Depleted cartridge error HP officejet pro 8600 plus

I received an error magenta ink level low, I replace the cartridge and received the error "depleted cartridge must be replaced to resume printing", thinking  the placement cartridge might be defective I replace with another new cartridge and still gettin the same error

Hi @Terese2, and welcome to the HP Forums! 
I see you have replaced your magenta  cartridge and you continue to receive a depleted cartridge message. 
Let's perform a hard reset. To do so, leave the printer on and unplug the power cable for 1 minute. While it is unplugged, hold down the power button on the printer for 10-15 seconds to release any built up power, then after the minute has passed, plug the printer back in.
Please also ensure you have the latest firmware version for the printer; OJP8600_N911g-n_R1435A.exe
If the issue persists, let me know and we can proceed from there. Thanks.
Please click the Thumbs up icon below to thank me for responding.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Similar Messages

  • Officejet Pro 8600 Plus says ink is empty when it is not

    Each time I have to change one cartridge on the Officejet Pro 8600 Plus I check how full the other cartridges are.  Typically the yellow one is 75% full and the other colours about 50%. 
    So I buy and install one cartridge.  It doesn't matter if it is a black one or a colour one.  I replace it with a genuine HP cartridge.  That goes fine and comes up as now being full.  But immediatly after this it tells me the other cartridges need to be replaced too.   I go through all imaginable fixes (including a hard reset of course) but nothing changes - it still insists that the other cartridges are also empty.  Of course it now won't print (unless I want to print in black only). 
    This means that every time I have to replace one cartridge I end up replacing all four.  So now I have a stack of old cartridges that are at least half full but cannot be used  - what a waste of money!    How did HP design a printer like this?

    Understand that you  are facing with replacing cartridge even though they still have ink.
    Let me direct you this troubleshooting guide to clean the cartridge contact.
    If you're still encountering the issue after cleanin, please refer to the below link to check if there is any  out-of-date or missing drivers.
    Please let me know how it goes.
    *I am an HP employee*
    ** Please click "Accept as Solution" if it solved your problem, so others can find it **
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  • HP officejet pro 8600 plus need to reset, but no screen access due to head error

    I had some HP's 8600 but one of them it is dead as printer and it was replaced.
    I need to use it only as scanner (no printing since its problem are the printing heads). The problem I cannot access to the menu through the screen since it is stock with the message mentioning the fail on printing head. The next option it is to watch a demo about heads.
    Im trying to access in order to fix a new static ip for the scan.
    Is there a way to reset so the printing gets an dhcp ip add? So far the scanner works fine through USB connection.
    Thanks in advance

    Hello @Rodrigo_cl,
    Welcome to the HP Support Forums!
    I understand that your HP Officejet Pro 8600 Plus e-All-in-One Printer has encountered a hardware Printhead failure and is not allowing you to scan using a static IP because of this. I would like to assist you today with resolving this issue.
    Now, due to the error on the front panel of the printer, you will not be able to perform any resets on your machine. But, if your printer is currently on the network with an automatic IP we can utilize the embedded web server to configure a static IP.
    Is your printer currently on your wireless or wired network?
    Once I know if your printer is currently on the network, I can guide you towards configuring the static IP through the computer. I look forward to hearing from you!
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • OfficeJet Pro 8600 plus will not install , msg Call to DriverPackageInstall returns error 5

    I get message "Call to Driver Package Install returned error 5 for package -c\Program Files\HP\HP OfficeJet Pro 8600\Drivers Store\Pipeline\hpup\03.inf-Call to Driver Package Install must be a member of th eadministrator group to install a driver package. Laptop is HP, Core 5, running Win 8.1
    No security messages arose during very slow install.
    Tried several times, tried to download installation package as suggested btroubleshooter but aborted 4 times (4 hours), other downloads had no problem. Tried changing startup as indicated also, did not correct the problem.

    Hi Liam,
    The installation CD that came with your 8600 will definitely not work with Windows 8.1 and is not same as the latest online download which you will need to install on Win8.1.
    Are you running Win8.1 Pro 32 or 64 bit?
    Also make sure you select the right model of your Officejet. There are 3 different models.
    HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911
     HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
    HP Officejet Pro 8600 e-All-in-One Printer series - N911
     HP Officejet Pro 8600 e-All-in-One Printer - N911a
    HP Officejet Pro 8600 Premium e-All-in-One Printer series - N911
     HP Officejet Pro 8600 Premium e-All-in-One - N911n
    Try uninstalling printer from the control panel and reinstall using the Win8.1 download from the link above.

