Desperate -- Can't anyone have phone support anymore?
My problem is special, immediate and can probably only be resolved by actually talking to someone. Yeah, I know, who wants to do that anymore, right?
I spent a couple of hours making a calendar in iPhoto and was completely satisfied with what I saw. I was prepared to possibly not have it shipped in time for the folks I was giving it to for Christmas.
So, I hit submit, and it did its thing until it got almost to the end of the progress bar (it was so close that it looked solid to me!), and then a warning popped up that there was a problem with my account. So, realizing that I didn't want to be charged twice by hitting resubmit, I hit cancel.
NO order has shown up under my account here on the Apple site (and yes, I've looked in the right place), and I've received no e-mail saying there's an order. But yet, there is still a $244 (9 calendars plus shipping) hold on my check card account (basically my bank account) that I use for my Apple ID. The hold has not gone away, yet, according to the Apple site, there is no order.
I have sent the e-mail question, but I'm afraid of the 48 hours turnaround they talk about and the several days I'm sure it will take to get my money released.
This money is for Christmas! This weekend! If I don't get it back, I won't be able to have Christmas (I'm still ordering a calendar, but I'm doing it through an online service, which promises quicker delivery, instead).
If someone, anyone, can give me a number where I can talk to a real human being, hopefully I can get this all straightened out.
Thanks in advance to anyone who can help!
Mac Mini Mac OS X (10.4.8)
I have a similar problem. Related, I think, to the Safety Pac I downloaded from Apple update last night.
I'm out of my league. Thought mac was supposed to be 'point and click'....I upgraded iLife '05 to '06 last week. It's been working fine. I've worked in iPhoto and created my slide show, fixing all of the photos the way I want them. Music also. Last night I downloaded the latest security pac from mac. After the download I shut it down. This morning, I wanted to see the show one more time before burning to a dvd, but when I clicked on play...the whole computer shut off. When I restarted, the photos in the library had gone from 483 to 35 or so. I did not get a "rebuild thumbnails option" it just kept closing the application when I clicked on that folder. It shows zero photos in it. I think they are still in the computer because I can find some of them, but I don't know how to recover them into my library. Also, I don't know if the altered photos are available or just the original. This has been a huge amount of work. What do you suggest? Copy of crash report follows:
Date/Time: 2006-12-20 12:31:52.205 -0700
OS Version: 10.4.8 (Build 8L127)
Report Version: 4
Command: iPhoto
Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto
Parent: WindowServer [62]
Version: 6.0.5 (6.0.5)
Build Version: 2
Project Name: iPhotoProject
Source Version: 3160000
PID: 251
Thread: 10
Exception: EXC_BREAKPOINT (0x0006)
Code[0]: 0x00000001
Code[1]: 0x92978120
Thread 0:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.HIToolbox 0x93203740 RunCurrentEventLoopInMode + 264
5 com.apple.HIToolbox 0x93202dd4 ReceiveNextEventCommon + 380
6 com.apple.HIToolbox 0x93202c40 BlockUntilNextEventMatchingListInMode + 96
7 com.apple.AppKit 0x936e5ae4 _DPSNextEvent + 384
8 com.apple.AppKit 0x936e57a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
9 com.apple.AppKit 0x936e1cec -[NSApplication run] + 472
10 com.apple.AppKit 0x937d287c NSApplicationMain + 452
11 com.apple.iPhoto 0x0000b05c 0x1000 + 41052
12 com.apple.iPhoto 0x0000af04 0x1000 + 40708
Thread 1:
0 libSystem.B.dylib 0x9002bbc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x900306ac pthreadcondwait + 480
2 com.apple.Foundation 0x92964300 -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.AppKit 0x93782708 -[NSUIHeartBeat _heartBeatThread:] + 324
4 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9001f08c select + 12
1 com.apple.CoreFoundation 0x907ef40c __CFSocketManager + 472
2 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x9298469c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x929857dc +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9002e88c kevent + 12
1 com.apple.DesktopServices 0x92870eb0 TFSNotificationTask::FSNotificationTaskProc(void*) + 56
2 ...ple.CoreServices.CarbonCore 0x90bc28b0 PrivateMPEntryPoint + 76
3 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9002bbc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x900306ac pthreadcondwait + 480
2 ...ple.CoreServices.CarbonCore 0x90bc2aa0 MPWaitOnQueue + 224
3 com.apple.DesktopServices 0x9287152c TNodeSyncTask::SyncTaskProc(void*) + 116
4 ...ple.CoreServices.CarbonCore 0x90bc28b0 PrivateMPEntryPoint + 76
