Document not getting opened from portal

Dear Team,
We have a CRM role, in which we have created a BSP application (crm_bsp_frame) for Account Management.
There we have a Attachments tab, from which we are attaching documents. We are able to attach the documents but when we click on the attached doc, it's not opening neither it's throwing any errors.
We want to view the attached doc, so how to open it ?
Kindly please help me in this scenario.
Regards,
Nikesh Shah

Hi,
Have you set your SMTP server in portal.
Sysadmin->SysConfig->UM Configuration->Notification E-Mails-
Thanks & Regards

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yeah true...
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