Deploying Crystal Reports 2008 runtimes without using MSI/MSM

Post Author: windentdev
CA Forum: Deployment
We are having multiple issues with using the MSI or the Merge module to deploy the 2008 runtimes.
Specifically, one of the issues is that PrintControll.dll will not register and causes the runtime package to fail.
How can we deploy these run times w/o using the MSI or merge module??
We just upgraded from Crystal Reports 11.5 and this is becoming a burden to our project.  Are there any whitepapers on what is needed or any other instruction that may assist us in a sucessful deployment of these runtimes?

Post Author: Justin Azevedo
CA Forum: Deployment
I eventually found the problem. I used depends to trace the printcontrol.dll and found that it requires msvcr71.dll to be installed in the system folder. This is a Visual C++ 7.1 (.net 2003) library. It looks like Business Objects forgot to put this into their runtime installer. That is why it works on some computers and not others. Some computers have this dll file installed as part of other software (including other crystal reports versions). I created a patch installer that basically drops this dll file into the system folder. Once that is done, then the runtime installs correctly.
If you would like to recreate this problem, try installing the CR2008 runtime (MM, EXE, or compact) on a FRESH copy of Windows. It will error out everytime.
If anyone reading this would like my patch, please send me an email.

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    Ludek
    Follow us on Twitter
    http://twitter.com/SAPCRNetSup

  • Exception with Crystal Reports 2008 Runtime SP2 and Export to Word/RTF

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    I think the problem is the expected file size. When I export from the development enviroment the doc-file is 566 MB. Open this wiht MS-Word I get the Message: Word cannot open files > 512 MB.
    Somehow the problem seams to depend on this fact.
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    Edited by: Sven G. on Mar 24, 2010 11:14 AM

    That is an interesting finding.
    One thing you may want to try is FP 2.5. Perhaps the exported file will be smaller and thus let you export more pages(?). Other than that, keeping the file size down via selection formulas or smaller datasets will be the way to go.
    FP2.5 is here:
    https://smpdl.sap-ag.de/~sapidp/012002523100002975192010E/cr2008fp25.exe
    Ludek
    Follow us on Twitter http://twitter.com/SAPCRNetSup

  • Invalid export DLL or export format when export  with Crystal Reports 2008

    Hi,
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        Earlier we dont face the excel export problem and we encountered after the SP3 installation. So we uninstalled it from server and we just installed only the run-time. But still we are facing the same problem. we could not able to conclude the cause of this issue because classical mode may create this issue?
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    Thanks

    Hello,
    Not clear, did you mean when you install SP 3 it worked?
    Use Process Monitor or Fiddler to see what is failing. With out an error message or any other error from IIS logs or Event Viewer logs anything could be the cause.
    Thank you
    Don

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