Does anyone know why a web page would suddenly pop up telling me I have a computer virus and need to call them? When I've called they said they needed access to my computer in order to fix the problem - which I didn't do. Is this legit? An Ad?

That is not legit, it is a scam to gain access to your computer and information.
You can protect against pop-up adware with the AdwareMedic tool Thomas Reed has http://www.thesafemac.com Tom is a major contributor on these communities and great security guy.

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Please does anyone know why an iPhone 4s would suddenly go off and refuse to come on again?

Please does anyone know why an iPhone 4s would suddenly go off and refuse to come on again?

Lilely due to a hardware problem.

Does anyone know why these particular files would load incorrectly through iphone mail?

I have been having trouble with some images being sent out correctly to my sales people/customers. There are no problems EXCEPT when the files pass through an iphones mail. Sent or recieved the files get small file corruptions or something that results in an image distortion. I send tons of other images that have had no issue. Does anyone know why these particular ones are different? I'm worried I might be using the wrong settings in my save for web to get everything to be read by others accurately.
This problem doesn't seem to be limited by just the one email either. Every time we email these images through iphone it does this. On two different phones and two different accounts. Try for yourself and I'm sure it will do exactly the same thing unless uploading them to this page has changed them in some way.
I used illustrator cs6 to make the blue shirt image. The other three were files sent from a customer.
Thanks
hub-international-pennington-AQUATIC-BLUE-tee-2014.jpg
LOS.jpg
G&B.jpg
BroussrdDavid.jpg
The following is what comes out the other side.
This one got renamed to image002.jpg somewhere through the email program.
The other three didn't change file names.
Thanks for any help!

This may depend on your chosen encoding options for the Mails (MIME vs. Base64 or similar) and/or the mails being reduced in size and sliced up server side. Apple (and Google) do stuff like recompressing images when viewing mails on mobile devices from an Apple ID or Gmail account... You have to turn it off in their web frontends....
Mylenium

Does anyone know why my text messages would just stop going to both my iphone and ipad

Can anyone tell me why my ipad would all the sudden stop receiving and being able to send text messages. I have an IPAD 2 and it has been able to up until about a day or so ago.

Are you talking about iMessages, because iPads cannot send SMS text messages...?

Does anyone know why my I Message has suddenly stopped working

PLEASE help why has my I Message suddenly just stopped working?????

no we arent going to know but to get it back working try turning air plane mode on and off, reset phone and then reset network.

I have an older iMac 5,1 and the disc drive no longer works. I was hoping that I could the Apple USB super drive as a replacement, but the info on the super drive page says compatible with iMac 2012 or later. Does anyone know why it would not work for me?

I have an older iMac 5,1 and the disc drive no longer works. I was hoping that I could the Apple USB super drive as a replacement, but the info on the super drive page says compatible with iMac 2012 or later. Does anyone know why it would not work for me?

A reply to similar question (Q & As , in product page Apple Store) says:
"...dissable the internal reader hardware from devices setup. Then plug the external usb superdrive and that's it." Answered by Enrique T from Lima Oct 25 2013.
If you can locate an external Apple USB 'Air" superdrive for earlier model MacBook Air, that should work. The newer one for the Air is the same as for iMac, now.
You may be able to use other brands of external USB optical drive with your older intel-based iMac, as some of them function capably. A few should also be able to see system discs or other bootable utilities on DVD.
Hopefully this helps.
Good luck & happy computing!

Ibooks author is continuously deleting pages from my book until i'm left with nothing, does anyone know why this is or have the same problem?

ibooks author is continuously deleting pages from my book until i'm left with nothing, does anyone know why this is or have the same problem?

What are you doing BEFORE the pages start deleting?

I have a canon printer with a mac computer. For some reason whenever I print something the ink on the page is all green not black like it should be. I put in a new black ink cartrridge but that didn't change anything.Does anyone know why this is happening

I have a canon printer with a mac computer. For some reason whenever I print something the ink on the page is all green not black like it should be. I put in a new black ink cartrridge but that didn't change anything.Does anyone know why this is happening?

You posted in the OS 9 & below forum. What OS X version are you using? What model Canon printer? Canon printers have a test print capability (open the Printer Utility). What happens when you do a test print? Are all the printer cartridges in their proper location? Sometimes when you print "black", the printer uses a mixture of the colors to get "black". In the Printer Utility, check the levels of the other cartridges. There may be one color that is clogged.
 Cheers, Tom

Does anyone know why my iphone keeps switching all of my alert tones and ringtones assigned to contacts? i restored it and it still keeps doing it and now when ever i get a txt or a phone call the tones just sound terrible. how do i fix this?

does anyone know why my iphone keeps switching all of my alert tones and ringtones assigned to contacts? i restored it and it still keeps doing it and now when ever i get a txt or a phone call the tones just sound terrible. how do i fix this?

