Device only connnected the first time..please help

ok so i was able to transfer some songs to my zen microphoto one time. ever since then i get a device not connceted when i try to use it....
ok so i removed the usb controller and then restarted the computer.then when it was restarted i plugged in the usb connected to the zenmicrophoto and it searched for new hardware. the new hardware wasfound and then the mtp was found. it set up the new hardware and saidit was ready to use. i clicked on the device under the manage devicewhere it was before and it said it was set up and running fine. wellwhen i tried to open it through the my computer or the zen microphotomedia explorer everything is dark and it says the device is notconnected please connect your micro photo to the computer. like i saidthough when you go to the manage device it says the device isconnected properly. also when you plug in the usb cable it throws mtpmedia player and askswhat you want windows to do with it's i click on organize media fileson the device and it opens the zen microphoto media explorer, but youcan't do anything with it except the getting started with the zenmicrophoto is lit up..nothing else it is all dark gray. what do i donow?

Have you checkout the steps mention in this Knowledgebase article SID0053 yet?
Jason

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Edited by: Slavek Tecl on 25.11.2010 13:12

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Thanks for your answers first of all !
At the end I found the solution looking at the Note:307167.1 on Metalink:
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This note is very useful but into the solution the point 3 is not correct !
3. Modify the servername parameter to indicate the fully qualified servername.domain
Example:
An httpd.conf setting of: ServerName my_servername.mydomain.com should match a Discoverer Plus URL like http://my_servername.mydomain.com:7778/discoverer/plus
I had this problem both with Viewer and Plus...so instead to change the server name parameter (into the Apache/Apache/conf/httpd.conf file) with my complete URL (http://gnvdev.ote.gr:7779/discoverer/plus), I just write my right server name:
Example
After the installation of the Discoverer 1og server, into the httpd.conf file it was written automatyically: ServerName gnvdev
I just modified in ServerName gnvdev.ote.gr and both Viewer and Plus started to work perfectly at the first time.
I hope that this hint will be useful for you and others in the Discoverer forum !!!
Best Regards
Alex

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Thanks for trying, however, I posted what I use for a reason. I am using VLC, and I am a minimalist so I don't want a bunch of programs for doing the exact same thing. VLC is the only player for Linux that plays MTS files out of the box, so I'm not interested in switching or adding another.
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Device only connnected the first time..please help

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