Dialup speeds

Hi
I'm new to BT and as I understand there's sometimes a problem with profiles when you change your package or something happens with the hub.
When the service was first installed I was getting approximately 7Mb. Since changing my package I'm now down to 0.3.
I've changed nothing and tried everything - left on for a week / installer socket / no other devices / different browsers / other laptops / wired / wireless.
Thanks for any help/advice/contact mod link in advance,
Andy
Here's my ADSL stats and speed test results:
Download speedachieved during the test was - 314 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps
Line state:
Connected
Connection time:
0 day, 21:32:09
Downstream:
8,128 Kbps
Upstream:
448 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
13.8 dB / 31.0 dB
Line attenuation (Down/Up):
3.0 dB / 4.5 dB
Output power (Down/Up):
9.8 dBm / 11.5 dBm
FEC Events (Down/Up):
9 / 0
CRC Events (Down/Up):
0 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
0 / 0
Error Seconds (Local/Remote):
0 / 0

Hi I suggest you contact the forum mods they should be able to get your problem sorted for you this is a link to them
http://bt.custhelp.com/app/contact_email/c/4951
they normally reply by email or phone directly to you within 72 hours
They are a UK based BT specialist team who have a good record at getting problems solved
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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New Infinity Install - Dialup Speeds ...

This morning, I had Infinity installed by BT, although it was ordered through our ISP, a local firm who I've bought internet connection and services from for years - they have some sort of proxy deal with BT, and so actually my broadband has always been a BT service. However, the supplier, after checking recommended the NetGear N600 Dual Band Router, and I see that quite a few people here and on other forums are using 'non-standard' routers, and clearly they work.
We got off to a shaky start this morning, which turned out to be no username and password in the router. Fixed that. Got a connection - slow at first, then managed to get to 8.6Mbps up and around 16Mbps down - I was told 25Mbps down and 10Mbps ... that's what it says on my order confirmation.
The line is confirmed at 38Mbps.
But through the day the speed has dropped to near dialup rates, and most of the day I've been getting an uplink of around 120kbps, as reported by YouSendIt after it took 15 minutes to send a 12Mb file. The web is slow - pages are refreshing in slow motion, and email is sluggish.
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This is an entirely cabled setup, by the way. Yesterday I was still running my ADSL ... and frankly I wish I still was ...
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I'd appreciate any help at all, because I'm in a bit of fix now.
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Julian.
Solved!
Go to Solution.

Haha! Well, at least that made me smile!!
The company I use is a family company, a tiny company really, quite local, and they have had my business since 1994, so there is a high degree of trust and reliability, and they generally deliver a good service and great tech support.
But, they are new to this system - they said that yesterday, and unfortunately will likely be at the mercy of BT Wholesale and whoever else.
More unfortunately, my current work, my livelihood, is suddenly in jeopardy because of this. So it's a fraught and difficult issue suddenly ... and one in which I don't want the 10 days excuse thrown at me.
Settling down with middling to high speeds is one thing, but here, something is badly skewed, I agree.
Well, thanks anyway for your attention ... when and if it gets resolved, I shall post here so hopefully some other poor soul may get some help from it!
Julian.