Your only chance is setting it up as new device without using the latest backup afterwards, which you already did.
If this does not work, you should get it serviced:
Apple - Support - Service Answer Center
How to back up your data and set up as a new device

Email attachments: whenever someone sends me a file the Ipad labels it winmail.dat and wont allow me to open it...these are Word, Exce or jpgs. Does anyone know why this is and how to fix it? Also, how can you save attachments to a file on the IPad2

whenever someone sends me a file the Ipad labels it winmail.dat and wont allow me to open it...these are Word, Exce or jpgs. Does anyone know why this is and how to fix it? Also, how can you save attachments to a file on the IPad2

Is this a particular sender, or all of your attchments? Google winmail.dat and you will see a number of returns that can explain this, but in short, this is the way some e mail providers deal with attachments. If all of your e mail is coming that way, you need to change a setting on your isp set up. Perhaps stary here...
http://www.nytimes.com/2010/11/25/technology/personaltech/25askk.html

Hi, i have a problem that my macBook pro keys suddenly stopped working. The power button,volume keys, brightness keys and shortcuts do not work. Does anyone know why or how i can fix this problem?

hi, i have a problem that my macBook pro keys suddenly stopped working. The power button,volume keys, brightness keys and shortcuts do not work. Does anyone know why or how i can fix this problem?

hi, i have a problem that my macBook pro keys suddenly stopped working. The power button,volume keys, brightness keys and shortcuts do not work. Does anyone know why or how i can fix this problem?

When I bootup the icon for Elements shows up in orange. It changes to green only when I've gone to Finder and clicked on Elelments under the Devices list. This is a recent development. The icon used to be green upon bootup. Does anyone know why ?

When I bootup the icon for Elements shows up in orange. It changes to green only when I've gone to Finder and clicked on Elelments under the Devices list. This is a recent development. The icon used to be green upon bootup. Does anyone know why ?

I'm sorry to hear that.
I'm not affiliated w/ the developer, just a happy user that gave up fighting the apple podcast app a while ago. I used to have a bunch of smart playlists in itunes for my podcasts, and come home every day and pathologically synced my phone as soon as I walked in the door, and again before I walked out the door in the morning.
Since my wife was doing this too, we were fighting over who's turn it was to sync their phone.
Since I've switched to Downcast, I no longer worry about syncing my phone to itunes at all. I can go weeks between syncs.
Setup a "playlist" in downcast (ex., "Commute") and add podcasts to that playlist. Add another playlist ("walk" or "workout") and add different podcasts to that one.
Set podcast priorities on a per-feed basis (ex., high priority for some daily news feeds, medium priority for some favorite podcasts, lower priority for other stuff). Downcast will play the things in the priority you specify, and within that priority, it will play in date order (oldest to newest).
Allegedly, it will also sync your play status to other devices, although that is not a feature I currently use and can't vouch for. It uses apple's iCloud APIs, so to some extent may be limited by what Apple's APIs can do.

HT4199 Every time I introduce the WPA2 passwords I can´t connect. I can only connect to open wi fi networks? Does anyone know why? Thanks

Every time I introduce the WPA2 passwords I can´t connect. I can only connect to open wi fi networks? Does anyone know why? Thanks

Some users with various Wi-Fi connection problems have reported that they were given the following instructions by Apple Support, sometimes with success. I can't vouch for this procedure myself. After completing the procedure, you'll have to recreate all your settings in the Network preference pane. Make sure you know how to do that before you begin. Taking screenshots of the preference pane may be helpful.
Step 1
Back up all data.
Triple-click the line below on this page to select it:
/Library/Preferences/SystemConfiguration
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item named "SystemConfiguration" selected. Move the selected item to the Trash. You may be prompted for your administrator password.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 2
Reset the System Management Controller

I have 2 laptops both with iTunes installed but on one my source list includes 'Movies' and the other 'films' does anyone know why this would be?

i have 2 laptops both with iTunes installed but on one my source list includes 'Movies' and the other 'films' does anyone know why this would be?

sorry all - disregard I've identified the issue in the language settings with one set to 'English - United States' and one to 'English - United Kingdom' - now fixed.
Cheers

HT4641 after modifying a document in Pages I found that there are horizontal lines across every line break when opened and saved it in DropBox. Does anyone know why?

after modifying a document in Pages ON MY IPAD AIR I found that there are horizontal lines across every line break when opened and saved it in DropBox. Does anyone know why?

Thanks a lot for your swift response. And sorry if it was a bit too hectic to go through my detailed query (which I did because it was misunderstood when I asked previously). As I've mentioned above, I was informed that updating to 5.0.1 would '''require''' me to '''delete''' the current version and then install the new one. And doing so will involve losing all my bookmarks. I guess I should have been more specific and detailed there. By losing, I didn't mean losing them forever. I'm aware that they're secured in some place and deleting and installing the software doesn't harm its existence. What I meant that if I install the new version, I'd have to delete the old one. And after installing the new version, I'd have to transfer them (bookmarks) back from wherever they are. Get it? When it updated from 3.6.9 to 3.6.13, and from 3.6.13 to 3.6.18, I didn't need to follow that process. They were already present on their own.
BTW, I'm having no problems with 3.6.18 but after learning about the existence of version 5.0.1, I'm a bit too eager to lay my hands over it.
Thanks for your help; hope this wasn't extremely long.

Does anyone know why a web page would suddenly pop up telling me I have a computer virus and need to call them? When I've called they said they needed access to my computer in order to fix the problem - which I didn't do. Is this legit? An Ad?

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