  • OfficeJet Pro 8600 Plus fried by thunderstorm - how can I removed ink cartridges

    A thunderstorm last week fried the power supply of my OfficeJet Pro 8600 Plus. The printer is beyond economical repair so I have ordered a new printer.
    With no power, the ink cartridge carriage is stuck in the far right position where it is impossible to remove the four relatively new ink cartridges. Ink is not cheap ... would like to be able to salvage the ink cartridges from the disabled printer but cannot figure out how to release the carriage.
    Any sugguestions would be appreciated.
    This question was solved.
    View Solution.

    Hello ,
    Welcome back to the HP Support Forums!
    Sorry to hear about the Officejet 8600 taking that kind of damage in a storm. Regarding the inks not being accessible, the only thing I can think is to reference the carriage jam support guide.
    A 'Carriage Jam' Message Displays on the Printer Control Panel
    The only thing I can really offer as a suggestion is try manually moving the carriage over. If it is locked into position and are unable to move the carriage, if you fell comfortable, use a screw driver to "assist" the carriage to move. Since the printer is damaged and you are already planning / have replaced it, it wont hurt it.
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Officejet Pro 8600 Plus - Apps Error - 'Connection Error'

    Newbie question maybe, but it's got me a little stumped.
    I've an HP Officejet Pro 8600 Plus on a wired connection to my Sky router/ADSL modem, using a static IP.
    when I go into Apps it pulls down a list of the installed Apps OK, but when I select any one from the printer control pad it tries to connect then throws an error.  I can;t see a place I should set anythign up.
    I have a woerkign hp ePrint Center account, ePrint works (eventually!) when I email docs to my eprint email address, adn also via Google Cloud Print and Apple AirPrint.  While it;s not ruining my life, I would like all of the printer functions to work :-)
    I can print to a network folder, as long as it;s on a PC, although my NAS it won;t print to for some reason, but I guess that's a further question :-)
    Any help very much appreciated!!!!

    Hi MF668,
    Try setting an alternative DNS and check if that may help:
    Press the wireless icon on the top of the printer screen and locate tis IP address.
    Browse to the printer's IP through the web browser on your PC.
    Click the Network tab.
    Under Wired click on IPv4.
    Under DNS Address Configuration select Manual.
    Set the Preferred address as
    Set the Alternate address as
    Click Apply to confirm the change.
    Now turn the printer Off and back On and check for any difference.
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Configuring "Scan To E-mail" on HP Officejet Pro 8600 Plus N911g

    This is the same issue reported by several other users in this forum to which no solution has been provided.
    I have been unsuccessful in setting up the scan to e-mail option for a HP Officejet Pro 8600 Plus N911g purchased on August 12th 2012 and using the firmware CLP1CN1150CR.
    I am trying to do this through the Embedded Web Server interface to the printer from an iMac running Mac OS X 10.6.8 and HP Utility 5.8.0.  More specifically the page under "Scan -> Scan to E-mail -> Outgoing E-mail Profiles".
    I have tried 2 different SMTP outgoing servers, each of which works well to send e-mail from the computer: Apple iCloud e-mail service (formerly known as Mobile Me, formerly known as .Mac) and AT&T Net e-mail service.  I verified that the server name, port number and authentication login/password values were all correct.
    When scan to e-mail is used from the printer, I get an error message:  Cannot connect to server.  Check server name and address.
    When tested from the computer during the setup of an outgoing e-mail profile, I get an error message:  The device could not send the test e-mail message. (EmailAccounts-timeout).
    When I try to configure the page under "Settings -> E-mail Alerts -> E-mail Server" and use exactly the same values as the ones in the outgoing e-mail profile above, the Save and Test option fails with an error message:  The device could not send the test e-mail message.
    Interestingly enough, I am able to use the computer's e-mail client with the option Scan To Computer -> E-mail as PDF or E-mail as JPEG.  With this option, the file is scanned and added as an attachment to a mail message from the Mail client under Mac OS X.  When I press the Send button, the e-mail is sent successfully through the same SMTP server.
    All the error messages seem to indicate that the printer's e-mail client software is unable to establish a connection to the SMTP server.  However, it is not clear what configuration parameter is the one that could be causing the problem.
    This question was solved.
    View Solution.