Dialup speed very slow

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Before I obtained broadband, I had three computers sharing a dial up connection. It worked, except for that speed thing. Here is what I did.
Get an Apple Airport Dual Ethernet Basestation (ABS) with modem. I did this back when the Dual Ethernet model came out, so you may have to use eBay to find one. I had a "Snow" model 802.11b made before the Extreme models with 802.11g came out. An Extreme with modem (did they make them that way? Think so, but only for a while) would work.
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Back to the story. If both of your computers are wired, you have a problem in that the ABS only has one Ethernet port. This is OK if you can use wireless for the other computers. If not, you need to find a 4 or 8 port Ethernet switch to expand the one port you have on the ABS to many. I got one of these back then cheap ($20 or something). They are not as common now that all routers have multiple ports.
Since the computers don't all request pages at the same time, the setup works better than you might think.
Right now, you've likely got your Mac slightly confused as to where the Internet is coming from, hence it is slow. I've seen this and it can tough to correct.
Hope this helps.
Now to confuse things. There might be a way to have the Mac use the modem to get the Internet and share the Internet with the PC over the Ethernet connection, but I've never done it.
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Is "dialup" the internal analog modem of the G5?
If so, I also have still problems with it. I wrote a question in this forum, but it seems I am the only one in the world without high speed internet connection.
Here is the link to my question: http://discussions.apple.com/thread.jspa?threadID=291352&tstart=0
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PS: You could search the internet for "Motorola SM56K", and you will find a lot of "nice" comments about this "Win-Modem" alias "Soft-Modem".
PS: I fould something which could be the command language of the modem, but it seems that the Mac-Modem is not fully compatible with the Win-Modem (or not every command has been implemented), i.e. I did not manage to limit the connection speed as I should have been able to. In fact I only managed to limit it to 33,6 kilobits/s, but not to other values. One has to edit the modem script for this stuff.
PS: Somebody who knows a lot about modems advised to select the V90 modem script and not the V92 script, but in my case there was no difference.
PS: There iss a pdf file on the Apple web site describing the AT command set of the SM56k. See http://manuals.info.apple.com/AppleSupport_Area/Manuals/other/UbiSurf_AT_CommandSet.pdf
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In System Pref.\Networking\Internal Modem\Modem, switched to the
--->(v.34).<---
Authenticates MUCH faster too!
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Very slow 3G speeds with internal card on Vodafone network: solved!

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By process of elimination I realised that the only cause of the sudden slowness must be software that I had installed recently. The only software I had added was a wifi utility to detect available networks--open or protected. Unlikely as it sounds, quitting the utility (which I had set to load on startup) made a dramatic improvement in performance.

Firefox won't run at dial up speed

When I reach my monthly data cap I am reduced to dialup speed. When this happens ( this has occured before ), Firefox fails to start. firefox.exe appears in the running proccesses but nothing on the desktop or as an open application in task manager. Why is this, please? and how can I fix it? Am currently using IE.

Firefox should start,even if you are not online, it may then encounter problems trying to open your homepages or previous pages using a slow line. One possibility is that it is having problems as it did not initially shut down correctly.
Have a look at [[firefox will not start]] for troubleshooting advice.

Verizon down half a day, then suddenly free speed upgrade?

Well, this is not a complaint or support, but just curious. I hope its perminant and not temporary
Today 13-Oct-11 I found that the internet was gone for half the day. I got up to use the computer at 10am and notice no connection. Looked at the router and notice there was no dsl signal. Reset the router, even shut it off and still no signal.. Check the phone and there was a dial tone..
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Then sometime around 8 or 9 PM EST, the internet went down again.. and it had trouble connecting... so I thought to myself.. oh no not another outage.. about 5 min later the internet came back... but this time... I got faster speed then I normally get! I thought to myself AWSOME!!
How much faster did I get?
Normal 1784kbps down
384kbps up
Now I remember back then when they offered 3Mbps for the price I was paying, the person on the phone said that the 1.5Mbps was the best I can get for my line.. so I gave up and kept the default one, then after the outage I now got much better speed. I still don't get the 3Mbps.. but I think it was a fair trade... my new speeds are...
New Speed: 2112kbps down
832kbps up
I checked the router and notice that the signal noise is the same nothing has changed, just suddenly more speed. I got OVER 2x the upload speed!! and a 300+kbps speed increase! This came after that weird 5 min of downtime we had.. We have more upload speed then what was given to residentials on the website.. ( can't find it now) Residents suppose to get up to 448Kbps upload and business suppose to get up to 1mbps on there ultimate plan but 768Kbps on the plans below that.
I really hope verizon did not make a mistake and everything will revert back to the old values, otherwise I might have to bug and call verizon to give me higher speeds because I know I can take it..
I just wonder if I reached my router limitation.. The router I have is a Westell 327W that is sort of going bad, was going to bug verizon to see if they will give me a new one, but since I got these much better speeds I don't wanna switch it out now
Here are my router stats if anyone is curious:
Transceiver Information Downstream Path Upstream Path
DSL Speed (Kbits/Sec) 2112 832
Margin (dB) 20.5 10.0
Line Attenuation (dB) 53.0 31.5
Transmit Power (dBm) 17.1 11.9
Since technically the 2112 is withing the 3Mb limit I hope I get to keep it, also I hope to keep the upload speed though I wonder if they set it to high since customers are suppose to be limited to 448Kbps? don't get me wrong I love the new upload. Websites and games seem much faster since we have had problem with people playing multiplayer while someone else is trying to load a video.
P.S The westell 327W Is the first or second gen it is only ADSL and not ADSL2 it is the A90 series.
P.P.S. I did a IP lookup and it looks like its about the same location though I don't know where the nearest co-location is so I assume its based about the area where the IP is?
Also anyone know if verizon has a new 2Mb tier setting? I think I read somewhere, they set you to 1.5Mbps tier or 3Mbps tier, but never heard of a 2Mb tier.
I do have old copper phone wires.. still hoping one day I get to at least 3Mbps.. but until then. I am acutally happy with these new speeds, (hope I don't see new charges and hope it don't revert back to the old 1.5mbps or nerf the upload speed. I kinda like having better upload for playing games with others online.)

