Desktop Manager 4.3 issue

I am trying to help an employee whom just got their Blackberry Curve 8330 a few days ago and hasn't had the chance to synch with Microsoft Outlook 2003 SP3.  
We plug the Blackberry in the computer, it recognizes the device and automatically starts synchronizing but a Microsoft error will appear stating that " an error occurred with BB Desktop Manager and the application needs to shut down." And while viewing this message we noticed that in Desktop Manager---it was in the process of synchronizing the calendar, assuming the calendar might be the culprit? I’ve checked the Device Manager settings on the USB and it’s seemed to have recognized the device. In addition, I’ve noticed that every time I would open Desktop manager the error message will pop up again (with or without the device plugged in). So would this be a software issue?
Should I un-install 4.3 and reinstall it? Or should I download an more recent version?

esiTech wrote:
I am trying to help an employee whom just got their Blackberry Curve 8330 a few days ago and hasn't had the chance to synch with Microsoft Outlook 2003 SP3.  
We plug the Blackberry in the computer, it recognizes the device and automatically starts synchronizing but a Microsoft error will appear stating that " an error occurred with BB Desktop Manager and the application needs to shut down." And while viewing this message we noticed that in Desktop Manager---it was in the process of synchronizing the calendar, assuming the calendar might be the culprit? I’ve checked the Device Manager settings on the USB and it’s seemed to have recognized the device. In addition, I’ve noticed that every time I would open Desktop manager the error message will pop up again (with or without the device plugged in). So would this be a software issue?
Should I un-install 4.3 and reinstall it? Or should I download an more recent version?
ESITECH...
I would go after the DM and reinstall.
First - Check out this link here... 
Message Edited by hmeister on 10-02-2008 04:27 PM
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