5 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x9002bbc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x900306ac pthreadcondwait + 480
2 com.apple.iPhoto 0x001efa50 0x1000 + 2026064
3 com.apple.iPhoto 0x0021b64c 0x1000 + 2205260
4 com.apple.iPhoto 0x000cbe38 0x1000 + 831032
5 com.apple.iPhoto 0x000cfc90 0x1000 + 846992
6 ...ple.CoreServices.CarbonCore 0x90bf763c InvokeDeferredTaskUPP + 24
7 com.apple.iPhoto 0x0021b390 0x1000 + 2204560
8 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071168 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x90bf5500 TSWaitOnSemaphoreCommon + 176
3 ...ickTimeComponents.component 0x98bf37c4 ReadSchedulerThreadEntryPoint + 5300
4 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 9:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071168 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x90bf5500 TSWaitOnSemaphoreCommon + 176
3 ...ple.CoreServices.CarbonCore 0x90bfffa8 AIOFileThread(void*) + 520
4 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 10 Crashed:
0 com.apple.Foundation 0x92978120 _NSRaiseError + 264
1 com.apple.Foundation 0x92977e5c +[NSException raise:format:] + 40
2 com.apple.Foundation 0x9293e47c -[NSCFDictionary setObject:forKey:] + 144
3 com.apple.iPhoto 0x001ad67c 0x1000 + 1754748
4 com.apple.iPhoto 0x00176e74 0x1000 + 1531508
5 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 10 crashed with PPC Thread State 64:
srr0: 0x0000000092978120 srr1: 0x000000000202f030 vrsave: 0x0000000000000000
cr: 0x24000422 xer: 0x0000000000000007 lr: 0x00000000929780f8 ctr: 0x000000009293a264
r0: 0x0000000000000000 r1: 0x00000000f0396ba0 r2: 0x00000000a2937508 r3: 0x00000000a295bb88
r4: 0x0000000090a4eff0 r5: 0x0000000092939844 r6: 0x00000000f03967d4 r7: 0x00000000000000ff
r8: 0x00000000f03967c0 r9: 0x0000000004f2ade0 r10: 0x0000000090a3d628 r11: 0x0000000024000422
r12: 0x000000009293a264 r13: 0x0000000000000000 r14: 0x0000000004f2ae80 r15: 0x00000000004a0000
r16: 0x00000000004a0000 r17: 0x00000000004a08a8 r18: 0x00000000004a0000 r19: 0x0000000000470000
r20: 0x00000000004a0000 r21: 0x00000000004a0000 r22: 0x00000000004a0000 r23: 0x0000000000000000
r24: 0x0000000004f27ca0 r25: 0x0000000004f75600 r26: 0x00000000004a08ec r27: 0x0000000000000000
r28: 0x000000000459a750 r29: 0x00000000a293c808 r30: 0x000000000047933c r31: 0x0000000092978028
Binary Images Description:
0x1000 - 0x467fff com.apple.iPhoto 6.0.5 /Applications/iPhoto.app/Contents/MacOS/iPhoto
0x445f000 - 0x4469fff com.apple.BookService 6.0 /Applications/iPhoto.app/Contents/NetServices/Bundles/BookService.NetService/Co ntents/MacOS/BookService
0x4470000 - 0x4479fff com.apple.CalendarsService 6.0 /Applications/iPhoto.app/Contents/NetServices/Bundles/CalendarsService.NetServi ce/Contents/MacOS/CalendarsService
0x4480000 - 0x4489fff com.apple.CardsService 6.0 /Applications/iPhoto.app/Contents/NetServices/Bundles/CardsService.NetService/C ontents/MacOS/CardsService
0x4490000 - 0x44a3fff com.apple.HomePageService 6.0 /Applications/iPhoto.app/Contents/NetServices/Bundles/HomePageService.NetServic e/Contents/MacOS/HomePageService
0x44af000 - 0x44b4fff com.apple.NetSlidesService 6.0 /Applications/iPhoto.app/Contents/NetServices/Bundles/NetSlidesService.NetServi ce/Contents/MacOS/NetSlidesService
0x44b9000 - 0x44c3fff com.apple.PrintsService 6.0 /Applications/iPhoto.app/Contents/NetServices/Bundles/PrintsService.NetService/ Contents/MacOS/PrintsService
0x46e2000 - 0x46e4fff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x527d000 - 0x52bcfff com.apple.QuickTimeFireWireDV.component 7.1.3 /System/Library/QuickTime/QuickTimeFirewireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x52c7000 - 0x52e1fff com.apple.AppleIntermediateCodec 1.1 (141) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x52e6000 - 0x535ffff com.apple.applepixletvideo 1.2.5 (1.2d5) /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x39d60000 - 0x39dbdfff com.apple.NetServices.NetServices 6.0 /Applications/iPhoto.app/Contents/NetServices/Frameworks/NetServices.framework/ Versions/A/NetServices
0x3e5c0000 - 0x3e5c3fff com.apple.NetServices.BDRuleEngine 1.0.2 /Applications/iPhoto.app/Contents/NetServices/Frameworks/BDRuleEngine.framework /Versions/A/BDRuleEngine
0x3e5f0000 - 0x3e5f8fff com.apple.NetServices.BDControl 1.0.5 /Applications/iPhoto.app/Contents/NetServices/Frameworks/BDControl.framework/Ve rsions/A/BDControl
0x3e660000 - 0x3e691fff com.apple.MediaBrowser 2.0.3 (103) /Applications/iPhoto.app/Contents/Frameworks/MediaBrowser.framework/Versions/A/ MediaBrowser
0x3e6f0000 - 0x3e742fff com.apple.DotMacKit 10 (2.0) /Applications/iPhoto.app/Contents/Frameworks/DotMacKit.framework/Versions/A/Dot MacKit
