Documents to Go Desktop App will not sync with iPhone and iPad

This used to work perfectly and now, it just stopped being able to sync.  The desktop shows that my devices are disconnected?  I've uninstalled and reinstalled and the desktop app won't recognize any devices.  Any ideas??  I'm using Windows 7 PC and syncing to iPhone 4 and iPad.  hanks.

This user tip might help you understand how accounts work with Address Book.
First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.

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