Deskjet 3056A E-all-in-one not printing black ink properly

Hello, I've had my Deskjet 3056A E-all-in-one printer for 2 years and didn't have any problems until about 3 months ago. My black ink cartridge suddenly stopped printing properly. It started to seem like I needed to replace the ink, so I did, but that did not fix the problem. It still seems like the ink level is really, really low sometimes, but it's a brand new cartridge. I couldn't even align the printhead because the black ink wouldn't print. Then I cleaned the printhead and cleaned the ink smear. When the test papers printed after the cleanings the black ink would only print half of the line of letters or numbers, or it was just choppy and faded. I checked the ink levels and it says both of my ink cartridges are almost full still. I was thinking about replacing the cartridge again, but I don't want to waste the money if it won't fix the problem. The color cartridge works completely fine, just to clarify.

If the black cartridge is in warranty you could contact HP Phone Support
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    If your problem is solved please click the "Accept as Solution" button ------------V
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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    IMPORTANT:   Please also include your country/region in your next post. Thanks.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

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    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
    Click "Accept as Solution" if it solved your problem, so others can find it.
    Although I am an HP employee, I am speaking for myself and not for HP.

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    *I am an HP employee*
    ** Please click "Accept as Solution" if it solved your problem, so others can find it **
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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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