0x8fe00000 - 0x8fe51fff dyld 45.3 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072dfff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907ba000 - 0x90893fff com.apple.CoreFoundation 6.4.6 (368.27) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908dc000 - 0x908dcfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908de000 - 0x909e0fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3a000 - 0x90abefff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90ae8000 - 0x90b58fff IOKit /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b6e000 - 0x90b80fff libauto.dylib /usr/lib/libauto.dylib
0x90b87000 - 0x90e5efff com.apple.CoreServices.CarbonCore 681.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec4000 - 0x90f44fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f8e000 - 0x90fcffff com.apple.CFNetwork 129.19 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe4000 - 0x90ffcfff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x9100c000 - 0x9108dfff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d3000 - 0x910fcfff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9110d000 - 0x9111bfff libz.1.dylib /usr/lib/libz.1.dylib
0x9111e000 - 0x912d9fff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913d8000 - 0x913e1fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913e8000 - 0x91410fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91423000 - 0x9142efff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91433000 - 0x9143bfff libbsm.dylib /usr/lib/libbsm.dylib
0x9143f000 - 0x914bafff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914f7000 - 0x914f7fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914f9000 - 0x91531fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9154c000 - 0x91619fff com.apple.ColorSync 4.4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9166e000 - 0x916fffff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x91746000 - 0x917fdfff com.apple.QD 3.10.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9183a000 - 0x91898fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918c7000 - 0x918e8fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x918fc000 - 0x91921fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x91934000 - 0x91976fff com.apple.LaunchServices 181 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x91992000 - 0x919a6fff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919b4000 - 0x919f6fff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a0c000 - 0x91ad3fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b21000 - 0x91b36fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b3b000 - 0x91b59fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b5f000 - 0x91bcefff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91be5000 - 0x91be9fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91beb000 - 0x91c4afff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91c4f000 - 0x91c8cfff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91c93000 - 0x91cacfff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91cb1000 - 0x91cb4fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91cb6000 - 0x91cb6fff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91cb8000 - 0x91d9dfff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
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0x91e30000 - 0x91e9efff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91ea9000 - 0x91f3efff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x91f58000 - 0x924e0fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x92513000 - 0x9283efff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9286e000 - 0x928f6fff com.apple.DesktopServices 1.3.5 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92937000 - 0x92b62fff com.apple.Foundation 6.4.6 (567.27) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92c80000 - 0x92d5efff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92d7e000 - 0x92e6cfff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92e7e000 - 0x92e9cfff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92ea7000 - 0x92f01fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92f1f000 - 0x92f1ffff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92f21000 - 0x92f35fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92f4d000 - 0x92f5dfff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92f69000 - 0x92f7efff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92f90000 - 0x93017fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x9302b000 - 0x93036fff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x93040000 - 0x9306dfff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x93087000 - 0x93096fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x930a2000 - 0x93108fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x93139000 - 0x93188fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x931b6000 - 0x931d3fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x931e5000 - 0x931f2fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x931fb000 - 0x93508fff com.apple.HIToolbox 1.4.