Do I have to wait to install creative cloud?
I am currently using a trial version of creative suite that expires tomorrow. I signed up for creative cloud, downloaded and installed the application manager, and now when I open InDesign it still opens to the trial version. Do I need to let the trial run out before the cloud will launch?
Canon Rebel User
Are you already a paying Cloud customer or is this again just a trial? in the latter case you're screwed - there'S no way to extend trials this way. If you already paid and your order went through, refer to this:
Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual
For anything else contact support directly by phone or web chat.
Mylenium
Similar Messages
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I have been having trouble installing Creative Cloud, which I have purchased.
I have been having trouble installing Creative Cloud, which I have purchased.
ok:
"Notoriously server-Can not log in right now., We can not access your
account., Try again later"
2013/12/3 Mylenium <[email protected]>
Re: I have been having trouble installing Creative Cloud, which I
have purchased. created by Mylenium<http://forums.adobe.com/people/Mylenium>in *Photoshop
General Discussion* - View the full discussion<http://forums.adobe.com/message/5896778#5896778 -
I have paid for and installed Creative Cloud on my desktop, so how do I install it on my laptop too?
will that mean i have to download again to my laptop? Would prefer if i can somehow find the installation files that is on my desktop and install it on my laptop via the AAM, as i have a limited download quota and not the best speed ~ is this possible?
thankyou -
Does anyone have any help for installing Creative Cloud on a MacBook Pro running Parallels Desktop and Windows 8.1? I downloaded the app, double-clicked it, said yes to allowing it to change my system, and received a notice of installation failure with Error code 1000. Any help much appreciated.
RogueResearcher please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html for information on how to install the Creative Cloud Desktop application. If you continue to experience Error Code 1000 can you please post a screen shot of the error? Please see FAQ: How do I capture and post a screen shot or video? for information on how to post an image.
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I continously have to activate my adobe creative cloud apps
On my primary computer it seems like everyday I have to activitate my installed creative cloud apps. Is there something that needs to be updated, or checked on this computer, so that it will be recognized? I primarily use Premiere, Photoshop, and Encore.
So it would appear that you have the current version of the Adobe Application Manager. This does typically resolve this difficulty. What have you tried so far to resolve your difficulties? Have you been in contact with our support team? If so do you have a case number I could review?
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I have tried 10 times to install creative cloud and it quits in the same place (50%) through each time.
Nobody can tell you anything without proper system info or other technical details like the install log. If it always stops at the same spot, something specific happens like waiting for a specific user input, running out of disk space or simply triggering some external process like a virus scanner that may block the install, but never properly produces a warning dialog.
Working with your Operating System’s Tools | Mylenium's Error Code Database
Troubleshoot install issues with log files | CS5, CS5.5, CS6
Mylenium -
Ihave downloaded/paid for a plug in from adobe site (cracked backgrounds) it told me ti install Creative Cloud which i have done it shows the plug in on there as downloaded but i cannot install it into lightroom 5 to use? i have tried the plug in manger but it says cannot install plug in..also downloaded the Adobe extension manager cc but that does not add either....Please help first time i ave tried to install a plug in !!!!!! Lucy
Dear Lucy
Please remember to unzip the file from your Downloads folder in order to load them into Lightroom.
What is the error in Lightroom?
Did you read the 'Where to Find it' section?
Thanks,
Krystal - Add-ons team -
I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?
What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.
* http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
*http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache -
HI, How many computers can be installed Creative Cloud, if I have a subscription to "Creative cloud for photographer"?
Problem: I can not use my Adobe account, for install Creative cloud (PS & Lr), on the second computer. Creative Cloud offers me to buy Ps CC & Lr. But only if you start Ps programm ask me to enter the key, Lr is started without the key requirements.
No message that limit exceeded usage.
MAC OS 10.10.2
russian languane
I need to buy more Creative Cloud ?!Hi, Tnank You for answer,
Well, then I have a problem I can not run Ps on the second Mac, required or buy, or enter the code ... What do I do? -
I have Creative Suite 6 Design and Web Premium. The Application Manager applied updates to the CS6 Perpetual Licanse Products, but did not recognize I have a new Creative Cloud Subscription for Phoroshop and Lightroom. When attempting to install Creative Cloud Desktop, the installation fails with no details available other than the error message above.
