Difficulty sharing screen--grayed out

I set my mother-in-law up with a Mac Mini so that I could troubleshoot problems when she needed help. The ability to share screens via iChat is the main way we want to do this.
But when we were both on iChat, the ability to share her screen was grayed out. Under her video menu, "Screen Sharing Enabled" is grayed out.
Anyone have any idea what the problem might be? I can successfully share screens with others.
Is it an issue with the Mac Mini? Is a video camera and microphone required to share screens?

A Camera or Mic is not required to Screen Share although the Screen Sharing in iChat does include an Audio feed.
I have tried turning Off Share Screen option then selecting Microphone Enabled which in fact then Disables it. I can still turn On Screen Sharing again.
There is also a Show Audio (Video) Status (in the View Menu) which turns the Buddy Video and Audio icons Off. But these do not seem to effect things either.
Does she have System Preferences > Quicktime > Streaming set at 1.5Mbps ?
She will need to Restart iChat if she has to change.
Having said this, in Leopard if left at Automatic, iChat would be limited to 384k anyway which would be fast enough for Screen Sharing.
At this stage I am at a bit of a loss as to a Fix per se.
I would get her to try a Restart of the computer whilst holding down the Apple Key + ALT PR keys together until she hears three start up Bongs.
9:22 PM Friday; July 11, 2008

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    Hi there-
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