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x93657000 - 0x93663fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93668000 - 0x93688fff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x936db000 - 0x936dbfff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x936dd000 - 0x93d10fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9409d000 - 0x9410dfff com.apple.CoreData 80 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94146000 - 0x94209fff com.apple.audio.toolbox.AudioToolbox 1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9425b000 - 0x9425bfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9425d000 - 0x94430fff com.apple.QuartzCore 1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94486000 - 0x944c3fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x944cb000 - 0x9451bfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945f9000 - 0x94601fff com.apple.IntlPreferences 1.2 /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
0x94608000 - 0x9461afff com.apple.frameworks.preferencepanes 11.0.1 /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x94627000 - 0x94643fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94657000 - 0x9469bfff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x946bf000 - 0x946cefff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x946d6000 - 0x946e3fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94729000 - 0x94742fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94749000 - 0x94a18fff com.apple.QuickTime 7.1.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94adb000 - 0x94b4cfff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94bbf000 - 0x94be1fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94ca4000 - 0x94ca9fff com.apple.SetupAssistant.International 1.4.1 /System/Library/PrivateFrameworks/International.framework/International
0x94ce9000 - 0x94e19fff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94eab000 - 0x94ebafff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94ec2000 - 0x94eeffff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94ef6000 - 0x94f06fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94f0a000 - 0x94f39fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94f49000 - 0x94f66fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x9535f000 - 0x9535ffff com.apple.DiscRecording 3.1.3 (???) /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x95361000 - 0x953e4fff com.apple.DiscRecordingEngine 3.1.3 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRe cordingEngine.framework/Versions/A/DiscRecordingEngine
0x95411000 - 0x95457fff com.apple.DiscRecordingContent 3.1.3 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRe cordingContent.framework/Versions/A/DiscRecordingContent
0x95f26000 - 0x95f28fff com.apple.ExceptionHandling 1.2 (???) /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x96489000 - 0x9649ffff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x96f05000 - 0x96f24fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9772a000 - 0x97737fff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x983b4000 - 0x983b4fff com.apple.AppleAppSupport 1.4 /System/Library/PrivateFrameworks/AppleAppSupport.framework/Versions/A/AppleApp Support
0x984e3000 - 0x98505fff com.apple.DiscRecordingUI 3.1.2 /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
0x98bdc000 - 0x99593fff com.apple.QuickTimeComponents.component 7.1.3 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x997ba000 - 0x997befff com.apple.QuickTimeH264.component 7.1.3 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x997c0000 - 0x998a4fff QuickTimeH264.altivec /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH 264.altivec
0x999f0000 - 0x99ab7fff com.apple.QuickTimeMPEG4.component 7.1.3 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
Model: PowerMac6,1, BootROM 4.5.9f1, 1 processors, PowerPC G4 (3.3), 1 GHz, 256 MB
Graphics: NVIDIA GeForce4 MX, GeForce4 MX, AGP, 64 MB
Memory Module: DIMM1/J20, 256 MB, DDR SDRAM, PC2100U-25330
Modem: Dash2, UCJ, V.92, 1.0F, APPLE VERSION 2.6.6
Network Service: Internal Modem, PPP (PPPSerial), ppp0
Parallel ATA Device: PIONEER DVD-RW DVR-105
Parallel ATA Device: IBM-IC35L090AVV207-0, 76.69 GB
USB Device: USB2.0 MFP, EPSON, Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: USB-PS/2 Optical Mouse, Logitech, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: iMic USB audio system, Griffin Technology, Inc, Up to 12 Mb/sec, 500 mA
USB Device: Apple internal modem, HCF USB V.90 Data/Fax Modem, Up to 12 Mb/sec, 500 mA
Similar Messages
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I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
Please, help me :)Your best bet would be to try resetting the password to the account that you would like to use via iForgot
Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account. -
At the end of my rope with phone support.
I'm not sure what anyone here can do, but I need somplace to share this with. Its extremely frusturating.
