"Devices" Is Totally Empty

Question

Hello - we've noticed a very odd issue the past few months. Our "Devices" page in SCCM does not return anything when we click on it 95% of the time. "Users" works just fine, but not the other page. Sometimes it does populate, but even
then the search does not return a device that is obviously there. "All Systems" is fine and contains all the devices that are supposed to be there. This happens across multiple user accounts who are all assigned to the Full Administrator role, and
on multiple devices, including the site server itself.
I'm guessing it's not an RBA-based issue since every so often it populates the viewing pane, but I'm not 100% sure, so that is on my list of things to check. Any other ideas?  I should note that we are on 2012 R2 CU1 and I've made sure to apply the
ConfigMgr console update.
Thanks.

Answer 1

Sorry for the delay in getting back to you. I started with the SMSProv.log and here's a snipped of what I get (errors
Bolded and Underlined):
Execute WQL =SELECT * FROM SMS_CombinedDeviceResources WHERE ((ClientType is null AND EASDeviceID is null) OR ClientType != 3) SMS Provider 7/28/2014 4:52:32 PM 9344 (0x2480)
Execute SQL =select all SMS_CombinedDeviceResources.ADLastLogonTime,SMS_CombinedDeviceResources.ADSiteName,SMS_CombinedDeviceResources.AMTFullVersion,SMS_CombinedDeviceResources.AMTStatus,SMS_CombinedDeviceResources.ClientActiveStatus,SMS_CombinedDeviceResources.ClientCertType,SMS_CombinedDeviceResources.ClientCheckPass,SMS_CombinedDeviceResources.ClientEdition,SMS_CombinedDeviceResources.ClientRemediationSuccess,SMS_CombinedDeviceResources.ClientType,SMS_CombinedDeviceResources.ClientVersion,SMS_CombinedDeviceResources.DeviceAccessState,SMS_CombinedDeviceResources.DeviceOS,SMS_CombinedDeviceResources.DeviceOwner,SMS_CombinedDeviceResources.DeviceType,SMS_CombinedDeviceResources.Domain,SMS_CombinedDeviceResources.EAS_DeviceID,SMS_CombinedDeviceResources.EP_AntispywareEnabled,SMS_CombinedDeviceResources.EP_AntispywareSignatureUpdateDateTime,SMS_CombinedDeviceResources.EP_AntispywareSignatureVersion,SMS_CombinedDeviceResources.EP_AntivirusEnabled,SMS_CombinedDeviceResources.EP_AntivirusSignatureUpdateDateTime,SMS_CombinedDeviceResources.EP_AntivirusSignatureVersion,SMS_CombinedDeviceResources.EP_ClientVersion,SMS_CombinedDeviceResources.EP_DeploymentDescription,SMS_CombinedDeviceResources.EP_DeploymentErrorCode,SMS_CombinedDeviceResources.EP_DeploymentState,SMS_CombinedDeviceResources.EP_Enabled,SMS_CombinedDeviceResources.EP_EngineVersion,SMS_CombinedDeviceResources.EP_InfectionStatus,SMS_CombinedDeviceResources.EP_LastFullScanDateTimeEnd,SMS_CombinedDeviceResources.EP_LastFullScanDateTimeStart,SMS_CombinedDeviceResources.EP_LastInfectionTime,SMS_CombinedDeviceResources.EP_LastQuickScanDateTimeEnd,SMS_CombinedDeviceResources.EP_LastQuickScanDateTimeStart,SMS_CombinedDeviceResources.EP_LastThreatName,SMS_CombinedDeviceResources.EP_PendingFullScan,SMS_CombinedDeviceResources.EP_PendingManualSteps,SMS_CombinedDeviceResources.EP_PendingOfflineScan,SMS_CombinedDeviceResources