Determining Serial Numbers Acrobat Pro 9

I have 2 licenses on 2 machines (Total 2; 1 per platform), and my SNs have me for the owner & are in my registration data (I know what they are). My problem is that I don't know which SN goes to which machine. Any way I can find out which one goes where? I am migrating both from XP to Win7P and want to keep associations the same

If you are going from XP to W7 then you will need to erase if machine completely. It will not make a difference which serial number was on either machine. It may be possible Adobe can determine which serial number was which machine by checking their activation database. But since you should be de-activating each machine before upgrading it won't make a hill of beans difference. Deactivate, erase, install Win 7, re-install, activate again.

Similar Messages

  • Installation Serial for Acrobat Pro dows not match

    Hello,
    I have installed my Adobe Design Standard this morning. All items of this Installation went right. The serial of my Student and Teacher Edition match properly for all of the programms except the Adobe Acrobat pro. Where can I find the right installation Key? I don´t find it in my Adobe Account.
    Thank you
    Regards
    Oliwia

    What version of Adobe Design Standard are you installing?  Also which operating system are you installing too?

  • I bought/have a serial # for acrobat pro - how do I download it w/out paying for it again??!

    i bought acrobat pro in nov - was not sent a serial number and yet was charged - and only today was sent a serial number.
    i want to download the product but seem to be asked to pay for it again
    how do i download the product with my serial number without paying again!!?
    thanks

    you can download a trial here:  https://www.acrobat.com/free-trial-download.html and activate with your serial number.

  • WHERE CAN I GET MY SERIAL NUMBER ACROBAT PRO

    Buen día
    Recientemente adquirí el plan de un año del ACROBAT PRO, ya lo descargué, pero me pregunta un número de serie que no veo en ningún lado de la información del producto que adquirí. Me puede alguien apoyar con ésta duda. Me urge mucho para continuar con mi trabajo. Gracias.

    Hi CLAUDIA POLTZOX,
    When you install Acrobat, it will ask you for a serial number, or to install in trial or subscription mode. You need to choose the subscription mode and it will prompt you for your Adobe ID. Once you enter your Adobe ID and password, it will activate Adobe Acrobat XI.

  • Acrobat Pro X serial not working with Acrobat Pro XI

    I have a serial for Acrobat Pro X which I've been using for quite some time. After formatting my PC, I'm now trying to install Acrobat Pro on my new system but it seems that my serial "is not valid for Acrobat Pro XI".
    I'd be happy if I could install Pro X, but it's nowhere to be found on the internet.
    Let me get this straight: I can't reinstall a program I ALREADY BOUGHT when I remove it from my system. Nice.
    Help me out here please.

    Go here:  http://ProDesignTools.com/adobe-acrobat-x-10-pro-reader-suite-direct-download-links-ddl.ht ml
    Note: Make sure you are logged into Adobe.com with your Adobe ID.

  • Acrobat 9 Pro: Invalid serial numbers

    Hello
    I have 3x boxed copies of Acrobat 9 Pro pruchased from a reseller in 2008.
    I am trying to install these instanses of Acrobat onto new machines following the "death" (some time ago) of the originals PCs.
    I have tried all three of the serial numbers on the back of the Acrobat boxes when re-installing, but all three are returning "invalid serial number" when used.
    Any thoughts as to how I can obtain valid numbers?  I work for a charity and we would prefer not to have to buy new or additional copies as our existing copies are "genuine products"...
    Many thanks
    Steve

    Hello
    Many thanks for the replies -- actually I am now in the process of “chatting” to Adobe and am awaiting their response (I was using Firefox when I posted to the forum, and Firefox didn’t give me the option to chat, but switching to Chrome gave me the option to chat to an advisor).
    What I have are three CD cases with serial numbers on a sticker on the back of each case, its these numbers which are returning the “invalid” message.
    Kind regards
    Steve

  • I originally bought Acrobat 9 and later upgraded to Acrobat 10 pro. My computer crashed and I am trying to re-install Acrobat 10 pro. I have serial numbers for Acrobat 9 and an Acrobat 10 pro upgrade. What do I do?u

    I originally bought Acrobat 9 and later upgraded to Acrobat 10 pro. My computer crashed and I am trying to re-install Acrobat 10 pro. I have serial numbers for Acrobat 9 and an Acrobat 10 pro upgrade. What do I do?

