Disk Utility can't repair TM backup disk
Hello all
Recently, my external backup disk (a 750 GB WD My Passport) that I use with Time Machine has been acting up. At first, it wouldn't show up on the desktop, but was being recognized in Disk Utility (with the "Time Machine Backup" partition greyed out). After multiple restarts and unplugging/replugging the hard drive, I finally got to be properly recognized, i.e. it showed up on the desktop with the proper Time Machine hard drive icon. So I thought the problem was gone and started a routine backup. However, Time Machine returned an error:
"Unable to complete backup. An error occurred while creating the backup folder."
I search the forums, and followed the advice here: http://web.me.com/pondini/Time_Machine/C10.html
I tried repairing the disk, but DU couldn't repair it:
Verify and Repair volume “Time Machine Backups”
Checking Journaled HFS Plus volume.
Detected a case-sensitive volume.
Checking extents overflow file.
Checking catalog file.
Incorrect number of thread records
Checking multi-linked files.
Checking catalog hierarchy.
Checking extended attributes file.
Checking multi-linked directories.
Checking volume bitmap.
Checking volume information.
Invalid volume file count
(It should be 3991498 instead of 3904049)
Invalid volume directory count
(It should be 678218 instead of 673790)
Invalid volume free block count
(It should be 9588404 instead of 11784378)
Volume header needs minor repair
The volume Time Machine Backups was found corrupt and needs to be repaired.
Volume repair complete.Updating boot support partitions for the volume as required.
Error: Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.
So now I'm still following the advice on the above mentioned page by posting on here. Any help at all would be greatly appreciated. I am using a 2010 15in 2.66 i7 MBP, if that makes a difference, although my guess is the problem's with the harddrive itself. I think there may have been one time about a month ago when Time Machine stopped responding (or something like that) which forced me to pull out the harddrive, possibly corrupting the data. But I'm not sure, and I do recall making at least one successful backup after that. Well, actually TM confirms this: "Latest successful backup: 5/27/11 at 11:51 PM". So I have no idea what's going on. Again, any help would be appreciated.
You can't tell what's corrupted or where. Time Machine backups have a very complex structure, all linked together. So, you can often do new backups, or restore individual items, or even entire backups, as long as you don't stumble over the damage.
There's a chance a heavy-duty 3rd-party disk repair app, such as Disk Warrior, can repair them. It's about $100, and probably a good investment for the future, but there's no guarantee it can fix them.
If not, or if you don't want to spend the money, your only option is to erase the disk and let Time Machine start fresh.
It sounds like you may have other data on it; if that's in the same partition, that's not a good idea. This is a good time to copy the data off, erase the disk, and make 2 (or more) partitions on it, so Time Machine has its own, exclusive space. See #3 in Time Machine - Frequently Asked Questions for details and instructions.
Similar Messages
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Disk utility can't repair time machine disk - File system check exit code is 8
i have a WD My Passport 2Tb external hard drive that is split in to 2 volumes (1.5 & .5 TB). I use the smaller volume as my Time Machine disk. A couple of days ago I started getting an error that the Time Machine back up had failed and to use Disk Utility to repair the disk. So I launched DU and ran Verify Disk in the Time Machine volume. It quit verifying and told me to run Repair Disk EXCEPT the Repair Disk button was still greyed out. If I select the physical drive, Repair Disk becomes available but gives me the above error. The other (larger) volume continues to work just fine.
The he Time Machine volume is read only now.
I'm running Yosemite 10.10.1.
Hoping ting someone has a fix because I would prefer not to lose a years worth of Time Machine data.
Mahalo for for any help.
Steve Hudsoni'm afraid that the disk is too corrupt to repair. This could be because the drive is failing or you will need to erase the partition (which may not succeed unless you also repartition the drive.) If you must repartition the drive then you will lose data on both partitions. This is an important reason why you should not mix storage and backup on the same drive.
You will need to erase your Time Machine volume to see if that fixes the problem. You will lose all the backup data unless you get another external drive to which you can clone the backup volume before erasing it. -
Disk Utility can't repair this disk...disk, and restore your backuped-up file.
