Disappearing Acrobat menu options in MS Word

I'm using Acrobat 8.1.6 with MS Word 2003. When I open Word for a new file, the two Acrobat menu options (Adobe PDF and Acrobat Comments) appear on the main menu. As soon as I open an MS Word document, the two menu options are removed. The Convert to Adobe PDF toolbar button remains. However, without the menu option, I cannot change the conversion settings which I need to do. It only happens for some documents, so there must be some setting in the document that is affecting this, but I have been unable to find it. When I try to do the conversion from within Acrobat, when I open the Bookmarks tab of the Settings dialog, the list of MS Word heading to convert to bookmarks is empty. Any suggestions will be greatly appreciated. My customer is waiting no so patiently!

Well, upon further investigation, I discovered that the menu options were removed when I applied a template to the Word document. I overlaid the template with another copy that I had saved elsewhere and that fixed the problem. Somehow, the template got corrupted in such a way that Distiller didn't like it. If anyone has a clue of what caused this, I would be more than intetested.

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