    Hi Shane,
    Please download Acrobat X Pro from the link below.
    http://www.adobe.com/downloads/other-downloads.html
    Install the software and when prompted for the previous version qualifying product, select Acrobat 9 and enter the serial key of Acrobat 9.
    This should install and activate Acrobat X Pro on the machine.
    Regards,
    Anand

  • Missing Serial Numbers for CS4 COmponents & Acrobat X Pro

    Greetings!
    I installed CS5.5 on my 32-bit system, which means I had to install the included "complimentary" CS4 copies of After Effects & Premiere Pro.  As stated in one of the Adobe troubleshooting sections I read, the CS4 components require a separate CS4 serial number.  As also stated in that same section, Acrobat and CS products have different serial numbers.  Unfortunately, I was only given one serial number, and that one was for CS5.5.  See image below for related screenshot collage.
    The serial number has been intentionally rendered unreadable for obvious reasons, but it's sufficient to show that there's only one serial number associated with my products.  I need serial numbers for the 32-bit CS4 components and for Acrobat X Pro.  How do I get them?  I tried chatting with an Adobe support agent a couple weeks ago, and he told me he couldn't help me.  He said I needed to get the serial numbers from the company that provided me with the CS5.5 serial number (Identit-E, who evidently gets involved with providing serial numbers for validated student license purchases).  They said they couldn't help me, and that I had to get with Adobe!  So I'm being run around in circles with nobody taking responsibility!  And when I tried to follow instructions and a link that I thought MIGHT give me some answers (on this page:  http://kb2.adobe.com/cps/517/cpsid_51791.html)...
    "In North America: If you're a student or educator, look in the Adobe Student Licensing website"
    ...I got a warning from my browser that it's an untrusted site:
    I'm not into taking that kind of risk.
    So I've done about all I can think to do, including contacting the actual reseller who sold me the software (no word from them yet).  Nobody's claiming responsibility, and they're pointing at each other.  That leaves me in the middle with no answers and only partially working, very expensive software!
    If there are any ideas from folks on this forum, I'm all ears!
    Thanks!
    Scott

    ScottSutherland can you please private message me with your contact information.  So we can work on resolving your difficulties.

  • Adobe acrobat pro 9 WIN AOO IE invalid serial

    Hi,
    We have recently replaced all of our PC's in our office, and I have tried installing our copy of Adobe Acrobat Pro 9 WIN AOO Licence IE onto our new machines, using the serial number provided on our Software License Certificate.
    We no longer have the CD in the office, but I did download the version found here: Download Acrobat products | 9, 8
    However I keep getting the 'invalid serial key' response.
    I spoke to Adobe support and was told they do not support Acrobat 9 anymore, and that I should try the forums.
    Any one have any ideas?
    Regards,
    Donalee

    The download link that you have used is of retail version hence that is why you have the error, since it is volume licensing product, the download link , serial number are located in www.licensing.adobe.com .
    The link Adobe Licensing Website | Serial numbers | Orders | Accounts has complete detail, still if you need help you may contact Adobe support whose link is at bottom of the mentioned document.
    Regards
    Rajshree

  • Want to download a copy of adobe acrobat pro 9 as this is what I have a serial number for?

    My company owns several copies of adobe acrobat pro 9 which I have the serial numbers for. However I do not have any disks and cannot find a way to download that version of the software so I can use it.

    http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  • Lost install disks, have CS4 and Acrobat Pro v9 serial #s, how can I reinstall software on my Mac?

    I recently had to wipe my entire hard drive on my mac book pro and need to reinstall all my adobe software. However, I have lost my install dvds. I do have all my serial numbers. How can I re-install  CS4 and Acrobat Pro v9?

    follow the directions and download the trial(s) here: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
    use your serial to activate.
    if you have dl difficulty, re-read the directions.

  • CS5 Master Collection Box Set - Where is Acrobat Pro 9 serial number?

    Hi there-
    I recently purchased the CS5 Master Collection Box Set - Student and Teacher edition. I have already properly registered myself as a Student with Adobe, and gotten a serial number which activated the Master Collection, but not apparently Acrobat Pro which is on a separate disc. I have searched through all the papers that came with the box, but so far no luck.
    Anyone know where to track this down?

    Yes, 24 digits for Acrobat on mine.
    I have a sixth sticker on the box it has an eight digit number on it followed by the text: DVS/A.STAM.5.0.WIN,GEN,WWE,ACT. I think this is only the product code for the CS5 Master Collection for Windows.
    The five serial numbers in the same order as above are 24, 34, 34, 24 and 24 digits.