Computer got uber slow.
I started to worry.
Now computer won't start.
VERY worried.
Tried to repair disk. Received error message above.
Any help would be greatly appreciated.sulaver wrote:
Computer got uber slow.
I started to worry.
Now computer won't start.
VERY worried.
Tried to repair disk. Received error message above.
Any help would be greatly appreciated.
You can't have received an error message "Disk Utility can't repair this disk...disk, and restore your backuped-up file." since that is pure gobbledegook and isn't even good English.
What may have happened is that
(a) your hard drive has become so full that the operating system can't find any space in which to.... operate.
(b) as macjack says, it has crashed - possibly as a result of (a).
(c) you have been allowing Time Machine to back up to your internal hard drive instead of to a backup disk, which has caused (a) to happen. -
My macbook pro froze and initially would not even recognize the power chord. Now it charges, but will not load up. I opened in in disk utility to try and back it up so that I could take it to apple to have it fixed but I got the message that said "disk utility can't repair this disk backup as many of your files as possible". How do I back up the files???
Nichelle215,
you can try the method described on this Apple page, in the “Instructions for backing up to an external hard disk via Disk Utility” section. (You can skip step 6, since you already know that your disk is irreparable.) Note, however, that this method is not guaranteed to work. Once you get your disk straightened out, you might consider purchasing an external hard disk for use as a Time Machine backup destination, so that a similar problem in the future won’t wipe out the only copy of your files. -
Hi guys,
My macbook pro late(dec) 2011, doesn't boot up anymore, it just turns off after the chime (whilst a gray bar is loading a bit and then the MB shuts off)...
This all happened after I upgraded to mavericks, safari and chrome were spontaneously shutting off, my macbook kept restarting (all after recommended app store updates), it had kernel panics etc. Last night after an update it just wouldn't boot up anymore! Pff.. what should i do?
Disk utility can't repair the damaged HD, it had something to do with volume headers..
I basically want to access my macbook's files and documents so that i can transfer them onto an external hd or back them up.. i just want my files afterwards i can reformat or whatever as long as i get the files and contents of my hd back..
Ive read of diskwarrior? Can i burn that on a dvd and insert it into my mac, then start my mac and then it allows me to drag and drop all the contents of my hd onto an external hd?
I need a genius to help me!! A step by step guide would really mean the world to me!!
Thanks in advance mysterious genius!!!Step 4(a) open Disk Utility from Utilities on the menu bar, then proceed to highlight the external drive in the left sidebar as you say and choosing Partition from the row of buttons that appear top center in the main window of DU.
5(a) click Restore on the bar of buttons top center of the main DU window, then what you say. But use the name you have given the external drive in step 4, Mac OS X Extended (Journaled) is the way it has been formatted, use a name such as Backup or something obvious to you.
Step 7, On the menu bar, click File, then New Finder Window. In the left sidebar you will see Devices and the internal and external drives will be listed. Click the name of the external drive and then in the main part of the window you should see the contents of the external drive. You can click on the folder for Users, then your user name, and see what folders appear...make sure the folders such as Documents, Pictures and whatever else you use appear and have the content you expect to be there.
You want to be sure all the content has been copied over since the step of erasing the internal drive is going to permanently remove it from that drive.
And then after step 8, add step 9, from Utilities on the menu bar, choose Install Mac OS X, and if it asks where to install, choose the internal, Macintosh HD, as where to install. -
After getting the dreaded gray/blue screen, I tried to run disk repair on the internal disk. I got an error message saying "Disk Utility can't repair this disk and restore your backed-up files. The volume Macintosh HD could not be verified completely." What do I do now? This is an iMac and I'm running 10.6.8.
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it. See below for how to clone a drive.
1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
with your computer. Insert the disc into the optical drive and restart the computer.
After the chime press and hold down the "C" key. Release the key when you see
a small spinning gear appear below the dark gray Apple logo.
