Difficulty changing icloud email address for ipod touch 4thG

hi on the ipod touch how do you change the email address for the icloud because the area is greyed out, i want to change the address because the account was hacked and is unusuable now i have a new email address but it wont allow me to change the address

Welcome to the Apple Community.
Firstly, you need to change your details with Apple,  Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

Similar Messages

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    See:
    Frequently Asked Questions About Apple ID
    I really do not understand what you want to do.

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    how do i change the email address for my icloud account on my 4s. when i sign in on line it is my new email address so i thought it would change automatically but obviously not!

    Settings>iCloud...scroll down...delete account. Then setup iCloud with your new ID.
    You can't change the Apple ID for your iCloud account, you have to delete it.

  • I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

    I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help

    OK...now I appear to 'progressed' I changed my email address back to original on Apple id and then was able to delete icloud account. Apparently I couldnt do it as it kept requesting password  when I entered passsword ( both old and new one, it wouldnt accept it as it had my old email address in ) It didnt do that on ios6 . Anyway I deleted account, but now I tried to login in with my new id/password and it says unable as already in use!!! More help needed please! Its a nightmare!!

  • How do I create a new icloud email address for my apple id?

    Hi there
    How do I create a new icloud email address for my apple id? My original email address is associated with my previous employers.
    When I send email from my Macbook, it seems as if I still work there, which is a problem.
    I would like to use the email address that I created for my iPad.
    When I login with my appleid (for my macbook) I keep getting the old company one, not the new one.
    Is there any way of resolving this? I
    Thanks
    Kelvin

    Welcome to the Apple Community.
    Providing you aren't trying to change you Apple iCloud email address you can make changes at My Apple ID

  • I recently had to change my email address for the Apple ID and now when the App store comes up it still asks has my old email address and no password will work.  What should I taccepts it all fine as does facetime.  Help?

    I recently changed my email address for the Apple Id and it was accepted but now when the App store comes up it still shows my old email address and no password will work.  iCloud and Facetime are fine.  Don't know why it stays there or how to alter it.

    1. Sign out of old ID
    2. Sign in with new ID
    Settings>AppStore>Apple ID

  • I changed my email address for my Apple ID but my phone doesn't recognize my new email it keeps asking for my password for my old email

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    Hello TirEoghain,
    Thanks for using Apple Support Communities.
    First I would like you to try the instructions below to sign out of your iCloud account, and then sign in with your new Apple ID.
    iOS 6 and later: Go to Settings > iCloud.
    If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
    If you're still signed in with your previous Apple ID:
    Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
    Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
    Scroll down and tap Delete Account, then tap Delete to confirm.
    Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
    Enter the password for your previous Apple ID.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Return to Settings > iCloud and sign in with your new Apple ID.
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Take care,
    Alex H.

  • Forgot to sign out of old id and changed icloud email address and cant sign out of find my phone

    I have a iphone 4s and changed icloud email address and forgot to sign out of find my phone. How can I turn it off to change to the new email address that I changed in icloud?

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • Change the email address for my apple id

    I changed the email address for my apple id online using "Manage Your Account." I changed it as well on my iPhone. How do I change the apple id on my mac? I've gone into system preferences - I cloud but can't see how to change my apple id.

    You will have to sign out of iCloud, then sign in with the new Apple ID. Same with iTunes and the App Store.

  • Can I use my iCloud email address for my apple id?

    Can I use an iCloud email address for my Apple ID?

    Yes. An Apple ID can be any legitimate email address.

  • I have an iCloud email address on my iMac. How can I create an icloud email address for my wife on the same computer?

    I have an iCloud email address on my iMac. How can I create an icloud email address for my wife on the same computer?

    If all you want is an additional email address you can create up to three 'email aliases'  - these are additional addresses (not accounts) which deliver into the same inbox as the main account.
    You should be aware before you start that once you've created an alias you cannot turn that address into a full iCloud account, move it to another account, or reactivate it if you delete it.
    More information on aliases here:
    http://help.apple.com/icloud/#mm6b1a490a
    If you want to keep her email separate from yours she will need to create a new Apple ID, and use it to create a new iCloud account either on a separate computer or on a separate User Account on your Mac.

  • I am trying to change my email address for an Apple ID and it is saying that it is already in use. I then sign in with that Apple ID and it says that the account is not set up yet, I don't want to set up the account, but I do want to use the email address

    I am trying to change my email address for an Apple ID and it is saying that it is already in use. I then sign in with that Apple ID and it says that the account is not set up yet, I don't want to set up the account, but I do want to use the email address in my original Apple ID! HELP!

    Welcome to the Apple community.
    Once you have created a rescue address, you cannot delete it, nor can you change it to the same address as used by your ID. There are numerous providers you can get additional email addresses from, such as Hotmail, Yahoo, Google etc etc.

  • Can someone please help i cant connect to itunes from my iphone 4 ,,i had an iphone 3 and when i got my iphone 4 i changed my email address for new itunes account and my old phone which hubby uses

    Can someone please help i cant connect to itunes from my iphone 4 ,,i had an iphone 3 and when i got my iphone 4 i changed my email address for new itunes account and my old phone which hubby uses is changed aswell ..for some reason i cant update my apps off m iphone & in itunes via pc it will say apps are all up to date but i have 25 apps that need updating please can someone help ,, i can download a new app but i cant update existing ones ,,,
    very frustrated iphone user !!

    Changing devices is no reason to create a new Apple ID.
    All content purchased from iTunes is permanently linked to the Apple ID it was purchased with.
    To update apps purchased with the old ID, you MUST sign in with that Apple ID.

  • HT5312 what do i need to do to change the email address for when i try to reset my password for my account?

    what do i need to do to change the email address for when i try to reset my password for my account?

    Welcome to the Apple Community.
    Start here, change your country if necessary and go to manage your account.

  • HT201363 i want to change the email address  for resetting my security answer.is there any possible way?

    Help .changing the email address for the security answer

    Hi William0413,
    If you are talking about changing the rescue email address for your Apple ID security questions, you may find the following article helpful:
    Apple Support: Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Regards,
    - Brenden

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