DMM-DMS on 5.0 and 4310G DMP Compatibility

I just bought 2 new 4310G DMP's and when they come up, they show as up for a short period of time and then show down.  I ensured that the passwords are the same on the DMP's and the DMM.  Is there an compatibility issue with the firmware, by chance?  I haven't been able to find anything, but that is my last guess.

Hi there,
Are you actually running 5.0 with a new DMP (which should ship with 5.4x) ?
I have not tried this myself but the app releases match the corresponding DMP firmware versions and each update calls for updating the firmware on the endpoints.
http://www.cisco.com/c/en/us/td/docs/video/digital_media_systems/5_x/5_4/dms/upgrade/guide/541upgrade.html
Any information provided as a member of public community support forums is provided as-is and is not warrantied by Cisco or endorsed by TAC.

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