Digital download code not recognized as valid

I'm trying to download a digital download that came with a DVD purchase, but iTunes gets giving an error of: The code you entered is not recognized as a valid code. Any help would be appreciated.

I can tell you that you can submit the information but you may find out like me and many others here that it a waste of time. I got $30 lost because of a bad pack of iTunes cards and from what I seen here many people have the same problem as these $30 pack from apple fail to work most times.
https://discussions.apple.com/message/17142557#17142557
https://discussions.apple.com/message/15248543#15248543
https://discussions.apple.com/message/15939881#15939881
https://discussions.apple.com/message/17097214#17097214
https://discussions.apple.com/message/6481772#6481772
https://discussions.apple.com/message/15223646#15223646
That's just some of the cases I found here, after reading them I did something I would think no one would have to do for a company like apple. I did a look up on there iTunes for consumer reports and found this site. So now I am more worried. I won't be getting iTunes gift cards anymore, I will tell people to buy me visa. I'm also happy I never gave iTunes my bank account either after what I read there of people getting bill 500 - 900 in a day when not using there account. Keeping my MasterCard because if something like that happened it easy to report it and solve the problem.
All I can say is, good luck and don't give up as apple needs to fix this system they got.
http://www.consumeraffairs.com/computers/apple_itunes.html

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    I can tell you that you can submit the information but you may find out like me and many others here that it a waste of time. I got $30 lost because of a bad pack of iTunes cards and from what I seen here many people have the same problem as these $30 pack from apple fail to work most times.
    https://discussions.apple.com/message/17142557#17142557
    https://discussions.apple.com/message/15248543#15248543
    https://discussions.apple.com/message/15939881#15939881
    https://discussions.apple.com/message/17097214#17097214
    https://discussions.apple.com/message/6481772#6481772
    https://discussions.apple.com/message/15223646#15223646
    That's just some of the cases I found here, after reading them I did something I would think no one would have to do for a company like apple. I did a look up on there iTunes for consumer reports and found this site. So now I am more worried. I won't be getting iTunes gift cards anymore, I will tell people to buy me visa. I'm also happy I never gave iTunes my bank account either after what I read there of people getting bill 500 - 900 in a day when not using there account. Keeping my MasterCard because if something like that happened it easy to report it and solve the problem.
    All I can say is, good luck and don't give up as apple needs to fix this system they got.
    http://www.consumeraffairs.com/computers/apple_itunes.html

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