DirectTV lack of support for Apple TV channels

Is there a common site to file a complaint with DirectTV over the lack of support for AppleTV channels? Or do I have to go to each channels site?
Thanks for any help!
Regards,
-Brian

Welcome to the Apple community.
The Apple TV 1 is very much different than the later Apple TV is. For a start it doesn't support homesharing or airplay. It doesn't have many features of the later Apple TV is such as iTunes march, MLB, WSJ, photo stream and others. Additionally, it does not support re-downloading of TV shows and movies (US only).
It's also plays lower resolution video only.

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Can Apple comment on their lack of support for burning CD-TEXT?

Can Apple comment on their lack of support for burning CD-TEXT?
I've been getting the runaround from the support people. They said to resolve my issue check out the following kb articles. The articles were aimed at giving me more information about ID3 tags and formats that I care about. I just want my burnt cd's to work in my CD-TEXT capable cd player.
I've done this using alternate software packages so I know my hardware supports it. I'm really looking for a complete solution for myself (techie) and my wife (non-Techie) to use and make us both happy. I have to admit, this really bothers me.
I know I'm not the only person asking about this. Please add the support for CD-TEXT to I-Tunes.
Thanks
Windows XP
Windows XP

Apple people don't comment here, it's a user to user forum.
But you've got me interested. CD-TEXT, what is it? Should I just look it up in wikipedia or do you have a better explanation of what it is you're after?

Lack of support for Canon G7 and G9. Alternatives?

I am really disappointed about the lack of support for the Canon G9, and looking at the list of compatible cameras (http://docs.info.apple.com/article.html?artnum=306835) I notice that Canon G7 - even if it does not have a RAW format, is not supported either.
I am thinking that the purchase of the G9 may have been premature and that I may need to sell it and get another cam that is supported by Apple/Aperture.
What would you guys do? Is there a cam out there similar to the G9 at the moment that has a Apple-supported RAW format?
Best regards,
Kjell Are Refsvik

I think the camera closest to the G9 that has RAW support from Apple are the Panasonic DMC-LX2/Leica D-Lux 3 twins. Don't know where you are, but in the US, the Panasonic costs about $400. 10MP, 28-112mm (35mm equivalent) Leica lens, very compact body, and RAW output. The Leica costs $599, and has that classic look.
I don't know much about that cameras, but you may want to investigate.
Message was edited by: rkkwan
Message was edited by: rkkwan

[svn:fx-trunk] 11454: ASyncList class ASDoc change: added explicit warning about the lack of support for re-inserting pending items .

Revision: 11454
Author:   [email protected]
Date:     2009-11-04 18:17:33 -0800 (Wed, 04 Nov 2009)
Log Message:
ASyncList class ASDoc change: added explicit warning about the lack of support for re-inserting pending items.
QE notes:
Doc notes:
Bugs:
Reviewer:
Tests run:
Is noteworthy for integration:
Modified Paths:
    flex/sdk/trunk/frameworks/projects/framework/src/mx/collections/AsyncListView.as

When I try to open Safari I get error message: Safari - Alert Suspicious Activity Might Have been Detected. Major Security Issue To fix it please call Support for Apple 1 800-680-4131 (Toll Free) immediately!

Started to get pop ups when tried to open a video on face book. Directed for a download of MPlayerX-2.dmg and did attempt to install but never got video up/.
Error message also states to
To fix it please call Support for Apple +1 800-680-4131 (Toll Free) immediately! and also gives out a web site of http://mac-online-support.com

You may have installed the "Downlite" or "VSearch" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the support article, you may also need to remove this item in the same way:
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This malware is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked.

Flash Builder 4.5 support for Apple iOS

Hi All,
Its really good to hear that FB 4.5 has come with support for Apple iOS. Out of my curiosity I tried downloading the latest FB 4.5 trial version and create a sample mobile app , but to my surprise 'Apple Platform' was not listed under 'New Flex Mobile Project' wizard and appears only under 'Actionscript Project', Can anybody there help me in craeting a flex mobile project for iOS?
Thanks.

