Document printing through SAP

Hi Gurus,
We are using DMS system for printing BMR & Inspection protocol. We are facing problem with printing of document. Before uploading document in DMS when we take printout, the document is printing properly. But when we upload the document to DMS & take printout system prints one extra page i.e. if my BMR is of 5 pages at the time of printing system prints 6 pages with some contents of page 5 on page 6. As the 5 page BMR is already approved by QA user cannot print BMR with 6 pages.
Pls. help if anyone has faced similar situation before.
Thanks & Regards
Amit

I'm going to take wild a** guess here.  First, you don't say if this is all documents or just one document.  You don't specify any printer settings you are using.  Does it print out the same on ALL SAP printers?  Or just certain types?
Check the paper type setting you are using in the print parameters. The document might have been created and formatted using EU paper sizes but you are printing on US paper sizes.
Check the fonts used.  Some printers can only interpret certain font sets.  Some printers will default to a system font if it doesn't recognize the embedded fonts set and that can wreck havoc with some formatting.  Make sure all the printers are updated with the most current fonts.
I will guess that in the origianl document you have hard page breaks after each page except of course page 5.  When you are printing the document page 5 happens to exceed the paper setup size for the printer.  (Could be due to margin width, headers, footers,  To experiment with this, try printing it out onto a printer with legal size paper and see if you get just the 5 pages.  This should indicate then that you have 4 hard page breaks and page 5 shoud fully fit on page 5.  If you don't have hard page breaks, the document should print on less then 5  pages.
I would also double check this document in the original software it was created in.  Turn on hidden characters so you cansee the hidden formatting characters.  You shoudl be able to see the hard page breaks.  Make sure you don't have any odd hidden characters that are confusing the SAP print out.  Look specifically at the area of the document that bleeds over to a page 6 in SAP.
Not sure if any of those items are the solution, but my guess is if you check the things I've mentioned above, you'll stumble across the issue.
FF

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