DJ 3050A J611 is not discovered

I'm using a laptop with Windows 7 professional SP 1. I connect the printer DJ 3050A J611 with USB and the printer is seen in "Devices and printers". I installed the complete software from HP.
But the printer is not discovered by the software. When I start "Printer setup&software" and choose "connect new printer", then "USB", the rpinter is not discovered.
How to debug this problem?

Hi liwu203,
I suggest using the HP Print and Scan Doctor (PSDR). The PSDR helps resolve and identify many printing and scanning errors, network connection problems, and driver issues. Click here to download and run.
Please let me know if this resolves the issue. if you require further assistance, please provide me with any additional details you can, such as the outcome of the PSDR, thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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