Dear Flexer,
At this time, you can only create an AS project for iOs.
I heard, that whis realease of Flash Builder 4.5 you can create mxml
project for all plateform.
Best regards
Isabelle LOYER
InterSystemes
20 rue de Montubois
95840 Bethemont la Foret
Tel : 33 +1 34 69 22 66
Fax : 33 +1 34 69 26 28
email : [email protected]
www.intersystemes.fr
www.intersystemes.net
Le 20/06/11 10:29, Arun Ganesh a écrit :
me to waiting for the response
>

Lack of support from Apple re iTunes.

For 4 weeks now I have been trying to get help from Apple and I have been sent from pillar to post!
Initially, after downloading the latest version of iTunes, I found that I could no longer purchase any music. I was receiving: "An unknown error occurred (0x80092013)" but after some 3 weeks, this changed to, "We could not complete your iTunes Store request. An unknown error occurred (-1202)".
I have searched for help on the support community (more helpful than Apple) and followed all the suggestions offered to me - but still no luck. NOW Apple tell me that it's not their fault, the problem is my end and they tell me to phone and PAY MORE for their Technical Support Team to fix it! See my latest reply below:
"As Sue has mentioned Apple cannot fix this for you because it is related to end user settings on your computer. I did speak with my manager and our engineering team, and they advised that all relevant information that is available to the iTunes Store Staff has been provided, and the next and only available step to assist with this resolution is for you to contact the Apple Care Technical Support Team, and see if they can help. The iTunes Store has exhausted all options and provided all information that we have available.
A technical Advisor will be able to tell you about Apple's complimentary and fee-based support options as well as assist you in determining what option might be most helpful in this case. To contact them directly please call:
(44) 0844 209 0611"
I replied thus:
"I do not believe I am reading this!
Everything worked perfectly until I updated to the latest version of iTunes - and, NOW, you are telling me the problem is at my end?
What about the hundreds (if not more) who are having similar problems? What about all the money I've spent on 3 products - not to mention all the songs I've purchased?
Why can't I access Apple Care Technical Support online? Couldn't they access my system if I give the required permission?
Why should I have to pay more (in reference to your "fee-based support options"?
I have already spent more than £60 downloaded suggested "fix" programmes and none of them helped.
Do I need to take legal action?
I am thoroughly disgusted with your total lack of care for a loyal customer!
Martin Mahoney."
PLEASE SHARE with as many as possible as I am sick and tired of big-business being able to just wipe their hand with their customers' problems (once they've got our money).

No problem, I could probably have struck a better tone. Couple of months away from 50 myself and don't always have the patience that I used to...
Ouch on the Speedy PC Pro front.
Believe me, I've been there. Beating my head against a brick wall, trying my own ideas and the ones I can find online, and nothing works. Sometimes we have to put the problem to one side and come back in a new frame of mind. Set yourself a time limit and know from the outset that you might not be successful in that session, that way it is not so frustrating if you're still no further forward at the end of it.
The essence of the posts I've tracked down so far is a suggestion that your PC either can't see the correct servers to talk to, or having found them has decided they can't be trusted and therefore doesn't let iTunes do its thing. As I say this isn't an issue I've ever had, or read up on, so I don't have any instant suggestions for what to do next, but I will keep my thinking cap on.
One of the linked threads I read mentions "an ongoing issue that Apple are aware of". It is best to take these claims with a pinch of salt, but there may be an identifiable common cause that is affecting you and a (relatively) small number of other users. Apple tend not to make pronouncements but they do keep working on improvments. Just because they can't/won't troubleshoot with you on an individual basis doesn't mean they do nothing. You might find the next build of iTunes fixes things for you regardless of what you do in the meantime.
Your existing content isn't lost to you. It will still play in iTunes or on your Nano, and you can still import CDs to your library.
tt2

