Desperately need help with installation

Right, so I bought the student pack for the Creative Suite5 Design Premium.
The first of my problems came when I was trying to install acrobat 9. The problem was that halfway through verification, the setup wizard said that Windows Installer needed to be closed for it to finish verifying, which is really confusing because it was Windows Installer running the installation i nthe first place.
So I tried installing the Design Premium suite itself, I was informed that the minimum requirements were not met for a number of products. I deselected the ones I did not need until I was left with adobe photoshop cs5 and adobe indesign cs5. Both of these did not meet system requirements, even though I did a check on this website itself for the requirements. I found that I actually exceeded the minimum requirement needed so I still don't understand why the installation won't work.
I am an art student doing digital painting so I would really appreciate swift help. This is a really frustrating issue.
Thanks.

Could you please post your machine configuration, OS, RAM, Processor details and resolution on which you are installing. Please post PDApp.log file from C:\Users\<User>\AppData\Local\Temp\PDApp.log
and ignore all the warning messages and try installing. These are just kind of warnings and does not stop installation, if any application does not support the environment, that particular application will have trouble working with.
Thanks,
Tahseen

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Need help with installation

I recently received a laptop from school to access my online classes. When I tried to use Adobe Reader I received the following message: Adobe Reader 9.1 has encountered a problem and needs to close. Sorry for the inconvenience. I tried tech support at school and was told to uninstall and reinstall the program. During the installation process I received the following error: Error 1321 The installer has insufficient privileges to modify the file C:/Program Files/Adobe/Reader 9.0/Reader/Onix32dll. I need this program for school. Can some one please help me.

Hello again, Michael,
Was unable to do the UAC changes. Buttons where not highlighted. I just went ahead and uninstalled Adobe and downloaded Foxitsoftware and it works. Thanks for all your help Michael you have made my online school experience better.
Sincerely,
Sherri Lee
Date: Mon, 13 Jul 2009 11:03:52 -0600
From: [email protected]
To: [email protected]
Subject: Need help with installation
Hello again, Sherri:
It's my pleasure to provide assistance when I can :•) Having just recently graduated after 7 years of effort just to get a 2-year degree, I can relate to needing software to get class work accomplished. I will do everything I can to make it happen for you today.
Since you didn't mention, the UAC setting, I'd like you to disable it for me if it isn't already:
1. Open Control Panel
2. Under User Account and Family settings, click on the "Add or remove user account"
3. Click on any user account
4. Under the user account click on the "Go to the main User Account page" link.
5. Under "Make changes to your user account", click on the "Change security settings" link
6. In the "Turn on User Account Control (UAC) to make your computer more secure" click to unselect the "Use User Account Control (UAC) to help protect your computer". Click on the Ok button.
7. You will be prompted to reboot your computer - do so when ready
You may need to uninstall/reinstall Reader after the reboot in order for the problem to go away, but that part I am not certain of. Try to duplicate the issue prior to taking that step.
If you are unable to resolve issues with Adobe Reader, I recommend using a different reader that has much less bloat and is updated regularly:
http://www.foxitsoftware.com/pdf/reader/
FoxIT is a FREE alternative to using Adobe's Reader. Support for free Adobe products is limited forums such as this. The same holds true for open source alternatives except the manufacturer usually helps support their forums while Adobe doesn't monitor this forum or any like it. I know how important it is for you to focus on your classes so don't beat your head against a wall just because Reader won't work when a viable solution exists.
Best of success in your pursuit of knowledge!
Michael
>