2. After the installer loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the Utilities menu.
After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
size.) Click on the Partition tab in the DU main window. Set the number of
partitions to one (1) from the Partitions drop down menu, click on Options button
and select GUID, click on OK, then set the format type to MacOS Extended
(Journaled, if supported), then click on the Apply button.
3. When the formatting has completed quit DU and return to the installer. Proceed
with the OS X installation and follow the directions included with the installer.
4. When the installation has completed your computer will Restart into the Setup
Assistant. Be sure you configure your initial admin account with the exact same
username and password that you used on your old drive. After you finish Setup
Assistant will complete the installation after which you will be running a fresh
install of OS X. You can now begin the update process by opening Software
Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
You may be able to backup your data if you have an erased external drive you can use. Before you do the above but after you have opened Disk Utility you can try to clone your drive:
Clone using Restore Option of Disk Utility
1. Open Disk Utility.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Select the destination volume from the left side list and drag
it to the Destination entry field.
5. Select the source volume from the left side list and drag it to
the Source entry field.
6. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
Now this will only work if the drive is accessible and can be cloned by Disk Utility. Otherwise, you would need to access your drive from another Mac that you can connect via Firewire - Target Disk Mode. -
"Disk Utility can't repair this disk...and restore the backed up files"
Hello, my macbook crashed a few days a go as well and after going to the recovery drive and OX Utilities tried to verify and repair disk it gives me this error "Disk Utility can't repair this disk...and restore the backed up files" is the second time that occurs after replacing the hard drive for a new SSD, i thought my problem was solved and is not. Any Ideas? the only other thing i can think of is the logic board?
Backup your files and arrange for an appointment at an Apple store genius bar for a free evaluation.
Ciao. -
External Hard Drive Disk Utility Can't Repair the Disk
Hi,
I have a Seagate 1 TB Backup Plus Drive which was working perfectly fine until I plugged it into a USB hub. It detected it while in the hub and I was able to get files off of it, but when I ejected it from the hub and put it back into the USB slot on the computer it was not detected by finder. It shows up in the disk utility and I clicked verify and repair and it says:
Verify and Repair volume “Seagate Backup Plus Drive”
Checking file system
Volume repair complete.
Updating boot support partitions for the volume as required.
Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.
Is there any way to get this to work properly again? Or if not is there a way for me to recover my files on the external hard drive?
Thanks
I have a Macbook PRO late 2011 running OS X Mavericks.Use a more powerful utility such as DiskWarrior, or a product such as those listed here.
(108710) -
Disk utility can't repair a partition on external hard drive
I have a 1TB Western Digital external FW drive that's only a couple years old (2 or 3, probably). I have it split into partitions, one of which I'm using for Time Machine. The non-Time Machine partition checked out fine with DIsk Utility, but when I ran Disk Utility on the Time Machine partition, I received this message:
Disk Utility stopped reparing "Time Machine." Disk Utility can't repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.
Does this mean the drive itself is failing? I erased the Time Machine partition and recreated it through Disk Utility, and then I verified it. Everything checked out okay, but I want to make sure, especially since I'm hosting my iTunes music in the other partition (it's backed up to a 2nd external drive, so if the drive does die, at least I don't lose everything).
Before this problem happened, both partitions dropped off the Finder and the light on the drive went off. I unplugged the drive and plugged it back in again a couple times, but nothing happened. Finally, the light went back on after plugging it back in for the 3rd or 4th time, but I'm wondering if the drive could be going bad, which would surprise me since it isn't very old.Brad Cook wrote:
Disk Utility stopped reparing "Time Machine." Disk Utility can't repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.
Does this mean the drive itself is failing?
Possibly, but not necessarily. The File System on the disk was so badly corrupted that Disk Utility couldn't fix it. That might indicate a problem with the drive. It's not unusual for consumer-quality (ie, inexpensive) drives to fail after 2-3 years, although many will run for several years. It's a bit of a crapshoot.
Before this problem happened, both partitions dropped off the Finder and the light on the drive went off.
