DLA doesn't work, Win XP

I had DLA vs 4.97 installed, downloaded vs 5.21.  Followed installation instructions, saw no activity indicatiing the older version was uninstalled but received notice 5.21 installed.  It won't work.  Any attempt to drag a file in explorer onto CD-RW HLDS GCE 8483B completely freezes the system; only the screen saver survives and the ability to open task manager and reboot.  CD-RW has firmware update1.03 dated 09/07/2004 installed.  Windows CD write works, as does IBM RecordNow.  How do I recover DLA?   

Windows7 Recovery:
If you didn't do so and now can't> create Recovery Disks you can order from HP for a small fee. You will need serial number to order> Guide to Finding System Info
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