I desperately need help with Mail, specifically sending

For Starters: I am on OSX 10.9.2 and am trying to use mail 7.2.
https://discussions.apple.com/post!input.jspa?container=2998&containerType=14&qu estion=I+desperately+need+help+with+Mail%2C+specifically+sending
I cannot send. I have been at this for hours and hours and hours. Here are the details.
my mail server however is s1.sistercompany.net
I can receive email just fine. I can also send mail just find having set this up on my iphone and also in thunderbird (which i hate hate hate hate hate hate hate, which is why I am desperate to set up mail)
The settings in thunderbird are as follows:
Servername: s1.sistercompany.net
port: 465
Authentication method: normal password
Connection Security: SSL/TLS
However, I just can't get this to work in Mail. When I write an email and hit send I get a popup that says:
Cannot send message using the server s1.sistercompany.net
The certifcate for this server is invalid.
Now, my tech guy says yeah the certifacte is invalid because you are going through sistercompany server, there should be some way to just accept the certifcate anyway (but he has never used mail before).
So I have serached around and come up with this: http://support.apple.com/kb/PH11706
Which tells me to use the verify certificate dialogue, which I would do except there is no verify certificate dialog. Any thoughts?
<Email Edited by Host>

I don't have a problem watching the Lost episode on abc.com, using a stock MacBook with 512MB RAM. I don't know what technology abc.com uses in their viewer, but I have Flip4Mac and the latest version of Flash player installed.

New to Oracle- Need help with installation from cmd shell.

Hello!
I am writing a script to automate the installation of Oracle Forms and Reports 6i in XP through cmd.exe. The script works great, but the command is incomplete.
Currently the command in the script is "setup -responseFile directory\response.rsp".
This is supposed to generate a .rsp file containing all the options I selected in the custom installation (so I can simply call that file in future implementations of this script to automatically get all those settings), but it does not.
Does any one know what might be wrong: why isn't this generating the response file?
Or, do you know the arguments for the command so that I don't even need a response file?
I've googled this about a dozen times and found nothing very helpful.
Any advice is appreciated.
P.S. I've also tried -record -destinationFile. No luck with that either.
Message was edited by:
user582111

Madrid,
I had already tried that with no success. Just to be sure, I tried it again a moment ago exactly as you have it written except for the location name ("setup.exe -record -destinationFile \\directory\response.rsp"). Again, I don't see a response file.
I have viewed the link you sent me as well. Unfortunately, it looks like a I need to use the Universal Installer? I don't see anything like that in my installation directory. Am I completely missing something? Oracle is a whole new bag for me.

Need Help With Installling Classic on OS X Panther??

Hi: When I installed OS X Panther, I wasn't aware that in order to run Classic 9, I needed 9.2. Well, I purchased 9.2 but everytime I install it it's giving me an error message. I've checked the disk as well as my HD and everything seems to be fine. I've turned off screensaver, unplugged my printer and disconnected the cable to the internet. What's up? It still won't install. It keeps saying there were errors in installing. Can anyone help me out here. I'd sure appreciate it.
G4 AGP Sawtooth Mac OS X (10.3.9)

Hi flyingcat,
reinstalling OS 9 is not always an easy task. See if any of these article s can help:
Using Apple Software Restore to install or reinstall parts without erasing (Mac OS X 10.1.5 or earlier)
Using Restore Discs with Mac OS X 10.2 through 10.3.3
Mac OS X 10.4: Restoring applications from a Mac OS X 10.2 Software Restore disc
Using Restore discs with computers that ship with Mac OS X 10.3.4 through 10.3.7
Using Restore discs with computers that ship with Mac OS X 10.3.7 or later
Mac OS X: Reinstalling Mac OS 9 or recovering from a software restore
Mac OS X 10.2, 10.3: How to perform Mac OS 9 clean installation with Restore CDs
If this answered your question please consider granting some stars: Why reward points?

Need help with installation of 10.4

I have a power tower pro G3 with 9 2.2 and, until just a few days ago, 10.3.9. The 10.3 just disappeared! guess I did something very wrong. I have four hard drives and was running some disc repair utility...the next time I tried to start up I could only start up in 9 2.2 To make a long story short I have 10.4 on discs but I guess I need to do some things to be able to install 10.4. Unfortunately I am, obviously, a novice in this type of thing. Is there anyone who can advise me what to do? I know there is a firewire issue to deal with and firm ware updates to check for. I just don't know where to begin. Thanks to anyone who can get me started in the right direction.

