Do not download songs from iTunes Match

Hello everyone!
I use Ukrainian iTunes Store and signed on iTunes Match. Some of the songs from my library does not match with the music from the iTunes Store and therefore are loaded into the iCloud.
My problem is that the uploaded songs in the iCloud not downloaded to my device, there is the following error:
All devices are updated to the latest versions of iOS, everywhere including the Internet. I've already done all that is written here does not help. I wrote in support since January of this year, but nothing has changed.
I can download the song on:
OS X 10.8.4, OS X 10.9 DP3;
Windows 7, Windows 8, Windows 8.1;
I can not download songs on:
iPod touch 4 with iOS 5.0.1, iOS 6.1.3;
iPhone 4 with iOS 6.1.3, iOS 7 b3;
iPad 4th with iOS 6.1.3, iOS 7 b3.

The problem arises with songs that have not lost tags buying from another store.
The songs were purchased in US iTunes Store, after being loaded into iTunes Math lost tags "Kind", "Copyright", "Profile".
Tag "Kind" was "Purchased audio AAC", after being loaded into iTunes Math became the "Audio file AAC".
Tag "Copyright" was, after being loaded into iTunes Math gone.
Tag "Purchased" was my first and last name, after being loaded into iTunes Math missing.
Songs that after being loaded into iTunes Math, do not lose these tags cause errors.
Errors occur in 3G and Wi-Fi networks.
Device
Model
Retrieved
on
iOS
version
Version
of the modem
iPod touch 4
MC544RP/A
Wi-Fi
6.1.3
iPhone 4
MD197LL/A
Wi-Fi
6.1.3
04.12.05
4th generation iPad
MD523ZP/A
Wi-Fi and 3G
6.1.3
3.04.25
3G – provider 3mob.
Wi-Fi – TP-LINK TL-WR740N v.2, firmware version 3.12.4 Build 100910 Rel.57694n, provider Kyivstar.

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