Hugely disappointed with Apples lack of Support for iPhone 3G

I am so very disappointed in Apples lack of response or help regarding the OS4 and iphone 3G.
Originally a hugh support of Apple's philosophy and product, I find myself questioning their values and ulterior motives.
Currently, I have an iphone 3G 8GB. It worked like a dream until I installed the OS4. Like other forum members, my phone freezes, sputters, chokes and does all sorts of unusual oddities. I have gone to the Genius Bar at Apple only to be told that, it works fine for everyone else, excluding me and that basically, there is nothing that they can do about it.
I bring to their attention that on the actual Apple forum, there are others' like myself complaining of the same things! The response I get is that, people on here are not genuine and that you can't believe everything you read. Are they for real? The other responses that I get is to, reboot 3 to 4 times a day, restore, restore to factory, and to wait for the update of OS4.
But if OS4 is the culprit then how can it accommodate my iphone 3G?
Oh and the best response I get from the Apple store is, "if you are unhappy with your phone, you can upgrade to the iphone 4"!
Just recently, I did as told, and updated the OS4 on my phone.. and guess what!? It is worse off than it was previously. I just find it ironic that Apple refused to acknowledge the fact that this operating system (OS4) is rubbish for 3G users.
IM STILL WAITING FOR APPLE TO MAKE IT RIGHT

I can only agree with the above. My iPhone 16gb was fine and after my Wife my best friend to be honest. I've never had a more useful piece of i.t. kit and it's really made a difference to my lifestyle.
My wife's is still on 3.1.2 and comparing our two phones mine *****. My fault for not listening, but you sort of trust Apple until they let you down. OS4 was total crap, 4.0.1 still poor. It's barely faster and several thumbnail photos have gone from the camera roll. Listen to us Mr Jobs!!!
Your iPhone is not like normal phones. Your customers do not simply discard it for a new one, they may well buy a new version, but the old one will pass between family and friends and still be expected to function well many years hence. My current phone is earmarked for my son, my wife's for my daughter and so on as we renew our contracts. We EXPECT these things to work properly, and if you want loyal Apple customers to be retained you must support your older models fully.
A 10 year old with his Dad's old 3g used as an iPod, will be more likely to get a newer iPhone or iMac later on.

Lack of support for rosetta in Lion

with the lack of support in Lion for Rosetta (so the rumours go) how am I fixed with my epson 2400 scanner an HP 5552 printer?

You should look at the current drivers available for both devices, if they're supported in Snow Leopard upgrading to Lion should probably will not affect them however we won't know for sure until Lion is released. You can find the devices currently supported at:
http://support.apple.com/kb/HT3669
BTW I don't think Rosetta has anything to do with drivers for scanners and printers. If you are using Epson and HP software that was written for PPC based computers then you may have a valid concern. You can always voice your concern at www.apple.com/feedback.
Roger

Unbelieveable lack of support from Apple (error -50 issue)

Well I've just updated iTunes again and of course, I still have the -50 error trying to download the video I purchased over a month ago. That's at least 3 or 4 releases of the software and still no fix. And before somebody recommends that I do the things mentioned on this forum (like deleting the .tmp file and rebuilding your music), I've done all of those. Also, I purchased a ringtone the other day for my iPhone and it downloaded just fine SO THE ISSUE IS OBVIOUSLY RELATED TO iTunes and a large (over 2gig) video file and has nothing to do with my computer.
What really gets me is that I've posted more than once on this subject, along with other people, and have absolutely no support from Apple. Oh well, at least I have a $100 voucher I can use for something. Maybe I can get my $10 back for the video I paid for....
I also have a mac Mini so I really consider myself a good Apple customer. To bad they don't really seem to care....
Andrew McIntyre

Just a thought,
have you tried deauthorising your account and reauthorising?
don't know if it would work but just trying to help

Colors Lack of Support for Nvidia!