Less than a month ago, I purchased my first iMac. It was a slightly older model- a 20" Aluminum 2.0ghz machine. It was purchased from a re-seller and had obviously been sitting on the shelf for a while. I know that the warranty date starts from the purchase date of the re-seller; there is a form to fill out if it needs to be changed to your actual purchase date. In a situation like mine, where the computer had been in the store for around a year, this was essential if I wanted any kind of phone support.
I filled out these forms, faxed a copy of the receipt to the number I was supposed to, and assumed everything would be fine. Within 24 hours, Boot Camp managed to screw up the OS X partition of my hard drive. I needed to make several calls to customer support, where I had to argue with all of them due to the purchase date update taking up to 72 hours to go through. After several phone calls, where I had to explain my situation 15 times and wait on hold for 45 minutes while they found out that it takes 72 hours for the change to go through, and after literally 5 hours of driving to my nearest Apple stores until someone was willing to help me with the problem even though I was "out of warranty" (Reminder- I had purchased this computer 2 days prior. New, off the shelf in the store. It absolutely should've been under warranty.) I was finally able to get the computer fixed.
Today, I figured I'd check on the status of my purchase date switch, so the next time something goes wrong with my computer I don't have to battle with tech support to get them to listen to my problem. I entered the serial number in the warranty info page, and it tells me:
*Our records indicate that your product is covered under a custom contract. For more information about your coverage, please contact us.*
*Your product is not eligible for complimentary phone support.*
When I click "contact us," the only thing that would be able to potentially help me out is the Apple Customer Service phone number. I don't feel like calling and having someone with a medium-thick accent repeat back to me what they understood my issue to be 5 times until they finally get it right. I would love to write it out so someone can just re-read it if they don't wrap their mind around it the first time.
I don't see why I should have to argue my case. I went to an Apple Authorized Reseller, swiped my credit card, and walked out with a new iMac. No, it's not the newest model, but its still new. That's money that just went in Apple's pocket, because of my purchase. There is absolutely no reason why it should be this big of a struggle just to get the warranty that I deserve. I don't feel like I'm being unreasonable or out of line in any way.
Does anyone know who I can EMAIL about this, or am I going to have to put up with the non-help I get on the phone? They're going to tell me that they can't help me out, because I'm supposedly not covered for phone support anymore. Ugh. Please help.I'm not sure what anyone here can do
Nothing. These are user to user forums, of which Apple employees do not take part in.
Does anyone know who I can EMAIL about this,
Nobody...Apple does not offer email support/correspondence. Call support and ask immediately to speak to customer relations. -
Just bought a used mac off of EBAY. Do I have phone support? The listing didn't say it did. I am having problems. Thanks
(above poster...) I'd hesitate to assume that the device does not have apple care even though the buyer was told so simply because it was purchased from eBay...
Boot up your mac, go to the apple icon in the upper left, About this Mac, click on the little version number and you can toggle other information including the serial number of your device.
Enter the serial number to the field provided by the site above, and there's your answer. -
I upgraded to 2 - i4 phones with 2 different phone numbers. I can sign on to iCloud on 1 phone but never on the other. I have changed my my password twice but no matter what I do, I still have the same problem. I keep getting a message "Verification Failed The request timed out" no matter how many times I try to sign on it always times out. Before I upgraded to the i4, I had a i3GS and had the same exact problem. Does anyone have any ideas???
Firstly, go to http://iforgot.apple.com and sign in with the ID you use for iCloud. A new password will be sent to your associated email address.
If that doesn't work, for example because it's going to an address you can't access, then you will have to contact Support. Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password' and click 'Continue'. -
Is your phone support open 24 hours a day? Your website says it is, but I can't get anyone to answer..?
These are the global support numbers, try the one for your area. I have no idea if they are available 24/7, this forum is not monitored by Apple support. The posters are users of Apple equipment, not employees.
http://support.apple.com/kb/HE57?locale=en_GB&viewlocale=en_GB
Regards -
OMG...does anyone have a phone number that I can talk to anyone in customer service for an itune dispute on an iphone?
There is no telephone support for itunes.
Use the contact link provided in the previous post. -
Hi, my wifi button just greyed out a few minutes ago and I can't connect to wifi. Have followed instructions given by Apple support but it's still not working. Does anyone have a solution? Thanks & Happy New Year :-)
First, you don't have a 5+ year old 3GS. The 3GS has only been around for under 4 years. In fact, 5 years ago there were NO iPhones; the original iPhone (2 generations before the 3GS) came out on June 29, 2007 - not quite 5 years ago. The 3GS was released June 19, 2009.