  • Acrobat Pro - what serial no. did I enter?

    We recently obtained four licences for installation of Acrobat Pro 9.0 on four computers, and I guess when we installed the program we lost track of which serial number was installed on which machine. I say this because yesterday I got a message from Acrobat saying I attempted to use a serial number that was already activated on two machines.  (I had just re-installed it on a computer that I upgraded from XP to Win 7.)
    I need to go through all our computers and perhaps deactivate one or two of them if they have duplicate serials, but I can't tell which computers are using which serials.  Is there any way to tell?
    Or is my best bet just to deauthorize all the computers in the office and then re-enter the serial numbers one by one?
    Thanks!

    In Acrobat 9 Pro, I don't get that info, unfortunately.

  • How to round numbers using javascript in Adobe Acrobat Pro?

    How to round numbers using java script in Adobe Acrobat Pro?
    For example:
    1.2 becomes 1.0
    1.7 becomes 2.0
    Thank you.

    Assuming you've already set the field to a Number format category and limited it to one digit to the right of the decimal, you can use the following custom Validate script:
    // Custom Validate script
    event.value = Math.round(event.value);
    More info: https://developer.mozilla.org/en-US/docs/Web/JavaScript/Reference/Global_Objects/Math/roun d

  • CS4 suite serial number does not work for Adobe Acrobat Pro

    Hello,
    I am looking for a solution for the serial number issue I am having with Adobe Acrobat Pro. All of other programs within the suite open fine, but when I open Adobe Acrobat Pro it asks for a serial number. When I type in the serial number, I am given a red "X".
    I have called customer support, but they haven't been able to give me any information that will resolve my issue (uninstalled 4 times now). I have Vista and have looked online and on the Adobe website to find a solution. It looks like others are having the same issue from what I can tell while searching. I have run the script too and then reinstalled, but still nothing.

    After some stupid upgrade in my computer (who knows as Microsoft is always doing something), my Acrobat 9 in CS4 stopped working. The error message said to uninstall and reinstall Acrobat. So I went through the control panel and uninstalled it. I then loaded the CD and reinstalled. However the reinstall would NOT accept the orginal serial number. I called Adobe and they gave me a different serial number. Before I let the guy nof the line I tried the  number and it did NOT work! So then he gave me another number which  asked for the previous verison- apparently it was an upgrade number. Luckily I had my old CS3 software and I gave it that number and then it accepted the install. The program now works BUT there is no longer any ADD/REMOVE choice in the CS4 suite in the control panel. There is no way to automatically remove this program anymore! What a mess.
    After reading some of the installation problems others have had and no solutions, I count myself lucky! At least I was able to get the program running.
    Therefore my advise on the serial number problem is to get Adobe on the phonen and get them to give you a number that will work, and don't hang up until you know the program is working!
    If anyone knows how to add the Acrobat to the the add/remove functions in the control panel, please let me know!

Maybe you are looking for

  • Do i want to use my external hard drive as a backup drive?

    i just got a 1TB external hard drive and as i installed it, i was asked if i want to use it or bootcamp as a backup drive. i bought the hard drive to put all my extra video files onto and i don't want to waste any space, but should i use it as a back

  • Granting a group ownership of an item programmatically??

    I've imported a lot of data from another system. Now I need to set the appropriate permissions on some of the items. For instance I want to set group id 15 to be the owner of all items that is a specific (custom) type, e.g. subtype=2442. The code bel

  • Oracle database link to MySQL select only one row

    Hello, I have created a connection from the Oracle batabase 11.2 to a MySQL database via database link. The following statement shows, that 35 rows are in the mySQL table: SQL>  select count(*) from "main_pages"@MOREWEB;   COUNT(*)         35 But a n

  • How can I get rid of "Jagged Edges" on the text in FCP?

    Hi guys, I am running FCP5.1 and I have a still image (.jpg) of a consumer product with the name of the product and the description on it. When I view it in the viewer or canvas, I see jagged edges around the name, description and the product. Even w

  • Is it free to call a Toll Free Number Australia?

    Hi, I was wonderng if it is free to call toll free numbers in Australia? It is not advertised nor featured anywhere on skype and i was wondering if I will be charged if I called an Australian toll free number. These toll free number start with +800 S