I switched to Mac for the sole purpose of using "Final Touch"..shortly after it was purchased and is now Color. I bought the new studio package and loaded it all on my Workstation. Low and behold...no support for Firewire out!!...so I will have to buy an AJA earlier then planned...and I can only get 8 bit color renderning depth in settings regardless of footage quality, bit depth, resolution, or codec. My system is a Dual Quad Core 3GHZ so 8 CPUS "Octo Mac" with 9GB of RAM and 2 TB RAID storage with a Nvidia Quadro 4500! It's rather frustrating that the highest end system apple can make is crippled in Color and I have to get a lesser system (ATI card) to make it run optimally. Any answers? I purchased the Quadro because I work in Maya...but now I think I will have to save the $1400 difference and get the ATI card so I can work in a higher bit depth , and afford to purchase a High end AJA card for output. Any ideas or answers?

Hello,
i posted another thread about the limitation of 8bit color depth and no realtime playback and found out that it was the same problem. We had a nvidia card installed. I just installed the app on a 8core intel with ati x1900 and it works impressivley well. Perfect playback and performance. We are putting primary, 3 secondaries with super soft gradients and a pan and scan plus output correction and the systems delivers still 22fps in 2k dpx sequences. Quite amazing. But yes, nvidia gave us 8fps with an uncorrected image.
Get the x1900 it will make you happy.

Lack of support for rented movies

Last night I rented a movie from the AppleTV. It appeared to download okay. But when I tried to play it, all I got was a white screen.
I immediately tried to call Apple support. After a few minutes with the voice response system, it told me they were closed – call tomorrow. Why didn’t the voice response system say that at the beginning?
I called early next morning (6:30am PDT). After navigating through the voice response system, I got a technician who asked for my AppleTV serial number and verified that I had an AppleCare agreement. After about 20 min of research, he told me to unplug the AppleTV, wait 30 sec., then plug it back in and see if that fixes the problem. Well, it did – I could view the movie. He told me the problem is due to the way the firmware handles an HDMI connection – but only with rented movies. What??? The technician then said “good, we fixed the problem you’re good to go.”
I said not so fast – and asked how Apple was going to compensate me for going through the motions of downloading a rented movie, trying to troubleshoot and calling in (only to be told I was SOL), spending 45 min the next morning, and never being able to see the movie due to an Apple hardware problem. The technician put me on the phone with his “supervisor” - again a 5 min wait on hold.
The supervisor asked what was the problem – since I still had 12 more hours to watch the movie (we were talking at 6:30am). Then she had the audacity to say there wasn’t a “technical problem” since un-plugging the AppleTV reset it and I could now see the movie. I told her that I wanted to watch the movie last night and there most certainly was a technical problem at that time - i.e., white screen. She reluctantly said that she would “try” to get me a refund for the movie.
I then asked her how was I suppose to get support in real-time for AppleTV download issues? She again reiterated that their hours are 6-6 and they don’t accept support calls after 6pm PDT. She asked why I didn’t go on-line and seek help on the Apple Web site. Excuse me? I was sitting down to dinner with my family who wanted to watch the rented movie. Going off to a computer to research an Apple hardware problem wouldn’t have been politically correct under the circumstances.
I also told her that the technician wouldn’t talk to me without evidence of a AppleCare support agreement on the AppleTV. Hey, a rented movie wouldn’t play. Why do I need an Apple support agreement to merely get what I paid for? I asked, what if I had just purchased the AppleTV, how would I solve this sort of problem? She said that I could have paid a one time $49 support charge to get someone to tell me to unplug the AppleTV. Mind you, that’s a $49 charge to see a $4.99 movie due to a known problem with Apple’s firmware. Unbelievable!
Given the frustration of not getting the movie to play (at dinner time), no realistic support to fix the problem, and the baffling conversation with Apple’s insensitive support manager - all I was offered is someone will “try” to get me a refund.
Okay, this won’t happen to me again. Because I won’t be renting or downloading movies from Apple’s service. Sorry I bought the AppleTV - wonder if I can get a refund for it?