    After further research, I noticed that there are other possible default Simple Mail Transfer Protocol (SMTP) port values:
    Port 25 is the standard SMTP port number.
    Port 465 is the port number for SMTP over SSL, Secure SMTP (SSMTP).
    Port 587 is the dedicated port number for a Mail Submission Agent (MSA) that uses a variant of the SMTP, as specified in RFC 6409, which requires that clients are authorized and authenticated to use the mail submission service.
    I had been using port  number 25 as this is the standard one.  However, all tests were failing.  Hence, I decided to try the tests with ports numbers 465 and 587.
    Port number 465 failed with the same errors listed above.  However, the tests passed with port number 587.  After saving the successful configuration with port number 587, I tried the scan to e-mail option from the printer and it worked.
    A mail submission agent (MSA) is a computer program or software agent that receives electronic mail messages from a mail user agent (MUA) and cooperates with a mail transfer agent (MTA) for delivery of the mail.
    Historically in Internet mail, both MTA and MSA functions use port number 25.  However, many Internet Service Providers (ISPs)  and enterprise or institutional networks restrict the ability to connect to remote MTAs on port 25.
    With a dedicated port 587, it is always possible for users to connect to their domain to submit new mail.  Availability of a MSA on port 587 enables nomadic users to continue to send mail via their preferred submission servers even from within others' networks.  Using a specific submission server is a requirement when sender policies or signing practices are enforced.
    I know that many users may find the technical details boring or confusing, but I just wanted to include some background to those who actually care about this level of detail.  I also wanted to provide a possible solution to other users who are experiencing the same problem.
    So, in a nutshell, if the Scan To E-mail option is not working for you using port number 25, then try one of the other SMTP port numbers listed above.  If none of them work, check your mail provider for other possible outgoing server port numbers.

  • WiFi Wireless Setup Wizard produces Blue Screen of Death on Officejet Pro 8600 Plus

    The wireless setup wizard on my Officejet Pro 8600 Plus is failing immediately after "scanning for networks". I get a blue screen of death with error message B8494B00, followed by "turn printer on and off" with flashing screen.
    I bought the printer about one month ago and it has worked perfectly so far. My Apple Time Capsule failed yesterday, so I bought a new one (latest model) and had to set up the wireless network again. When I tried to do so on the printer, I got the error for the first time. Nothing else had changed. Other devices are working with no problems on the new network. The computer is an Apple iMac running OS Mountain Lion. 
    I have tried turning the printer on and off, disconnecting the power and reconnecting, then turning it on again, but no result. I have restored the wireless to factory settings, but no difference. 
    Please help. 

    Right off I have to tell you I do not "speak Mac".
    I assume the "Apple Time Capsule" is a name for a network router?  A syncing device?
    Unless I am mistaken:
    You do not need the Wizard to set up the network -- it is pretty software for an HP PC; when it works, it can make things easier.  The setup Wizard is not necessary for the process.  I should think this is true for the Mac.
    If you cannot get someone from the Printing group to answer your specific concern,
    you may have succes with the following:
    The User Guide has pretty good detail on how to set up the networking necessary to get the printer connected to either a PC or Mac environment.  Assuming you can get the printer to "Reset network settings" (User Guide, page 222), then you can re-enter the information you require manually.  It is a bit tedious, but is may work better than fighting the Wizard.
    OfficeJet Pro 8600 User Guide
    You may be able to circumvent sone or all of this by reinstalling the Full Feature Software for your printer -- that assumes you are first able to "reset network settings", at least, and get a printout test page to verify that the reset actually worked.
    Select your printer from HP Office Jet 8600 series
    Mac – By Garland_M
    HP Wireless Printer Setup (Tutorial Video)
    YouTube Search - HP printer install for mac
    Good Luck!
    <<<   Click on the White Kudos Star on the Left to say Thanks!
    Clicking “Accept as Solution" helps others find this fix for a same or similar issue   >>>
    2013 Year of the Snake!
    Kind Regards,

