Does distance of hub to appliance make a differenc...

Hi, please bear with me as I am technologically challenged!
I had BT broadband fitted a couple of months back and everything was fine. The hub was in my lounge and I have a Vodafone Sure Signal booster box for my mobile signal which is connected to the hub via an ethernet cable. I decided to have BT Infinity installed but when the engineer arrived he said the only place he could install it was downstairs by the front door. This means that the Sure Signal box is now downstairs too and now my mobile signal is very low in my lounge and practically non existant in the bedrooms. Also my wireless connection in the lounge is OK (but really no better than it was on normal broadband) and non existant in the bedrooms. I am guessing that the distance of the hub is the problem, is it possible to have it installed elsewhere or is that an impossible question to answer unless you are a BT engineer on the premises?! And if he/she can install it in a different location, will I be charged for this?
Thanks for any help/advice.
Sharon

I agree that you should complain; though I don't know how far it will get you.
Depending on your house layout, an alternative may be to run a longer ethernet cable from the modem (which is now pretty much fixed unless you can get the engineer out again) to the HomeHub (which you can move pretty freely). You could then put the HomeHub back where it was.

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Message Edited by NxGTR on 08-14-2009 07:15 AM

Nao Consigo estalar impressoura HP Officejet J3680 Faz horas que estu tentando estalar nao sei se esuporte ou provedor gostaria muito de ajuda para italar. obrigado Rui

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