Whatever caused that is another good possibility -- if a drive is improperly disconnected, OSX can't "close it out" properly, and that can cause damage to the file system. Sometimes Disk Utility can fix it, sometimes it can't. And sometimes heavy-duty 3rd-party disk repair apps like DiskWarrior can fix things Disk Utility can't.
A power dip or spike could have caused it, or an overheated electronic component, etc. If it has it's own power supply, be sure it's on a good (ie, not cheap) surge protector or U.P.S. system.
Otherwise, keep an eye on it. If you don't have "secondary" backups, this would be an excellent time to get another drive for that purpose. See #27 in Time Machine - Frequently Asked Questions for some suggestions.
Bottom line: personally, I'd not trust my only backups to that drive.
(But then, I'd never trust my backups to any single drive, no matter how new or high-quality.) -
Disk Utility can't repair this disk
I have been having trouble booting. It started when I connected a router to it. It seemed to eat up the free disk space and I only have 77 MB left or something around that.
Anyway, I tried deleting files with command-s commands, and it worked one time and it freed up 2 GB of space. I restarted the computer and when I tried to start it up, it still got stuck in the gray screen with the whirly thing at the bottom. I checked the space and it was 77MB now.
I decided to boot from the Install Disk (Snow Leopard 10.6.0).
I checked Disk Utility first and verified the disk. It came up with the message:
"Error: Disk Utility can't repair this disk .... disk, and restore your backed-up files."
What should I do now?
I have the Mac HD volume on backup already so I don't have to do the back up stage.
Should I erase the disk while I am in Disk Utility?
And format it to Mac OS Extended Journal?
And then install the operating system again?
Thanks.To answer your questions, first, some other options...
If you fill your disk up that far, you are going to have problems. Don't ever do this, 10% is a bare minimum, you may need even more, depending on the size of your disc.
I have seen before where a disc repair utility couldn't perform its function simply because there was not enough slack space available on the drive. While I have never seen this with disc utility, it is possible that the disc is repairable as-is, if you could just free up a couple more gigs of space first.
Secondly, you could also try Disk Warrior, or to a lesser extent, Techtool Pro, or even iDefrag. I have personally never had Techtool Pro fix anything that Disk Utility or Disk Warrior couldn't fix, so I hesitate to even mention it, but I have had Disk Warrior and iDefrag clear up problems that Disk Utility either couldn't detect, or couldn't fix.
If you are still in dire straits, you should re-partition the drive using disk utility. This is the safest route, then go from there.
good luck!
-a -
Disk Utility can't repair Macintosh HD. What should I do?
Here is a "quick" synopsis of what has happened thus far:
About one month ago, my computer started getting very sluggish (ie, it would take forever to startup, would always freeze after sleep, etc.) I lived with it for about two weeks, since it would always run quickly after waiting ~30 minutes after starting/waking up. Eventually, this grew old. I browsed the internet and did multiple suggested fixes (reset PRAM, run Disk Utility, ran in Safe Boot Mode, etc.). Nothing seemed to work. I opted to zero out the harddrive and reinstall Mountain Lion after making a backup. That was about two weeks ago.
Everything worked fine, up until yesterday. Once again, things started getting slow. I decided to shut down my computer for the night and would check it in the morning. When I turned it on this morning, it wouldn't startup correctly. I could login, etc., but it was frozen and I couldn't open any applications without getting the spinning beach ball. I waited about an hour, but it was still slow/loading. I shut the computer down and booted it in Verbose Mode. I ran the various commands to check the conditions of my disk, but when I ran the "fsck -fy" command, I got an "I/O Error." I then tried rebooting my Mac, but it would get to the gray screen with the apple logo and the spinning wheel, and then the progress bar would appear. Before the progress bar did anything, it would shut itself down.
I then started the computer up and directly went to OS X Utilities. I went into Disk Utility and tried to check permissions and repair the disk. Only this time, Macintosh HD was grayed out and seemed to be unmounted. I couldn't get it to mount. I went into the Apple Store to have them run their own diagnostics. However, the apple store employee was unable to get the test working, so that was basically a bust. At this point, the computer still didn't turn on.