Almost the exact same thing happened to me up in Woonsocket. Except DSL came back on at 7pm. First thing I did was check my stats on my Westell W327 A90-327W15-06 (had since 2005):
DSL Speed (Kbits/Sec)     2112     864
Margin (dB)     16.0     10.0
Line Attenuation (dB)     49.0     31.5
Transmit Power (dBm)     16.7     11.9
The margin drops to 14 but the connection speed is still the same!! Was really thing of jumping to Cox (only other choice, if you call it that, in RI), for the past several weeks my speed would drop to below dialup speeds for a few hours a day. I know it's not on my end as they put a new drop from the pole to my house last year replacing the old wire that had been here since at least the '50s!! But if the speed stays I'll stick with Verzion as long as the price doesn't go up again. I noticed they jacked up my DSL portion of my bill $2 again to $33.99 and calling it Internet Extra.

Slow Uplaod Speed

Download speeds are great but my upload speed is really slow. I am on a DSL connection through AT&T on my MacBook Pro. My upload rate is like 25 kb/sec.

kb/sec, or kB/sec?
kb = kilobit.
kB = kilobyte.
25 kb is half normal dialup speeds.
25 kB is 200 kilobit. Most DSL connections have at 384 kilobit upload speeds, though some if they are more than 2 miles from the central office, or are shared with other people in the neighborhood can go slower. The difference, is the DSL provider calls it RaDSL, not dedicated ADSL.
non-Apple routers, shared computers in the same household, web browsers running simultaneously, dashboard widgets can all contribute to slowing down your upload speed.
If you are uploading to anything other than an AT&T hosted server space, you will see slowing down if you have routing problems to the place hosting your file. You can use the Network utility to traceroute your hosting server's domain name (that's the name without the http:// before and anything after and including the first slash) to see if there are any hops with asterisks in between.
Finally, ASCII based uploads of binary files are unreliable at best, and you should use binary transfer if it is anything other than a plain unformatted text file. Boldface, italics, font size changes are formatting that will slow such transfers down, unless it is strict HTML.
Message was edited by: a brody

Infinity speed, 0.2meg

Hi I'm hoping someone can help as I feel I'm being sent round the houses and an unacceptable level of customer service. I'm an infinity customer and when I first got the service I was getting around 30meg but now that’s diminished to 0.5 to 0.2meg – for 3 months approx. I've tested the equipment, hard wired directly to hub, had a line test and was told the problem was external to the home and yet an engineer still had to come out of verify that. Not sure what the engineer did but verified it wasn’t the equipment and when she left she said the issue was fixed but the speed diminished from 0.5 to 0.2meg. BT have been unable to give me an update and even had an outage for a whole weekend a few months back to op it all off – this is totally unacceptable, I mean what exactly am I paying for? Takes me 30min to get through to customer services and they just waste my time doing line checks and tell me to reboot my equipment. Can someone help me get this resolved? Many thanks Ket

i've been exactly the same for the past week... down to literally dialup speeds for now...
Customer service have been worse than abysmal, having actually raised this problem with them 3 times now, only to call up today for an update, 43 minute waiting time later, to be told there are no notes or complaints raised from me since 2011...
Enough is enough... sub standard service, apalling customer service, and being lied to repeatedly about the fault despite be calling 3 times previously for them to do sod all about it.
Will be retrieving my MAC code from them shortly and moving ISP's, this is abominable.

