Disabling Smart Quotes in FrameMaker 7.2

Hi,
My team uses FrameMaker 7.2 to create and edit DITA XML files. We recently noticed that the smart quote feature inserts non-printable characters in our XML content files. Our help system cannot display the characters properly, and so we've started to search for and replace the smart quote characters with straight quotes (outside of FrameMaker).
The smart quote characters seem to be defined in the maker.ini file.
; Smart Quote Characters
; SmartQuotes \xd4\xd5\xd2\xd3 ) English curved quotes
; SmartQuotes \xe2\xd4\xe3\xd2 ) German-style quotes with base quotes
; SmartQuotes \xd5\xd5\xc7\xc8 ) French-style quotes using guillemets
; SmartQuotes \xd5\xd5\xd3\xd3 ) Swedish- and Finnish-style quotes
; SmartQuotes \xd4\xd5\xd2\xd3 ) Italian curved quotes
; English curved quotes:
SmartQuotes=\xd4\xd5\xd2\xd3
I've been searching unsuccessfully online for hex code characters to replace the smart quote characters with straight quotes. Does anyone here know which character codes to use?
Incidentally, I've fiddled with the feature for disabling smart quotes per document (Format > Document > Text Options), but don't want my team mates to have to perform this task every time they open a file.
Thanks,
Mark

Mark,
the Text Options are stored with the FrameMAker file and since you are opening XML files the setting must be made once in the template used when opening XML files.
As far as I know FrameMaker writes curly quotes as perfectly valid codepoints to XML, so it must be a weakness of your help system not being able to display those characters. There is nothing wrong with those characters. Have you found the problem there?
- Michael

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Smart quotes won't work

Hello there dear community,
for some reason, Pages will not put quotation marks as I want them to be. As I am from Germany and therefore gernerally write in German, quotation marks are not “ ” but „ ” . I have not figured out how to get Pages to do that. I have already changed spelling language to German, enabled and disabled Smart Quotes, and set the System Preferences to the format I'd like the marks to be, but nothing happens.
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Pages '08 and '09 are unaware of the Operating System on this point.
You get the described characters because the app is running in German.
At this time, you
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Yvan KOENIG (VALLAURIS, France) dimanche 30 janvier 2011 17:52:29
I got it.
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; Smart Quote Characters
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; SmartQuotes \xe2\xd4\xe3\xd2 ) German-style quotes with base quotes
; SmartQuotes \xd5\xd5\xc7\xc8 ) French-style quotes using guillemets
; SmartQuotes \xd5\xd5\xd3\xd3 ) Swedish- and Finnish-style quotes
; SmartQuotes \xd4\xd5\xd2\xd3 ) Italian curved quotes
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Delete the ";" at the front to un-comment the appropriate entry and add a ";" to the english one.
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My situation is a bit different to the main thrust of this thread but is still 'smart quotes don't work'.
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I've followed the instructions on Apple's page (http://help.apple.com/pages/mac/5.0/#/tanad45f9cce) to make all quotes smart quotes in my document and it didn't work.
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Prior to this I'd just changed the font style setting for the document from Courier New to Times New Roman.
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Pages '08 and '09 are unaware of the Operating System on this point.
You get the described characters because the app is running in German.
At this time, you
may just disable the quotes substitution feature.
Uncheck the box which is checked here.
I will search in the app resources if I may change the set of substitution quotes.
Yvan KOENIG (VALLAURIS, France) dimanche 30 janvier 2011 17:52:29
I got it.
The resource is stored in :
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To change the behavior, you must edit the pointed set of characters.

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Dear scripter,
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