Hi irishmare, and a warm welcome to the forums!
Tiger Requirements...
To use Mac OS X 10.4 Tiger, your Macintosh needs:
* A PowerPC G3, G4, or G5 processor
* Built-in FireWire
* At least 256 MB of RAM
* DVD drive (DVD-ROM), Combo (CD-RW/DVD-ROM) or SuperDrive (DVD-R) for installation
* At least 3 GB of free disk space; 4 GB if you install the XCode 2 Developer Tools
http://support.apple.com/kb/HT1514
Apple firmware updates...
http://docs.info.apple.com/article.html?artnum=86117
Firmware first if needed, then install.
I have four hard drives and was running some disc repair utility..
What Utility was that?

I need help with installation. Can you help?

I have installed adobe flash with confirmation that it is installed and ready to run. However, when I try to access the site, it still tells me I need to install Flash. Can you help?

http://forums.adobe.com/thread/1195540

Desperately need help with a recognition problem

Running on Windows XP Home Edition.
I have had a problem with my 30gig ipod video since the start of the month. Whenever I plug it in, windows displays a "Usb Device not recognized.
One of the usb decives attatched to this computer has malfunctioned and windows does not recognize it.".
For the past few days i've crawled through search engines and forums searching for a fix but nothing i've tried seems to work. I've tried using different usb ports, reinstalling the software, resetting my ipod but none of ipod's 5 r's worked. In device manager, it just pops up as "unknown device".
I've tried updating the driver with my disc but all I get is "the wizard could not find a better match for your hardware than the software you currently have installed" and when I click on it's driver details I get a "no driver files are required or have been loaded for this device" message.
Also, sometimes (usually after a reset) the ipod would appear as charging even though it actually isn't. The iPod seemed to work for the guy at the computer shop (who also charged it for me) while using the same usb cable, I took it back and he restored it form me but to no avail. I've tried turning off my firewalls and I hadn't installed any new programs between when my ipod was and wasn't recognized. Yet another thing worth mentioning would be that my computer wasn't turned off properly the night before it stopped working and that I had to hold down the power button as the comp was stuck on "Saving settings" (Yes. I am an idiot) which is my money on what caused the problem, but i'm not 100% as I have been forced to do this a couple of times before. =S.
I would really appreciate any help solving this problem.
Windows XP

If you've tried everything else, one other thing to try is to run Registry Mechanic -- you can download it for free and run diagnosis, but need to pay for full version that actually fixes any problems it finds.
I had exact same problem with two iPods on same computer suddenly (the original 4th gen 60G photo, and the 5th gen 60G video I bought to replace it because I thought it was a hardware problem with iPod.) Neither was recognized (in windows/ in device manager/in iTunes). Sometimes they would charge while connected, but other times they would appear to charge but actually be draining charge.
I tried everything, over about 12 hours spread across a week, but it was after running Registry Mechanic that my new iPod 60g video was finally recognized.
My hypothesis is that between all the Microsoft windows security updates I download, and the iPod new software updates, some kind of error was created in the registry.
Still doesn't seem to recognize my 4th gen 60G iPod though...
-p

Desperately need help with a networked printer and SMB sharing for windows

Complete xServ newbie here. I'm a windows/novell admin, with limited experience in Unix and Linux.
Against my advice, a client of mine that owns a small office of 20 people bought an XServG5 to act as a server for 20 mixed Windows PCs. File sharing services are working fine. I've created the users, set up groups and rights - that's all good.
I cannot get an SMB shared printer to work from the windows machines. They run through the network printer install just fine, it shows up online, etc. However, when print jobs are submitted they DO show up in the printer queue on the server, sit there for a while, and then get moved to the completed box.
They never print. There's not any indication that the job is even submitted to the printer. I can print to the printer just fine from the server itself, but the windows clients don't work, but they don't return an error message.
Print services are running on the server, I've configured the printer name to be less than 12 characters for the share, and indeed it does pop right up during the "add network printer" routine.
Ideas? I'm not even sure what questions I'm supposed to be asking, such is my ignorance of the OS. I do know that I followed the documentation to a T, and according to Apple this should work.
Thanks in advance for the help. I'm extremely frustrated.