A captive of Verizon

Feb 14, 2014
My troubles have been ongoing since about August of last year, I think. Frequent periods of slow speed, router auto-recycling several times a day, lost internet altogether, and a graph from Speedtest.com that looks like the broken glass on top of a wall. A visit by technician at that time discovered a degraded wire between router and wall. I replaced the wire, things worked for a few months. (I was out of the country for two months in the fall and therefore do not know how my connection behaved for that period. It was running more or less successfully when I returned in November.)
Some months after that visit which prompted replacing the cable, more problems of the same variety: slow speed, frequent router recycling, no connection at all, jagged line speed. The next solution was a new router, to replace my existing one which was, according to what I recall, at least five years old. The replacement worked for some weeks, I think.
Then that router, too, failed in the same ways: slow speeds, recyclings, dropped connection altogether, jagged speed.
This time, one of your techs told me the trouble was with the new router but since I didn't have router insurance with Verizon, I was going to be charged $39.95 for the new new router. Against my instincts, I was finally forced to agree, as she was adamant that her testing had confirmed a faulty router. Considering the trouble I'd been having, I doubted it had anything at all to do with the router. On a subsequent call to Verizon very soon thereafter, I was informed that the lady had been wrong. Since it was Verizon's router, they'd replace it for free. I knew that this had been your policy previously and pointed that out to the first tech, who informed that the policy had changed in the intervening years. In any event, I now have a replacement router for the replacement router and it has behaved as the other two.
Either before or after this incident, a tech came out here to look at my troubles and the end result was, and I think I have his exact words, that he changed my 'meeting point card.' (Yet another house call tech used a different term, an acronym, but I do not recall what it was.) That worked for a few days then back to the inadequate conditions related above.
Somewhere along the line, yet another tech, over the phone, 'conditioned' (reconditioned?) my line, which also helped for a few days. Then back to status quo ante.
This week, yet another house call, this time to rewire things in the junction box outside. He informed that he had changed the wiring such that one of my wall jacks was devoted to the internet alone and that the other jacks would be for phone calls. The next day some rather strange things began to happen -- other than the usual swift collapse of my connection, as always -- my telephone had trouble dialing out or, when it had managed to do so, my keyboard entries were unrecognizable. (I managed to get one call through to your 800 567 6789 number but it refused to recognize my keyed home phone number.) I tried this with two different instruments, connected through that splitter, so it was not a failure of the keypad on a single phone but after that one single success, every call to your number produced a message saying I had not input the '1' that precedes area codes -- but of course I had, several times. Incoming calls had no problem.
I wake with a smile on my lips every day now because I know that some of my lonely, empty hours will be filled waiting with recorded music (always the same, thank you, no disturbing surprises) and keying in the same data, announcing yet again what my operating system is. (How many of your customers change operating systems during an ongoing ticket, I wonder. As you may know, the question about my operating system comes after the question about 'is this call related' to all those pesky calls I've been making these past weeks.)
Via Skype (mercifully it was during one of the lulls when my internet connection worked), I called Verizon to report that brand new effect: I couldn’t make any outgoing calls. Before getting transferred to the tech about my outgoing phone calls, I spoke -- I wish I could give you a count on how many happy times I've gotten to call Verizon in the past few weeks but they've merged into one continuous ecstatic experience -- to a tech about my continuing internet problems. He said they would be sending a team out but didn't say when before transferring me to the chap who would address my phone problems.
In this conversation, it occurred to me that the problem with outgoing calls might be that I had forgotten while the tech was here that I had my regular phone running off a splitter, along with the router, that was, supposedly, now devoted to the internet. Not possible, says this latest phone tech: if that had been true, the phone would not have worked at all. Color me surprised.
I was out for the afternoon and, missing my dear friends at VzTech, I called up to see what was going on. As ever, my internet speed was sloppy. I had moved my telephone to a different jack, to test out my speculation that this was related to my outgoing problem, and it was lucky that this worked, however inconveniently the phone must now be placed, because the internet went totally down for about 15 minutes during that conversation. It was finally restored after two power-downs of the router. It was during this call that I was first informed that house calls could be expected on Friday the 14th, the next day, between 8 in the morning and 9 in the evening. It's certainly convenient that I have nothing better to do than devote 13 hours waiting for Verizon to come up with some new 'fix' which sees me through another few days. Ditto about my car, which needs to be at the mechanic's shop tomorrow, but if I can wait 13 hours, surely it can, too.
This evening, I received a robotic call asking me to call a new number, 866 849 0001, which I did, in order to schedule a repair. The person who answered knew nothing about me or my phone number. So back to the 800 number, more waiting, and when I get through to the latest tech, I'm informed that the earliest they can now get someone out will be in five days.
In the process of all these contacts, I have been promised return calls four times. I have received just one. When this promise was made to me for the third time, I pointed out to the tech that I didn't have much confidence in this, considering that by this time I had not received two promised calls already. She promised me that she would, girl scout's honor, be absolutely sure to call me back. No one did.
I have tried to go 'up the food chain,' to talk to a supervisor but I'm sure you know how easy you make that. (This is a kind of queue management where you throttle the responses so that customers stop entering the queue or eventually give up once in.) I could wait for '20 minutes' or so to speak to a supervisor. (You must have a lot of people trying to get up the food chain if you can't find a supervisor in less than 20 minutes. How many stay in that queue?) Despite the opportunity to listen to that same music and those same irrelevant helpful hints on how to solve my problems via your website, I really just didn't fancy wasting so much more time. (By this time, I'd been on the phone, or trying to be on the phone, with Verizon for about two hours today.) So I asked if I could please have a supervisor call me back. Of course, the tech said, after some verbal arm-twisting.
I wish I could say I was disappointed that I have not gotten such a call but I barely expected it so disappointment can't be the right word. (Update: this morning, the 14th, after requesting a supervisor yet again, a supervisor did call back. He could do no better than five days from now either but at least it was a supervisor. What I had hoped for was one person with a direct phone number whom I could contact and would stay with this until it was solved. Of course, the only phone number is the one I now mumble fitfully in my sleep, 1-800-567-6789. And their robot will once again ask me what my operating system is.)
I can tell you what is disappointing, though -- it's that I seem to be a captive to Verizon; there is no other DSL service that connects to my home. I'd have changed ISPs in a heartbeat if I could.
So it seems you're destined to win this one. You can outwait me; there will in the end come a time when I'll just have to accept the shoddy service because life must have some other activities than talking to, waiting to talk to, hoping forlornly that someone will call, or waiting for another house call.
I am considering moving to an ATT- or cable-serviced area.
Sincerely (wishing I could change my ISP)
[Name and phone number withheld for obvious reasons.)
P.S. Since your robot asks me if I wish to decline to have my calls recorded, which I do not, perhaps someone could spend the tens of hours to listen to all those calls, eh? I'm sure you must have as much free time as you believe I do. I'd skip the elevator music interludes, though.