That aside, you can sync multiple phones to one computer - see http://support.apple.com/kb/HT1495. boogeyman is wrong. It is 100% safe to create an additional user name on her computer, log in with that name, and back up the phone. See this for details on what you want to do: http://support.apple.com/kb/HT2109 -
Adobe web page is not available. why? how much longer? does anyone have a phone number for support??
adobe web page is not available. why? how much longer? does anyone have a phone number for support??
Hi jess,
What what page are you trying to access? I'm not aware of any outages, but if you can provide the URL that you're trying to access, I can try to track down an answer for you.
Best,
Sara -
I need to setup 7800 Series IP Phones in the CUCM 8.6.2 which by default are not support but will work after install the software. Anyone have document from Cisco as I remember I seen once before.
Hi Ali,
I'll just add this reference to the good tips from my friend Manish (+5)
Support for the 7800 series in CUCM 8.6.2 was first added with this
Device Pack;
Cisco Unified Communications Manager
Device Package 8.6(2)(24104-1)Release Notes
Cisco Unified Communications Manager Device Package Release 8.6(2)
adds support for the Cisco IP Phones
7821, 7841, and 7861 running SIP firmware release 10.1(1).
The steps are in this doc
http://www.cisco.com/web/software/282074299/107528/cmterm-devicepack-8.6.2.24104-1_Readme.pdf
You might as well install the latest 8.6.2 Device pack
cmterm-devicepack8.6.2.24112-1.cop.sgn
Cheers!
Rob
"Seek it out and ye shall find "
- OneRepublic -
I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone? I don't really need a paper weight.
No not jailbroken. After the update which took about 45 minutes. The phone went black. Dead. Wouldn't restart. Using the new itunes I tried to restore it. It went through the motions; the white Apple and progress bar appeared on the iphone screen. Then I got a message "Itunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with itunes." Then the phone went completly dead again. I Repeated the process and got the same results. Is there another way to restore the phone if it's dead, besides itunes?
-
I have followed the Apple Support instructions but these 2 errors always appear: "The program can't start because MSVCR80.dll is missing from your computer" and 'Error 7' but still not able to run iTunes. Anyone have a suggestion?
Try completely removing and reinstalling iTunes and all related components; you may need to do this multiple times. It won't normally affect the iTunes library, but that should be backed up anyway.
(99331) -
I have changed my account to SIM only and when I put my new SIM Card into my iPhone 4 it just says 'no service' in the top left corner, also iMessage has stopped working too. I can only use my phone on my WiFi at the moment, does anyone have any idea?
I already have, I contacted Orange yesterday and they said I will receive a text to confirm the registrastion for my new SIM Card, they said the text would arrive between 2 and 24 hours and its been over 24 hours with no text recieved
-
Does anyone have a phone number to where i can TALK to a LIVE person at verizon?
does anyone have a phone number to where i can TALK to a LIVE person at verizon?
Hi norealnumber!
We definitely have a number where you can reach us personally. You can call 800-922-0204 or *611 and send from your wireless device. We can also help you right here! What's going on?
ChristinaB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! -
i updated my iphone to ios 6. now i can not charge my phone with any cable. it says charging do not support this accessory. what should i do now? can anyone help please!!!!!!!
I upgraded my iPhone 4 last evening to iOS 6, the upgrade completed and the device was usable. Then in the morning I went to the device to check E-mail, Voice Messages, Test Messages, etc... and the phone was dead. I tried plugging the device into a charger (for a couple of hours) - still dead. Plugged into computer with iTunes, device not recognized or discovered, and iPhone was still dead... Took the iPhone into an Apple Store and the Technician looked it over for any visible signs of defect/malfunction, then performed various tasks to breathe life into the phone - nothing... His suggestion, at this point, was to replace the phone. He speculated that the iOS upgrade possibly corrupted the iPhone's charging firmware, and that this device was now a BRICK. Keep in mind that the phone and it's charging abilities were perfectly fine prior to the iOS Upgrade. I hate to go through the replacement hassle and the cost ($159.00) when the iOS upgrade caused the problem. Any suggestions? Thanks!
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