  • HP OfficeJet Pro 8600 Plus - "Scan to Computer" issue on Mac OSX 10.8 or 10.9

    I have started experiencing the notorious "scan to computer not working" issue on my 1-month OfficeJet Pro 8600 Plus, after having used the feature a number of times flawlessly.
    There are a lot of potential solutions mentioned in dozens of relevant posts for both Mac and Windows, e.g.:
    "Failed to open a session on the device"...
    Scan to computer does not work...
    Problem scanning to computer with an 8600 wireless
    Unable to enable print to computer...
    Enable Scan to Computer - Communication Error
    Officejet Pro 8600 Utility does not show my Mac computer in scan settings
    A 'Connection Error' or 'No Computer Detected' Error Message Displays during Scanning
    HP Wireless All-in-One Printers - Communication Error between the Scanner and Your Computer...
    However, in my case, no solution works, after several frustrating hours of trying to fix the issue, in Mac OS X Mountain Lion (10.8), or after upgrading to Maverics (10.9).
    The behavior of the device points to a software issue, since:
    The printer is visible on the network
    The print function has been working fine
    The HP Scan function works
    The generic Scan function from System Preferences works (although in earlier times it did not, or it stopped working soon after invoking it)
    The "Scan to Computer" option does not appear in the HP Utility screen (although occasionally, after random sequences of unistalling and installing the software, it reappears)
    The HP Installer crashes before completing the installation (this is a latest symptom, apparently happening before unvoking the HP Setup Assistant, which still works fine)
    As already mentioned, I have tried all possible solutions, including software and firmware updates, Apple drivers, HP drivers (full featured software), clean (un)installations, followed by computer and printer restarts. Nothing seems to work.
    The "Scan to Computer" feature of the 8600 always works on my Windows 7 laptop, after initial configuration. 
    The next step will be returning the device for a refund, but before resorting to that, I am giving it a last chance, in (the unlikely) case there is something new I have not tried yet.

    I am linking you to an HP Support document titled “Uninstalling the Printer Software” below. I am also providing you the link to the HP software for your printer titled “HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8” below as well.
    Follow the first document and uninstall the software. Reboot the computer than download and install the linked software. This should resolve your issue.
    Uninstalling the Printer Software
    HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8
    Please feel free to re-post if you have any further questions or concerns we are here to help.
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  • Printing wirelessly on officejet pro 8600 plus

    I have recently purchased an e printer (Officejet pro 8600 plus).  I have set it up on my laptop as well as mobile phone.  I have printed photos from my phone, emails from my phone, emails from my laptop, word documents and excel documents from my laptop.  It will only print sometimes.  I think it may have to do with the printer going to sleep.  On my mobile phone, I get a message saying ePrint job delayed  because the printer is turned OFF or not connected to Internet.  Well, it is on.  When I actually go to the room where the printer is located, if I touch the screen and press Apps, sometimes, the printer says "connection error", unable to connect to the server.  Other times when I have done this, it does make the connection.  It seems that if I wake up the printer, I can eventually get something to print.  But that defeats my purpose of the wireless capability.  Can you help?

     I will need some more information in order to help out. What make and model of router do you have?  Does it ever  fail regular wireless jobs sent from the computer to the printer? Or is it just ePrint jobs that it fails/delays? Also what is the IP address for the printer? 
    I am a former employee of HP...
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  • Is Windows Server 2012 compatible with HP Officejet pro 8600 plus printers

    I am wondering whether HP officejet pro 8600 plus printers compatible with Windows server 2012 - I have the driver installed on the server and deployed - installation of the driver and all was successful but it won't print from the server or on a user's computer from the deployed printers list. No error message comes up, I just click print and nothing happens. If I install it individually on the user computers - it seems to print as a 'network printer' but won't print from the server, and if it can not print from the server then it can not print from the deployed printers list. I was looking up on driver compatibility list online earlier and could not find Windows Server 2012 mentioned on the list - only server 2008 and below. 
    Essentially what I am trying to find out is whether this officejet pro 8600 plus printer is compatible with our server. 
    Many thanks, 
    Michael Peters

    Hello Michael, and welcome to the HP Forums.
    I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial issue. You can do this at the HP Commercial Forums.
    I hope this helps!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • PDF from Google Apps gmail/gdri​ve by Cloudprint​er failed on HP Officejet Pro 8600 Plus e-All-in-O​ne

    Dear forum contributors,
    1. HP Officejet Pro 8600 Plus e-All-in-One
    2. Linux OpenSuSE 12.2 64-bit
    3. Failed , after the failed message is a very long URL to my gmail attachment.
    4. This issue occured from the beginning, I have this printer only for one week.
    When I print different kinds of PDF's from Google Apps (gmail and gdrive) by Google Cloudprinter I got a failed message at the HP eprinter Recent Print Jobs list.
    Other prints from Google Cloudprinter, for example a webpage or a Google Docs document (not PDF) is working fine.
    Also sending the same PDF's directly to my e-mail address is working fine.
    Is this a problem by Google Cloudprinter or HP e-print? How to solve the problem?
    Thanks for helping,

