Display Iphone 3G doesn't turn off

Help me, When I lift my iPhone to my ear, the proximity sensor doesn't turns off the display to prevent inadvertent touches. The software is 2.2.1.

When I call, the screen doesn.t shut off and I don't use the cover. I tried to cover the sensor during the a call but the screen dosen't shut off. Someone know the method or the software to check IPHONE Hardware?

Similar Messages

  • HT201263 My iPhone 3G 16gb in white: I did all the things you mentioned, but it just keep looping the Apple logo and doesn't turn off until it is out of battery, and I am using a MacBook Pro 15inch Unibody if that does matter

    My iPhone 3G 16gb in white: I did all the things you mentioned, but it just keep looping the Apple logo and doesn't turn off until it is out of battery, and I am using a MacBook Pro 15inch Unibody if that does matter

    If you are in Hong Kong, go to Digital Trade, 1/F, Sincere Plaza, Argyle Street, and it will cost you 120-150HKD, but before you go check that your power button and home button are working correctly, if not press as hard as you can, hope this will help.

  • My iphone 4s automatically getting turned off (blank black screen) and not getting started until full battery discharge, after updating to ios 8.0.1

    My iphone 4s automatically getting turned off (blank black screen) and not getting started until full battery discharge. Even on long pressing power button - screen doesn't showing anything - not even "needs charging logo".
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    Is there anyone facing similar issue?? Any suggestion?!?

    Hi jayla_mora, 
    Thanks for visiting Apple Support Communities. 
    It sounds like your iPhone screen is going blank and not responding. 
    You may find the tips in this article useful for troubleshooting this behavior:
    iOS: Not responding or does not turn on - Apple Support
    Best Regards,
    Jeremy

  • Battery percentage indicator doesn't turn off

    Hello i have an iphone 4s with the latest upgrade (7.1.2) and i discovered that it simply doesn't turn off the battery indicator level, even disabling it at general settings at all.
    I have recently received an new iphone from apple care and when i get my hands to it, in "new iphone" mode, it comes disabled by default.
    But when i dit the restore backup via itunes this thing doesnt turn off.
    Sorry bad english, im brazilian.
    Thank you

    Hey Rafacandido,
    Thanks for the question. Let’s see if we can isolate the issue further. To do so, try restarting/resetting your device:
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/HT1430
    If the issue persists after a restart, let's try a reset of your settings as outlined below:
    Reset iPhone settings - iPhone
    http://help.apple.com/iphone/7/#/iph7a2a9399b
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    Reset All Settings:  All your preferences and settings are reset.
    And finally, if the issue persists you can try a back up and restore as new:
    iOS: How to back up your data and set up your device as a new device
    http://support.apple.com/kb/HT4137
    After erasing and setting up as a new device, your device is now in a factory configuration. Test to determine if erasing and setting up as a new device resolved the issue. Content on the device may have caused unexpected behavior.
    If the issue is still present, you may want to contact Apple Support.
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  • HT4061 i no longer have my iphone, i need to turn off imessage

    I no longer have my iphone but I need to turn off imessage because now I can't recieve text messages

    To contact Apple support and tell them you no longer have your iPhone and need to turn off iMessage.
    https://getsupport.apple.com/Issues.action

  • Iphone 4s doesn't turn on anymore!!

    My iphone 4s doesn't turn on anymore. It does shows it needs to be charged but it has been charged all night long and the battery should be full by now. The night before it did turn on a few times but it only showed 1% was charged while I was charging it didn't charge.. What can I do to fix it? Is it the battery? Because it's not the charger.

    Hi ,
    Welcome to the Apple Support Communities!
    I know it can be frustrating when a button on your iPhone no longer functions. The step you mentioned to reset the iPhone would be the step I would recommend if the Sleep/Wake button did function. In this case however, it may be necessary to have your iPhone evaluated for repair. Please use the information in the attached web-link to learn about this process. 
    iPhone Repair and Service - Apple Support
    Cheers,
    Joe

  • Why does my iPhone 4S keep on turning off by itself it just turns off when I lock it and I have to reboot it fot iPhone to turn back on

    My iPhone 4S keeps on turning off by itself and I don't turn it off it does it by it self and I can't plug in a charger to turn it on or hold the lock button I have to reboot it please help

    I have an iPhone 4S 7.0.2 and it does the same thing I as just wondering if you found any result on what causes it to do that?

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    my iphone 4's backlight turns off ocassionally.,some say update it and it will be ok..,anybody can help me?

    yes the phone is already on..,autolock is set to 1 min..,what i mean is that whenever im using my iphone the backlight turns off and i got a black sceen but i can  see the icons on my iphone if i put it on a bright light..,even if i press the wake up botton the backlight just lit at little and it turns off again,,,and after about 30 mins on sleep mode and press the wake up button it will function as a normal again,few minutes after backlights turns off again..thanks!

  • The iPhone I got yesterday turned off and will not turn back on.

    The iPhone I got yesterday turned off and will not turn back on.

    Is it charged? If so try a reset by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider.  Then turn back on. You won't lose any data doing the reset.  If it's not charged, charge it via a wall socket for a least 30 minutes then try the reset again.

  • I was downloading some new apps on my new iphone 5s that it turned off , I tried to restore it , but I couldn't

    I was downloading some new apps on my new iphone 5s that it turned off , I tried to restore it , but I couldn't

    Try:
    Broken headphone jack! 3.5mm dillemma....: Apple Support Communities

  • Iphone can not be turn off

    My Iphone can not be turn off, and I need to restart it.
    It is stuck in the white screen  with the  black apple in the central area.
    Help , advise?
    iPhone 5s

    Thank you so much!    IT helped!!!! 
    Thank you, thank you, thank you.
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    BEst Regards!

  • How do I download the previos software iOS 6? I have the iOS 7 and my iPhone 5S gold keeps turning off all the time!

    How do I download the previos software iOS 6? I have the iOS 7 and my iPhone 5S gold keeps turning off all the time!

    Sorry, downgrading isn't supported by Apple.
    what troubleshootings steps have you done to try to resolve your issue?

  • Hi My Iphone 4 keeps on turning off with no reason and there is no way of turning it on. any advice of how to get it working?

    Hi My Iphone 4 keeps on turning off with no reason and there is no way of turning it on. any advice of how to get it working?

    I guess but that was what I was on earlier but it wasn't of much help.
    I need to chat with an apple person but don't know how if I don't have a phone accessible.
    Is there a way to connect thru a laptop or something?

  • Why can I not send a SMS message to a non iPhone when MMS is turned off?

    Why can I not send a SMS message to a non iPhone when MMS is turned off? I'm getting charged an MMS every time I send a text to a non iPhone so have turned off MMS. Have tried all sorts of work arounds include rests etc. Anybody any ideas?

    Both of those are carrier features, contact your cell phone provider and ask them why.

  • HT4759 How to find my lost iphone if phone is turned off?

    How to find my lost iphone if it is turned off?

    All you can to is look for it if it's turned off.  You might also want to read this: http://support.apple.com/kb/HT5668.

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