Some days later now.
Good news and bad news, I guess. After clearing my calendar for that Wednesday all-day appointment, I was informed by a robot on the telephone on Monday night that the appointment had been changed to Tuesday . . . so I cleared my calendar for Tuesday as well. So it was a day earlier -- good news -- but I had now cleared my calendar for 24 to 36 hours, depending on how you count the time I slept.
This time, a whole team of technicians showed up, at least three of them. At least one of them was here for over three hours, I reckon. He/they left with the system running at the nominal rate, 2.90 Mbps.
This 'fix' lasted less than 24 hours. By the next morning, Wednesday, my speed was down to .10 Mbps (about 40% of dialup speeds). The stats at the gateway display showed 480Kbs downstream speed, rather than the slightly over 3.0 Mbps it shows when it's running in the manner I'm paying for. Another house call for today, Friday, has been scheduled -- another 12 hours cleared from my calendar.
I called Verizon again. I no longer bother with the first-responders who answer the phone but go up the food chain to a supervisor immediately. Having talked to around ten of those, I went another level up and talked to a manager. Not all that much relief, naturally, but I did get another round of 'we do apologize. . . .' I have now received enough of those from Verizon to handle a lifetime of sinners.
I have asked first responders, supervisors, and the manager for one person who would stay on top of this and whom I could contact directly. (I have talked to Verizon personnel for hours in the past few weeks. I have waited tens of hours listening to the Muzak overhead.) No luck.
For hours this morning, Friday, my speed has been between .03 to .22 Mbps. I found a website with the emails and phone numbers of Verizon executives. (http://consumerist.com/2007/02/23/14-verizon-executives-phone-numbers/) In this letter, I pleaded to have someone who would see that my issues were resolved and whom I could contact directly. No response yet, but it's three hours later in New Jersey, where the executive I picked is listed as working. Perhaps by Monday.
No doubt it's a coincidence, but less than ten minutes after sending that email, my speed bumped up to 1.54 Mbps, half of what I'm paying for.
It is now 2 in the afternoon, no sign of technicians. But they have another six hours to go. Suppose you had a washing machine under warrantee. Suppose further there had been technicians to fix it when it failed. How much confidence would you have in the fifth house call?
I don't imagine I'm the only one with troubles with Verizon. We are like grains of sand on the road before a ten-ton truck: they won't even feel the speed bump. We have few resources available to us. You could try some PUC but they'll almost certainly side with the truck.
So here's my plan, for what it's worth: I will continue to call, continue to move up the food chain, continue to get house calls from technicians, continue to post this to wherever it seems appropriate, and bombard all the email addresses on that list. I intend for this grain of sand to make some cost accountants' heads explode with what they're 'spending' on me.
One may, I think, be forgiven for wondering, if not suspecting, that these throttles are retaliatory.

