Digital Fax to Folder Setup gives error message unable to establish 2-way communication with device

Question

Digital Fax to Folder Setup gives error message unable to establish 2-way communication  with device. I can s end a Fax and I can print documents. I can also, now, scan to computer. I have changed the phone line twice, restarted the router, restarted the computer, and made sure the front panel was lit when setting up the Digital Fax folder. I am on a Homegroup network, with both wireles and ethernet computers.  When I view the network, it sees both computers (wireless laptop and enthernet desktop), the printer, scanner, and router (VerizonDrive). I recently had to reinstall Windows 7, where Digital Fax to Folder Setup previously worked, and now it doesn't.  The network shows up as Network 3. When I try to view the network map, I get the error message that Windows cannot create the network map. Responses from other devices on the network are delayed or there is an  incompatible router on the network.  What am I doing wrong?

Answer 1

Hello @JiffyFingers and Good Afternoon
From what you have described, and from the work you did on another thread, I believe you'd get better assistance talking to either Microsoft or your router manufacturer. With not being able to create the network map, that's something a bit more intricate than digital fax setup
You can have a look at this Windows cannot create the network map. Responses from other devices on the network are delayed or th... Microsoft thread as well, and you may be able to figure it out from there.
Hope that helps, have a great day!
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**MissTeriLynn**
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