I got home and, just for kicks, held the "N" key while booting up my computer. For whatever reason, my computer started up (though it took a long time and there was a progress bar). Now, I made another backup of my disk and am wondering what to do. I ran Disk Utility again to repair my disk, but it says that Macintosh HD is not able to be repaired. When I checked permissions, there were tons of Input/Output Errors. Based on my research, it would appear that I have two solutions.
I can either purchase DiskWarrior and use that to try and solve my problem, or I could just get a new hard drive (and I would upgrade to a SSD or SSHD). DW is about $50 if I just download it, and the hard drive would cost me $150 or so. Since I don't know exactly what is wrong with the disk, I don't know if DW would be able to fix it. That being said, if the hard drive isn't the problem, there would be no reason for me to purchase a new one. I guess I would just like some advice, as to what you would do. I apologize for the long post.
TL;DR: Disk Utility can't repair Macintosh HD. Should I get DiskWarrior or a new harddrive?
Thanks in advanced!Most importantly, youve already backed up all the data. All else is cake.
A new HD would cost you only $20 more than disk warrior,....theres no reason to repair a worthless crippled HD, .....new HD 1TB is $70.
Once you back up all the data on a failing HD, further diagnosis has no meaning,....not anymore.
Grab a 1TB or 750GB Toshiba/Hitachi (both used by Apple inside their Macbook Pro nonRetina,...both are made by Hitachi) 5400RPM SATA HD.
Forget the repair,.......repair only serves to bring a HD to a point of BACKUP.....since youve already done that, its now just wall art or trashbin fodder.
These are the same HD used by Apple in their Macbooks
http://www.amazon.com/MQ01ABD-2-5-Internal-Hard-Drive/dp/B0077CV2RO/ref=sr_1_1?i e=UTF8&qid=1376281905&sr=8-1&keywords=toshiba+1tb+2.5%22
In the future ALWAYS remember to have 2 backups for everything. 2 backups is 1, and 1 is none.
That way when something crashes (and they all do).....its no worries. -
Disk Utility can't repair Time Machine + HDneeds to be repaired using the Recovery HD
Time Machine does back up. In fact it does not even show up on my desktop. I used didk utility and msg I got is below.
I am in a place where I cannot even buy a flash drive. My harddisk is malfunctioning. Its hard to restart from the 'sleep' mode, so I have it on all the time. What can I do to fix this? HELP!
This is what Disk Utility says...
Verify and Repair volume “Time Machine Backups”
Checking file systemChecking Journaled HFS Plus volume.
Detected a case-sensitive volume.
Checking extents overflow file.
Checking catalog file.
Incorrect number of thread records
Incorrect number of thread records
Checking multi-linked files.
Checking catalog hierarchy.
Invalid directory item count
(It should be 163758 instead of 163846)
Incorrect folder count in a directory (id = 18)
(It should be 0 instead of 88)
Checking extended attributes file.
Invalid sibling link
Rebuilding extended attributes B-tree.
The volume Time Machine Backups could not be repaired.
Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.
Ref the HD:
Verifying volume “Macintosh HD”
Checking file systemPerforming live verification.
Checking Journaled HFS Plus volume.
Checking extents overflow file.
Checking catalog file.
Checking multi-linked files.
Checking catalog hierarchy.
Checking extended attributes file.
Checking volume bitmap.
Volume bitmap needs minor repair for orphaned blocks
Checking volume information.
Invalid volume free block count
(It should be 78219814 instead of 78056382)
The volume Macintosh HD was found corrupt and needs to be repaired.
Error: This disk needs to be repaired using the Recovery HD. Restart your computer, holding down the Command key and the R key until you see the Apple logo. When the Mac OS X Utilities window appears, choose Disk Utility.AMBKK wrote:
The volume Time Machine Backups could not be repaired.
Disk Utility can’t repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files.
Your backups may be hopelessly corrupted, but there's a chance an (expensive) 3rd-party Disk Repair utility might be able to fix them. For the moment, eject and disconnect the TM drive and try to repair the internal.