Such a farse. I used to have a high opinion of BT'...

We moved house on the 28th. The day of the move, as to be expected the phone and internet was cancelled at the old house and we moved to the new house that same day. Same homehub and everything, even the same type of phone socket that has a dedicated socket for the VDSL cable.
Well, first thing is we had to wait until the 8th of this month to get the phone line activated, which was bad enough and then BT said the internet would work that day but that it might take up to 12 oclock at night. Well 3 in the morning and still no internet. Also the day it was supposed to be activated I caught a BT engineer at the front door, not sure if he needed access to the house or if he was inspecting things outside but he said he would go to the cabinate and hook us all up for internet. He said something about "they" set us up on the wrong cabinate or some such thing and that he would deal with it. I got a call later saying he fixed everything and now it is up to BT to just do the activation on their end. Great... until it also was not working at all the nextday.
I contacted BT and they said the engineer screwed something up or something and they would send 1 engineer out the day after to sort one issue at the cabinate and then they would send another one out the next day to sort something out at the exchange. They assured me that it would be working today (that day in question) and the problem should be resolved by 1 PM and it can take up to 5 hours after that before the internet will start working. What happened? NOTHING.
Still orange light on the homehub and a flashing red icon at the bottom, same as it had been since we moved in.
So cut to yesterday, I contacted BT again and the technician or who ever he is did all kinds of tests, had me turn it off and on, reset the settings INCORRECTLY the first time by having me turn off the homehub and hold the reset for 20 seconds which did exactly nothing. He said everything should be working, but it wasn't. He said he would call me back in 6 hours... So about 6PM he called me back and went through the same proceedures again and I told him the settings were not reset last time so should I try leaving it powered on and perform the reset? He said errr yes try that. My god, so it reset and I found the plastic card with the default credentials and info to get back into it. It was still not working.
So he said it has to be the homehub that is the problem because he said he can tell it is all connected correctly and he said it "has" and internet connection, but I don't have a high opinion of his skills because of my experience. So now it's 6 PM yesterday and he orders me a new homehub which means I have to wait even longer, wait Saturday, wait Sunday and maybe Monday I might get the homehub.
This homehub I have is already the second one because for some reason it stopped working and BT had to replace it. Now I need a third one? Really?
I am just so sick of the whole thing. I have not had my own internet connection since the 27th of last month. If there were other ISP's that were similarly priced and didn't have speed capping I would honestly move my internet away from BT.
I am really frustrated and angry about this. It has been nothing but one big bungle after the next. Delay after delay.
I am barely surviving on BT WiFi with a weak connection that barely gives me dialup speeds when it actualy works and I have to now wait till Monday and hope I get the new homehub and that it resolves the problem.
What can BT do for me to compensate for all this massive waste of my time and extra delays stacked on top of delays? Everything I do is online, I research online, I communicate online, I watch videos online, I'm a youtuber and I cannot put out videos on dialup speeds that keep dropping. I'm just really tired of all of this nonsense with the internet not working. Then to add insult to injury, according to BT's official speed tests I won't even get half the speed I pay for. I pay for 76 Mbit and they said I might get 22-30 Mbit.
Please, someone from BT give me some good news, a resolution, compensation, proper speeds, something... Last time I had an issue I mentioned it on the forum here and a BT person asked me to click some link in their profile and provide my info there and I actually got a phone call and the person sorted out my problem. I am really hoping to get some positive outcome on this also.
Solved!
Go to Solution.