    After much research, I was unable to obtain a direct answer for two reasons: HP doesn't support Linux or Cloud Print beyond initial setup.  I was not very satisfied with this answer as I knew you would not really be either so I found some links and this may be the last I can provide any assistance here due to the two reasons above.  These links cover everything and should provide for you additional links to all of your questions I believe.  
    --Serving a Printer to Google Cloud Print from Linux--
    --Google Cloud Print on Linux--
    --Installing Google Cloud Print on a Linux Server--
    Otherwise, if ePrint is not working within the apps using a Windows-based computer I am more than happy to assist you.  You may continue to get support here from other community members regarding Linux but I may not be of much assistance.  I can say the first place to check is and see what the error messages say there under the print history, cancel any pending print jobs and try again.  Keep me posted on any additional information you may want to add regarding a Windows PC, otherwise I should direct you over to some great support provided by Google Cloud. Linux is suppose to work with these functions so I will leave you with this final excerpt from a Cloud Print Help site:
    "Why is my document not printing?
    1. Make sure your Google Cloud Print connector is running on a computer with Mac, Windows, or Linux.
    2. If you're using Windows XP, make sure you also have the Windows XP Service Pack 3 (SP3) installed.
    3. Confirm that the computer connected to your printer is powered on and that you are logged in."
    This printer should support this feature so to make sure, you can log into and select ePrint Settings under the customized email address on this page and ensure you have Print Services ON.  I wish I could be of more assistance however.  I strongly recommend contacting the manufacturer of the apps you are having the problem with as these functions work when you use them like ePrint was intended (via email and mobile devices).  Good Luck!
    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

  • HP Officejet Pro 8600 Plus e-All-in-O​ne Printer - N911g

    Hi I have just replaced my black XL cartridge and was asked to share info with HP on my  
    HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
    part of that info gave details to HP of the actual amount of prints  so I'm really interested to know what the number of pages I printed off is
    does anyone know a way I can find this info out please?
    This question was solved.
    View Solution.

    Touch the front panel and use the back arrow if needed to get to the home screen.  Next touch the four ink droplets at the top right of the screen, then touch "Print Report".    Items 12-14 will be the total pages, color pages and borderless pages printed.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g can not define a custom size paper.

    HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g can not define a custom size paper.  I would like to have a custom size to work with a card making program.

    Can you help me out?
    I have an HP Officejet Pro 8600 N911a
    When I try to print to a custom print size (2.75" x 6" in my case), I get the same error everyone else is reporting: "Paper detected does not match paper size or type selected. Make sure the paper size or type is correct to continue the job."
    I am currently trying to print using Microsoft Word for Mac 2011 version 14.4.5, but I have the same problem with printing from Adobe Reader 9.8.5 or Preview 8.0.
    I am running OS X Yosemite 10.10.
    My printer's firmware is "up to date" as of 28-Aug-2014.
    This is what I did:
    1. Open System Preferences from the Apple menu.
    2. Click on the Printers & Scanners icon.
    3. Click on the + sign under the list of printers to add a printer
    4. Click on IP
    5. Enter my IP address in the Address field (verified as "valid and complete host name or address")
    6. Ignore Protocol field (default is Line Printer Daemon - LPD)
    7. Ignore Queue field (default is blank for default queue)
    8. Ignore Name field (default is IP address)
    9. Ignore Location field (default is blank)
    10. Under the Use dropdown menu, I select "Select Software"
    11. HP Deskjet 9800 is not an option.
    I searched for 9800, but there is no HP printer with that number in the options.
    I tried selecting "HP DeskJet 980C - Gutenprint v5.2.3" to see if that would work, but I received the same error message as above. I tried selecting other random HP printers, but so far I've had no luck.
    I've been googling about for a way to manually add a printer driver to this "Select Software" list, but I've found nothing (apparently, no one else wants to do this). I did not find a driver download for the HP DeskJet 9800 for OS X Yosemite 10.10 on the Drivers & Software section of the website.
    Additional details on settings for Microsoft Word for Mac 2011 version 14.4.5:
    Selected File > Page Setup from menu
    Under the Paper Size drop down menu, I selected manage custom size.
    - Click + to add a paper size
    - Enter "2.75" in width and "6 in" height in the paper size fields.
    - Enter "0 in" as the User Defined Non-Printable Area for top, left, right and bottom.
    - Double-clicked Untiled in the custom size list and rename the size as Receipt
    - Click OK to return to the Page Setup dialog box
    Under Settings: Page Attributes:
    - Format for "HP Officejet Pro 8600"
    - Paper size: Receipt
    - Orientation: "tall/portrait"
    - Scale: 100%
    - Click OK
    Select Format > Document and set all page margins to 0.25"
    Thank you. 

