Distorted Subwoofer Sound from Heavy Bass - Gigaworks S700

When I first got this speaker system, the subwoofer worked great. After awhile of some heavy bass from rap music, the subwoofer got this distorted sound. I sent it in for repairs and when they sent it back it worked good for a little while. After some more heavy bass the distorted sound came back again. I call it a "ripple effect" that occurs. It's okay with a little bass, but if I put in some rap music with heavier bass, it gets really annoying with that "rippling" sound. The bass is much weaker than it is supposed to be. I already sent it in once, and I figure sending it in again will just be a waste of time. It would be nice to just get a replacement, even if I have to pay for the sub seperately. Even that wouldn't guarantee it would work, because maybe Creative's subs are just not that good for heavy bass.
My subwoofer has been like this for several months now, but I haven't done anything about it because I figure it will be a waste of time. I figure I just buy another speaker system from somebody else in the future, but today I decided to post this here. Anybody else have a similar issue with the subwoofer? Maybe I could ask Creative for a replacement sub, but I don't know if they'll do that. When I first contacted them about it, I wanted to know if I could just get a replacement (free or at a cost) because I didn't want to wait a few weeks to listen to music, but they ignored that part of my email and sent me an RMA number and stuff anyways.
Message Edited by yeshua_seven on 03-13-2005 06:52 AM
Message Edited by yeshua_seven on 03-13-2005 06:52 AM
Message Edited by yeshua_seven on 03-13-2005 06:53 AM

It sounds like you may be damaging your bass speaker. When you first got your speakers, at what volume did you play them at? What you need to do is start them at a lower volume and let the speakers play continuously for a few hours. You might notice the speakers get louder even though you didn't touch the volume control. Turn up the speakers a little bit and have them play for a few more hours. Keep repeating this until your speakers are playing slightly above your normal listening level. This is called "breaking in" the speakers. Whether or not this does anything can be up for debate, but I noticed that my MegaWorks 550 got louder and the subwoofer was pumping out cooler air after this procedure. If you play your speaker at a very high volume when you first get them, you are asking for trouble. Also, leaving speakers playing full blast for a while can damage them.
As for a replacement subwoofer, you'll have to contact Cambridge SoundWorks at www.hifi.com because they're the ones who actually make the GigaWorks and MegaWorks. The subwoofer for the MegaWorks 550 is the BassCube 82 (but without the internal 6ch. amp). I'm not sure about the GigaWorks.

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Distorted Subwoofer Sound from Heavy Bass - Gigaworks S700

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