Designjet 500 Cuts Off at 54"

I have a Designjet 500 42" Plotter and I'm using an HP G71 Dual Core Laptop with Windows 7. I'm printing from Photoshop CS3 and when I try to print anything over 54" long the printer will quit the job exactly at 54" with no errors. It doesn't matter how wide the job is the only factor that seems to matter is whether the job exceeds 54". Any ideas?

This forum is focused on consumer level products.  For the Designjet you may have better results posting in the HP Designjet forum here.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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