Digital Copy no longer showing in purchased movies

Hello,
Last September I redeemed the Digital Copy code that came with the bluray of Star Trek: Into Darkness.  The movie downloaded and was also available on all of my devices via iCloud.  It has been in my purchased movie section of iTunes until recently, when it just disappeared.  Other movies I have redeemed via Digital Copy are still showing up.  I have been in touch with iTunes Store support chat and they said that they do not support Digital Copy movies even after they have been redeemed (obviously that was very surprising to me since it is technically an iTunes purchase, but just prepaid).  Does anyone have any ideas how I can restore this Digital Copy movie to my account?
Thanks.

It's possible that the distributor isn't allowing redownloading for that film - from iTunes in the Cloud, iTunes Match, and iTunes Radio availability :
1Some previously purchased movies may not be available in iTunes in the Cloud.
You can view the purchase history on your account (which should show the film if was redeemed on that account, my digital redemptions show on mine) by logging into it via the Store > View Account menu option on your computer's iTunes, on your account's screen there will be a 'Purchase History' section with a 'see all' link to its right - unfortunately it's not searchable.

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