Document numbering series error

Hi Experts,
Our client has been using SBO 2005A for a long time but recently they are having document numbering series error regardless what users and even the manager account that has full authorization to all and a superuser cannot add document. No updates or modification recently with SBO settings.
Steps taken:
Restarted the server and workstation -  no good
Used manager account with full access and superuser - no good
Tried different database - working in different database
Tried different series - no good
Restarted License Server - no good
Here are some of the logs I got from the event viewer:
Failure Audit:
The description for Event ID ( 1 ) in Source ( B1Logger ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Wrong user name or password (User: manager)
What could be the problem?
Thank you.

Hi Gordon,
It was just a slight in configuration settings. We did noticed that the last number series of the Journal Entry was already consumed, which resulted to this error. We just defaulted another document series for Journal Entry and it was already ok.
Thanks.

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