believes there may be some problem associated with the version of iTunes and the corruption of the Help Viewer caches that leads to the common loss of Help functionality. I'm wondering if all this may be in some way connected.

When will the Lumia Icon get the Denim Update?

The Denim Update will arrive for the Lumia Icon in early 2015. It just dropped today for Lumia 928 and Lumia 822: Verizon announces Windows Phone 8.1 Update 1 to Lumia 928, Lumia 822 | Windows Central.
But, Microsoft said at IFA 2014 that the Lumia Denim would "first be available on our flagship phones...Lumia ICON": Microsoft Nokia Lumia Live Event Part 1 - Lumia Denim, Lumia 830 IFA 2014 - YouTube . Not happy. Check the youtube video out at the time 7:48.
So it appears that Lumia Cyan was skipped as some of us speculated in the forums.
Meanwhile, although you can only buy the Lumia 928 at Verizon, since Verizon discontinued (yanked off the shelves with disgust by iPhone and Android executives hehehe, jk) the Lumia ICON, you can still buy the Lumia ICON at the Microsoft store free with contract: http://www.microsoftstore.com/store/msusa/en_US/pdp/Verizon---Nokia-Lumia-Icon/productID.306508100
And just to add a little salt to the wounds the 930 on AT&T already has Lumia Cyan and it has the same exact hardware as the 929, accept for a few little number changes here and there due to GSM vs CDMA, but that doesn't take 4 months to figure out...: Windows Phone 8.1 Update 1 rolls out for Nokia Lumia 930
At this point Verizon should just let Microsoft deliver firmware directly to Lumia ICON users, like Apple delivers firmware updates to iPhone users, without carrier approval since Verizon doesn't even sell the ICON anymore.
Very disappointed in Verizon and Microsoft.
I wonder if the preview for developers version will receive the Denim update on the ICON any sooner than "early 2015"...
Joe Belfore needs to "get on Deck" with reality; this is way to long to wait for a flagship phone.

OK, I stand corrected -- and I'm thrilled about that!! According to Lumia Conversations, Verizon will be rolling out Denim to those that missed Cyan:
"Here’s an early Christmas present to our U.S. readers: If you own a Lumia and you’re on the Verizon network, the newest Windows Phone 8.1 upgrade–the super-charged Lumia Denim–is coming to you soon.
Yes, that means you’ll skip over the previous update, Lumia Cyan, and go straight to Denim!
The roll-out for the Lumia 822 and Lumia 928 begins over the next few days and the Lumia Icon will follow in early 2015."
I'm not thrilled about us Icon owners being last in line and waiting until 2015, but it's better than waiting for a Cyan update that will never come.

Denim Update bug on 1020

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