Does anyone else get the problen in my pic and if so how do you fix it?

Everytime I scan I get these lines and I have not been able to find help on how to get rid of them

Hi mramos231,
I see you are getting lines when you scan. I will try my best to help you resolve this. To better assist you, could you please give me some more information.
1. What is the Model Number of your printer? How Do I Find My Model Number or Product Number?
2. Is the printer plugged directly into a wall outlet or power bar/surge protector?
3. Does this happen with both the scanner glass and the Automatic Document Feeder (ADF)?
You can try the steps in this document for Vertical Bands, Lines, or Streaks in Copies or Scans there are steps that may resolve your issue.
Please let me know and I will be happy to help.
Thank you,
I worked on behalf of HP.

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Gornet
Re: Bootcamp for 3TB fusion drive solution?
Mar 18, 2013 1:58 PM (in response to fotofil_de)
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Solved!
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Does anyone else get the problen in my pic and if so how do you fix it?

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