Design Studio 1.3 Collecting Garbage Problem

Question

We have recently downloaded Design Studio 1.3 after uninstalling previous version and restarted.  We continue to get a  message box from Design Studio
Problem Occurred
'Collecting garbage' has encountered a problem.
And an internal error occurred during: "Collecting garbage".
After this happens, the studio is unresponsive and we close and restart and it occurs again shortly afterward.  At this point, we cannot use design studio to create applications.  Windows 7, java version 1.7_045....
Appreciate any ideas.  Search of SCN and OSS has not brought up any results
Thanks
Lee Lewis

Answer 1

Hi Lee,
have a look at 1773751 - Design Studio - Support Note for Client
If during startup a popup with "Failed to create Java Virtual
Machine" comes up, your VM might have run out of memory. Try to reduce
the memory settings step by step. Change the parameter -Xmx in the file
SapDesignStudio.ini in the Design Studio installation directory, e.g. from
"-Xmx1024m" to "-Xmx768m". Then restart Design Studio. This value had to be
increased with 1.2 SP 1 from 512 to 1024 (Xms from 128 to 256, MaxPermSize from
384 to 512). Consider switching to a 64 Bit OS in case of unsufficient memory.
If the Designer shows an "Collecting Garbage" error
message, then a reduction of the two memory values mentioned above can also
help.
Perhaps it helps...
Regards,
Christoph