System is Win 8.1, Intel 3770 Quad Core CPU, 32 GB Memory, 2 Toshiba 3TB HDD SATA 3 configured as RAID 1. . System runs CS 6 no issues. Have turned off the Antivirus and Firewall, cleared cache on IE 10, closed all browsers after CC desktop starts to download. CC Desktop does not show in win 8, but does show on PC in Program Files (x86), but I cannot see an executable.
Have also tried to download Creative Cloud Desktop as a stand-alone (www.adobe.com/go/adobecreativecloudapp) and also by downloading Photoshop CC as data indicates any product downloaded will install the desktop of CC.
CreativeCloudSet-up.exe does exist on PC and properties are 2,775KB size.Running the setup from the app on PC yeilds same results - Product downloads and does not install.
The error block is Adobe Installer (at top)
Message body We've encountered the following issues:
Creative Cloud desktop failed to install
Appreciate any assistance.Hi BillC29,
Welcome to the Community,
Try the following steps and let us know if it helps:
Download and run Creative Cloud Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html
Run Creative Cloud Cleaner tool and choose option 3 and then option 1 to complete the cleaning process.
Once done rename OOBE Folder from these locations to OOBE.old
Windows: C:\Program Files (x86)\Common Files\Adobe
C:\Users\(UserName)\AppData\Local\Adobe
Restart Windows
Download Creative Cloud via https://creative.adobe.com/products/creative-cloud
Launch Creative Cloud.
-Ankit -
I have installed creative cloud and a trial version of illustrator on my laptop since then my IT department has purchase illustrator but is having problems installing it onto a PC workstation.
Hi, the problem is that my IT department was sent a link on his laptop to install Illustrator, however the request was for them to build me a workstation and install it on there. they have built the workstation and is having problem installing the CC desktop app on there, just to clarify would you be able to answer the following:
1) Do you have to have CC desktop app to install Illustrator from the given link?
2) If you have signed up & installed CC on your laptop, can you install illustrator on a workstation by simply installing the CC desktop app on the workstation, log into that with your username & activate the link to install illustrator, basically the provided link should not be specific to a computer or user?
Thanks -
Have installed creative cloud, but while the apps read "up to date," they are not even installed and cannot be opened. Have uninstalled and reinstalled Creative Cloud/Adobe. Horribly frustrating. This is my second computer for installing creative cloud. Does that make a difference?
Hi Jakegosselin,
Please refer to the below article.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Thanks -
I'm Using Windows 8.1 and I have just installed Creative Cloud Desktop but whenever I attempt to log in it then signs me out
I have tried logging in and out and reinstalling but still fails to sign me incontact adobe support, http://helpx.adobe.com/x-productkb/global/service-ccm.html
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I downloaded and installed Creative Cloud Installer and installed the Creative Cloud desktop on my MacBook Pro running Yosemite. The Creative Cloud desktop tries to install when the system starts and the icon actually shows in the top bar briefly and then disappears shortly after it shows up so it is obviously failing to load. I have tried multiple times to no avail.
do you mean in my system library? or where can I find it?
Am 05.03.2015 um 23:55 schrieb Jeff A Wright <[email protected]>:
I have installed Creative Cloud Desktop but it fails to load. The icon shows up in the bar at the top right but then it just disappears. I am running Yosemite on a MacBook Pro.
created by Jeff A Wright <https://forums.adobe.com/people/JeffAWright> in Downloading, Installing, Setting Up - View the full discussion <https://forums.adobe.com/message/7257828#7257828>
Vanb38462666 or Daniel do either of you have a Library/Input Managers folder? If so what do you have inside that folder?
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7257828#7257828 and clicking ‘Correct’ below the answer
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Hi, I have installed creative cloud however no products display in the App section. Any ideas
Sign in, activation, or connection errors | CS5.5 and later
Mylenium
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