.EP_PendingReboot,SMS_CombinedDeviceResources.EP_PolicyApplicationDescription,SMS_CombinedDeviceResources.EP_PolicyApplicationErrorCode,SMS_CombinedDeviceResources.EP_PolicyApplicationState,SMS_CombinedDeviceResources.EP_ProductStatus,SMS_CombinedDeviceResources.ExchangeOrganization,SMS_CombinedDeviceResources.ExchangeServer,SMS_CombinedDeviceResources.IsActive,SMS_CombinedDeviceResources.IsAlwaysInternet,SMS_CombinedDeviceResources.IsAOACCapable,SMS_CombinedDeviceResources.IsApproved,SMS_CombinedDeviceResources.IsBlocked,SMS_CombinedDeviceResources.IsClient,SMS_CombinedDeviceResources.IsInternetEnabled,SMS_CombinedDeviceResources.IsObsolete,SMS_CombinedDeviceResources.IsVirtualMachine,SMS_CombinedDeviceResources.LastActiveTime,SMS_CombinedDeviceResources.LastClientCheckTime,SMS_CombinedDeviceResources.LastDDR,SMS_CombinedDeviceResources.LastHardwareScan,SMS_CombinedDeviceResources.CP_LastInstallationError,SMS_CombinedDeviceResources.LastMPServerName,SMS_CombinedDeviceResources.LastPolicyRequest,SMS_CombinedDeviceResources.LastSoftwareScan,SMS_CombinedDeviceResources.LastStatusMessage,SMS_CombinedDeviceResources.LastSuccessSyncTimeUTC,SMS_CombinedDeviceResources.CP_LatestProcessingAttempt,SMS_CombinedDeviceResources.Name,SMS_CombinedDeviceResources.PhoneNumber,SMS_CombinedDeviceResources.PolicyApplicationStatus,SMS_CombinedDeviceResources.MachineID,SMS_CombinedDeviceResources.ArchitectureKey,SMS_CombinedDeviceResources.RetireStatus,SMS_CombinedDeviceResources.SiteCode,SMS_CombinedDeviceResources.SMSID,SMS_CombinedDeviceResources.CP_Status,SMS_CombinedDeviceResources.SuppressAutoProvision,SMS_CombinedDeviceResources.Unknown,SMS_CombinedDeviceResources.UserDomainName,SMS_CombinedDeviceResources.UserName,SMS_CombinedDeviceResources.WipeStatus from vSMS_CombinedDeviceResources AS SMS_CombinedDeviceResources where ((SMS_CombinedDeviceResources.ClientType is null AND SMS_CombinedDeviceResources.EAS_DeviceID is null ) OR SMS_CombinedDeviceResources.ClientType <> 3) SMS Provider 7/28/2014 4:52:32 PM 9344 (0x2480)
*** [42000][8169][Microsoft][SQL Server Native Client 11.0][SQL Server]Conversion failed when converting from a character string to uniqueidentifier. SMS Provider 7/28/2014 4:52:33 PM 9344 (0x2480)
*~*~[42000][8169][Microsoft][SQL Server Native Client 11.0][SQL Server]Conversion failed when converting from a character string to uniqueidentifier. ThreadID : 9344 , DbError: 8169 , Sev: 16~*~* SMS Provider 7/28/2014 4:52:33 PM 9344 (0x2480)
Results returned : 0 of -1 SMS Provider 7/28/2014 4:52:33 PM 9344 (0x2480)
Removing Handle 55698040 from async call map SMS Provider 7/28/2014 4:52:33 PM 9344 (0x2480)
ExecQueryAsync: COMPLETE SELECT * FROM SMS_CombinedDeviceResources WHERE ((ClientType is null AND EASDeviceID is null) OR ClientType != 3) SMS Provider 7/28/2014 4:52:33 PM 9344 (0x2480)
CExtUserContext::LeaveThread : Releasing IWbemContextPtr=76987936 SMS Provider 7/28/2014 4:52:33 PM 9344 (0x2480)
Any thoughts?  Let me know if you need anymore info from the log.  At quick glance the rest of it looked pretty mundane or repetitive.