Deskjet D4260 incorrect color (black prints as blue) - Vista

I installed an HP Deskjet D4260 on my dell inspiron 531 with Vista Home. After updating to vista service pack 2 the color on all print jobs is off. (reds/greens/white seem to be correct, but black is being printed as blue)
I've replaced the black cartridge. Also, as per other discussions I found online, is was recommended to uninstall, so I've also uninstalled and reinstalled all printer software and drivers, yet the problem persists.
Do you know of another solution(s) to this problem?
Thank you!

Hello Luminosity,
First thing to find out is if this issue is caused by hardware of software. To do this please print a testpage by Pressing and holding the Power button, press the Photo button and release both. Add this picture to the post by clicking the insert/edit picture button so that i can have a look.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
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Hi Dlking,
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I see that you are experiencing issues with the colors not printing correctly. I would like to help you resolve this issue.
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Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

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Hello there! Welcome to the forums @handyhelpful
I saw your post about how only the blue/cyan color is printing out from your Deskjet F2120. Please check out the guide below and try the troubleshooting steps to see if the other colors will print again.
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If the troubleshooting does not help at all, I would lastly suggest technical support.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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Dave,
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(the doc may have 2MBytes)
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http://www.fho-emden.de/~hoffmann/skyblue14072008.pdf
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Best regards --Gernot Hoffmann
Message was edited by: Gernot Hoffmann

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Hi @prdstudio3 ,
Thank you for visiting the HP Support Forums. The Serial Number needed to be removed from your Post. This is From our Rules of Participation:
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Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.
Thank you
George
I work for HP

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This question was solved.
View Solution.

The document here has troubleshooting steps that may help resolve black not printing on your Officejet 6500a Plus. Be sure to check the vents. If the above does not resolve the problem the post here may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Deskjet D4260 incorrect color (black prints as blue) - Vista

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