Document in Printer Qeue shows deleting, but doesnt

When in Printer Control Panel section, to remove all documents in printer qeue, document shows "deleting" but does not?  Thus printer will not print any new document

Hi,
From the Control Panel, open Administrative Tools and select Sevices.  Browse down to the print spooler service, right click it and select Properties then click on the Stop button.  Now browse to C:\Windows\System32\Spool\PRINTERS and delete the job inside this folder - You may need to click a prompt to gain the appropriate authority to open the PRINTERS folder.
Restart the computer and you should find the document has been removed.
Regards,
DP-K
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Microsoft MVP - Windows Experience

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