I have no wired connection any longer. I used to have a wired connection at the old house till the engineers wiring broke down due to how they wired the house up and then a new engineer came out, cut the data extension out of the loop and forced me to use wifi, which I despise. So now I am at the new house I still have no wired connection, I cannot just go putting wires everywhere. Honestly, at this point, after considering the delays, BT's engineer doing a cowboy job with the wiring and then charging us £130 to fix their own screw up and leave us without a wired data extension, coupled with messing me around on the phone delaying things while they "investigate" for 6 hours... Even if I were to get even 50% of the speed I am paying for I am almost certain to ditch BT infinity at the earliest available time, which is late this month based on what I was told before we moved house. They specifically said after that date that if I wanted to switch broadband providers I could and not incurr any charges. So after talking it over with everyone in this house we are in agree ment that we no longer want BT internet. It is just a confluence of problems on top of problems delays on top of delays and then realising about the £130 over problems caused by a new BT engineer fixing the BT cowboy wiring job which broke down and cut the phone and internet off in the process. I am just numb at this point. I honestly do not know if BT could do anything at all to keep us as a broadband customer at this point. Pretty much stuck with them for the phone line due to a new 12 month contract initiating since moving in, but soon as the internet contract expires, we'll almost certainly switch to virgin media.
As soon as I explained the situation to the rest of the people in this house, they wanted to ditch BT internet right now till I told them the contract is not quite up until later this month.
Back before the BT cowboy wiring job screwed up, I had nothing but priase for BT. Price was great, download was about 75 Mbit, upload was about 18 Mbit, everything was smooth, ping jitter was almost nonexistent and very over all stable. My opinions are entirely upside down now. Speeds are going to be bad by official "accurate" estimates, fees for them fixing their own mess, delays in getting internet up and running at this house.
My god. After this, I will gladly put up with lower upload speeds and peak-time speed throttling from virgin media if it means I get an actual fast stable connection again.

Can I bond two conections together in one MacBook Pro?

I am at the beach for a week, and in desperarte need of some conectivity. Although I haven't used it in a while, I have the Apple Modem, and can get in using that alone at ~52k using traditional dialup speeds (Ugh!). I had forgotten how slow that is!!! I also have my Verizon V740 data card which functions about at the same level in the absence of EVDO in my location, using the 1X network.
Can I bond these two to get >100k downloads?
Thanks

Very doubtful... requires the ISP(s) cooperation and stuff on their end to get it done... and haven't seem Mac SW to do it on our end for years.

Calling an (External) Java Program

I know how to call methods from external classes, but how do I launch a self-contained program from one of my applets?
DL

Have tried searching, but it takes a long time on this
connection - the best DialUp speed I can get is 28.8
and most of the time is 14.4.Well, you managed to download the SDK so why not the documentation? It must be hard to work without it.
To start an external application try one of the exec methods of java.util.Runtime.

Dialup speeds

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