I agree the OP could not have known to restart the device but I do rather think their expectations after receiving help were unrealistic.
From the Applecare diagnosis it was an issue with the tv that led to the OP being unable to watch their movie when they wanted, not the rental, and technically one would need warranty or Applecare to receive phone based support for the tv.
I accept it was unfortunate the OP's experience wasn't as it should have been and that it was made a little worse by not being able to speak to someone out of hours, although I do see the need for staff to verify that Applecare has been purchased with each caller.
At the end of the day, the OP's issue was resolved and their was no financial loss to the OP. These things happen, it's unreasonable to expect, or fulminate over not getting, some form of compensation, (although it wouldn't be unreasonable to ask for the rental for free without expectation). What sort of compensation does one thing you would get from Canon if your video camera broke down in the middle of filming your sons graduation day ceremony.

Are ERP Sales Orders supported for B2C Web Channel Scenario in CRM 7.0?

Hi Experts,
We are on CRM 7.0 with ECC 6.0 as backend system.
I just want to know whether the third party tax system (Vertex or Taxware) is mandatory for B2C WEB Channel implementation??
Without using a third party tax system, how can we configure tax for B2C web orders?
We have ERP sales order concept in 7.0. Will it support B2C scenario???
Regards,
vasu

Hi Ram,
-- Tax is configured in ECC using conditioni technique. They are not using any third party taxware/vertex system for this.
-- R/3 pricing procedure is intended to use for B2C transactions in Web channel and the pricing procedure refers to tax calculations. Even in B2c also they want to continue with the ECC pricing procedure.
-- The Requirement is to have pricing along with taxes and freight in the webshop, so that the consumers can pay the total amount using credit card as it is only the payment method available in the b2c Shop.
in the document "CAUSTAX_4.0" it was mentioned that use of third party system is mandatory for B2C scenarios. The relevant text is copied below.
As of CRM 3.1 and above, SAP provides a solution allowing you to use SAPu2019s jurisdictional tax method to calculate taxes.
Note: The use of external tax systems remains obligatory for B2C scenarios. However, if you are calculating tax in other scenarios and do not use external tax systems, this solution is applicable.
The solution consists of customizing changes in both R/3 and CRM. Even though you must make some changes in R/3, the basic process of calculating jurisdictional taxes remains the same. In CRM, the Transaction Tax Engine (TTE) calculates tax and you must configure it for the jurisdictional tax method.
My question is can we configure taxes in B2c shop using ECC pricing procedure? If yes, please provide the high level process steps.
thanks in advance
Srinivas
Edited by: Srini Sirasapalli on Jul 6, 2009 12:40 PM
Edited by: Srini Sirasapalli on Jul 6, 2009 12:42 PM

Is there support yet for PC high DPI displays? I see there is support for Apple....

Have been a user of Photoshop Elements for many years. Presently have version 12, which is unusable on my Dell XPS 15" with 4K Ultra HD display. I found a statement somewhere on Adobe's site that there is support for HiDPI displays from Apple, but no mention of Windows machines. Scaling, changing resolution, etc. doesn't help - the icons are tiny and can't be seen by my eyes without squinting or a magnifying glass. I don't want to switch programs but will if support isn't there for displays like mine that are more common every day.....

Yes, in PSE 13 but definitely do the trial first to see if it works well for your display.

HDMI CEC support for Apple TV

When will HDMI CEC support arrive Apple TV? HDMI CEC is a must have for every HDMI connected device. Apples TV remote is horrible and with only one remote the TV experience will be much better.

Yes, not much more to do than just tell Apple what we want. If you did find this thread in search of CEC support for the Apple TV? Please take the time to give Apple feedback, where you ask for this feature. Using this link:
http://www.apple.com/feedback

DirectTV lack of support for Apple TV channels

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