We have the same problem. Our printer worked for about 2 years but failed similar to yours after a system update.
Can you go into the Windows service, Logs, Printer Service. Copy and paste the log here. What I am looking for is a line like lpr: CANNOTCONNECTCLIENT or something similar to this.
What I expect is that you have a problem where the cups defined printer is not usable. We can't get our problem fixed either - but am just curious if you have the same thing. We reloaded our server, applied all of the update and still cannot get it to work.
Again, I think it stems from the update.

Desperately need help with preview/publish problem in Captivate 5

I'm working with Captivate 5 latest version (incl patch) on a Win 7 computer.
I have a project of ~120 'light' slides (boxes, buttons, TEBs only on ~30 of the slides), the slide deck is imported from ppt. In addition I have short audio files (recorded with ppt, important into library) for each slide.
My problem: if I preview 'slide' or 'next 5 slides', everything works - but as soon as I try full project preview or 'from this slide', the audio carries on, but the slide content disappears, I get a white screen that is flickering & a sound like continuous mouse clicks. When flickering, you see elements of other slides appear and disappear, but so quickly (milliseconds) that it's impossible to figure out which slides. And most importantly: WHY?
I've tested with various slides as starting point and it always plays out as above, thus don't think it's got something to do with a particular slide.
Hope somebody can help. I'm at my wits end
BR, Anja

This sounds like the dreaded Captivate OFOD again.
Please take a look at this thread and see if it gives you any ideas: http://forums.adobe.com/message/3502240#3502240
Have you got any operators or punctuation characters involved in those TEBs you mentioned?

Need help with installation of Photoshop Elements 13, Error message 6?

I tried installing on both a windows 7 and 8.1 computer. Both installs ended with error message 6, a failed install."this installer does not support installatiin on a 64 bit windows operating system. Please download the 64 bit version of Photoshop elements."
What should I do?

download the 64 bit version seems like a logical step.
if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

Need help with installation of JCreator

When i get to the third part of the JCreator Setup Wizard it says i need the latest version of JDK JavaDocs installed on my system.
I don't know what exactly i need to download cuz when i look at the downloads page on the site, i don't really see anything that has the word 'docs' in it...so i'm wondering if i need actual documents with names.
Do I need these docs? cuz i used JCreator and everything seems to be okay.
Can someone tell me what to do plz???

The JavaDocs can be downloaded here:
(about 50 megs usually)
http://javashoplm.sun.com/ECom/docs/Welcome.jsp?StoreId=22&PartDetailId=jdk-1.5.0-doc-oth-JPR&SiteId=JSC&TransactionId=noreg
Instructions for installing them found here:
http://java.sun.com/j2se/1.5.0/install-docs.html
You probably don't need to docs to use JCreator, but I is nice to have docs for looking up information about classes.

Need help with installation of Icloud

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You need 10.7.2 on your Mac; without it you cannot proceed: if you don't have it you can purchase it from the Mac App Store (for which you will need 10.6.8).
If or when you do have 10.7.2 your startng point is here:
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Need help with installation of creative live webcam

I installed the creative live webcam..it seems like everything went fine. I turn it on and can see myself,but when i go onto a website i cannot get anyone to see me.Am i doing anything wrong or is there a trick to this that i do not know about,Please help..thanks alot.

could be your ip address when you log off and come back your ip is not the same! use

I need help with installation.

I just experienced a disk crash and while I have the License numbers of my Premiere Elements 5.0 and Photoshop Elements 6.0 I do not have the backup copy of the install files. Can you help or must I re purchase the programs?

Unfortunately, for PSE 5 and 6 disc versions and the downloads had mutually incompatible serial numbers, so even if there were a download available it wouldn't help you much.

Desperately need help with installation

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