Error: This disk needs to be repaired using the Recovery HD. Restart your computer, holding down the Command key and the R key until you see the Apple logo. When the Mac OS X Utilities window appears, choose Disk Utility.
Do that first.
If that's not clear, see the yelow box in #6 of Using Disk Utility. -
Macbook Pro (mid 2012) Disk Utility can't repair HD
I have a friend's MacBook Pro in my possession that is not working and has not been used for about two months. After startup, seeing the loading bar, and getting stuck on the spinning wheel of death, I have taken some steps to try to get a boot into Mac OS X. I've reset the PRAM, tried booting in safe mode, and lastly tried to repair Macintosh HD via Disk Utility in the recovery partition. No luck. I get this message after an attempted repair.. "Disk Utility can't repair this disk...disk, and restore your backed up file".
This is a similar problem to this discussion thread here:
Disk Utility cannot repair Macintosh HD
However, in this scenario, my friend does not have any Time Machine backups and would like to recover his files.
I know that I can re-format and do a fresh install of OS X...but where does that leave me with file recovery?
Is it possible to retrieve the files at all?
Any help from the community would be GREATLY appreciated!
ThanksI have a friend's MacBook Pro in my possession that is not working and has not been used for about two months. After startup, seeing the loading bar, and getting stuck on the spinning wheel of death, I have taken some steps to try to get a boot into Mac OS X. I've reset the PRAM, tried booting in safe mode, and lastly tried to repair Macintosh HD via Disk Utility in the recovery partition. No luck. I get this message after an attempted repair.. "Disk Utility can't repair this disk...disk, and restore your backed up file".
This is a similar problem to this discussion thread here:
Disk Utility cannot repair Macintosh HD
However, in this scenario, my friend does not have any Time Machine backups and would like to recover his files.
I know that I can re-format and do a fresh install of OS X...but where does that leave me with file recovery?
Is it possible to retrieve the files at all?
Any help from the community would be GREATLY appreciated!
Thanks -
Mac started hanging up while streamlining a kids show. Restarted and got the screen with the apple and the circle. restarted with control-option p and r. Ran disk repairitem got the following results;
invalid index key,
it rebuilds catalog b-tree,
volume repair complete,
updating boot support partitions for the volume as required,
Error disk utility can't repair disk
I'm then prompted to back up all files, reformat the disk and restore backed up files.
Obviously need help here as I think I'm in danger of losing my files, photos etc if I don't do this right.
Can anyone help
SteveYou might want to back up the disk as soon as possible, do the repair, then back it up again. First time will have the issues that Disk Utility can't fix, however, you'll have the data saved. Then, once you get things repaired, make a new backup, and go from there.
If you're going to use a hard drive directly connected to your iMac for backup, this is what I mentioned earlier: http://twelvesouth.com/products/backpack/ Great way to use space behind the iMac without adding something else to the desk top. You can buy it through Apple online/stores or Amazon, and there are probably other sources too.
For external hard drives, I like those sold by OWC at http://eshop.macsales.com/shop/firewire/ as many of them use Oxford chip sets, wihch work well with macs (I've used several for years with no issues). Most pre-packaged drive/cases have a 3 year warranty, although you can buy a case and add your own hard drive. I like Western Digital Scorpio Blacks that have a 5 year warranty. -
Error: Disk Utility can't repair this disk.
My Server's non-boot volume, while using Disk Utility I get the message Volume bitmap needs minor repair for orphaned blocks. Then checking volume information. Invalid volume file count. It should be 472587 instead of 472588; Invalid bolume free block count. It should be 236325120 instead of 236325119. The volume was found corrupt and needs to be repaired. Volume repair complete. Updating boot support partitions for the volume required. Error: Disk Utility can't repair this disk.
I received this error a month ago and replaced the drive. It worked fine for a month, but now I receive the same message.Did you restore from a time machine backup? If so, what i would suggest is doing an erase then reinstalling, do not restore from time machine during intail setup. Setup a fresh account then use migration assistant to restore from your backup.
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