  • Officejet Pro 8600 Plus won't print or scan wirelessly using Mac OS 10.

    Mac OS 10.9
    My printer was working fine until today.  Then when I used the control panel to scan a page I went through the steps and got to scanning and got the message I needed to enable "Scan to Computer" in the HP Utility.  I went there and it was unchecked.  Seems I had this problem every time I did a new scan job in the past.  It wouldn't retain than check.  So I checked it and after awhile I got the message "Communication Error" and to check my connections and if that didn't work restart my computer and printer.  I did that and also restarted the router but it didn't help.
    Then I tried printing from Word, which has always worked but it didn't this time.  The printer icon on the right of the dock came up, bounced a few times then disappeared with nothing happening on the printer.
    So I deleted and reinstalled the printer.  No help.  I downloaded and installed HP software and firmware updates.  No help.  I went through wireless setup.  No help
    BTW, all along I got good "Wireless Network Test" results.  I says it's connected but nothing happens when I try any functions of the printer.
    If I can find a USB cable I will try to see if wired works.
    Any suggestions would be appreciated. 

    Hey @neoflyer,
    I would like to assist you today with resolving the wireless printing and scanning issues you're experiencing on your HP Officejet Pro 8600 Plus e-All-in-One Printer on your Mac OS X 10.9 Operating System. You mentioned that you have powercycled the devices, reran the wireless setup, and uninstalled and reinstalled the software and drivers to no avail. I'm going to suggest a few additional troubleshooting steps to verify if this is a computer issue or a network issue.
    Step 1: Gather the IP and Open the EWS:
    1. On the screen of your printer select the wireless button:
    2. Under the Wireless information you should see your IP address
    3. Open up your internet browser on your Mac computer and in the website address bar just type in your IP address. Please do not include www.
    4. After you enter your IP address in the website bar go to that website
    5. If the website for your printer opens than that proves with 100% certainty that your printer and computer are 'talking' to each other on your wireless network. If the website fails to open than you have a network communication issue with your router.
    If the website fails to open please powercycle your network again:
    How to Properly Powercycle a Network:
    First, unplug the power cable to your Router
    Once your Router is unplugged, turn off your printer
    Next, shut down your computer
    After 30 seconds to 1 minutes, plug your Router back in
    Next, turn on your printer
    Turn on the computer
    After a few moments check on your computer and ensure that the internet is working. Once it is, hit the wireless button again on the printer to see if your printer got a new IP address. Using the IP address enter it in the address bar of your internet browser and now see if the website for the printer opens.
    If the website for the printer opens successfully please follow the steps below:
    Step 1: Uninstall Drivers and Software:
    From the computer desktop, double-click the Macintosh HD, and then click Applications.
    Click the Hewlett-Packard folder.
    Double-click the HP Uninstaller, and then click Continue.
    Select the product to uninstall, and then click Uninstall.
    When prompted, type the Administrator name and Password, and then click OK.
    From the Macintosh HD menu, click Users.
    Click the correct user name.
    Click Library.
    Click Preferences.
    Click and hold the cursor on the first file that starts with "HP," and then drag the file to the Trash icon on the taskbar. Complete this step for each file that starts with "HP."
    Close out of Preferences.
    Click the Trash icon on the taskbar, click the Empty button, and then click OK to empty the trash.
    Step 2: Verify and Repair your Disk Permissions on the Mac:
    Open Macintosh HD and go to Applications
    Go to the Utilities Folder
    Open the Disk Utility
    Select the Hard Drive volume you are using (usually on the left)
    Select Verify Disk Permissions
    Once that process is done, select Repair Disk Permissions
    Step 3: Check for Apple Updates:
    Go to Apple
    Select System Preferences
    Select Software Update
    Click Update Now
    Install your available updates
    Restart your computer
    Step 4: Reinstall your Software and Drivers:
    1. Please click the following link to download the appropriate Mac OS X 10.9 drivers for your printer: Mac: HP Officejet Pro 8600 series Full Feature Software and Drivers
    2. Once downloaded, run through the step by step screens to reinstall your network printer
    3. Once the printer is reinstalled, attempt a print and a scan!
    Please let me know if these steps resolved your issue. Thanks for reaching out to the HP Support Forums. Good luck!
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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